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Red Lion Hotel Richland Hanford House

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Red Lion Hotel Richland Hanford House
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277 Reviews from our TripAdvisor Community

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There are newer reviews for Red Lion Hotel Richland Hanford House
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Showing 276: English reviews
Richland, Washington
Reviewed September 21, 2016

The hotel has beautiful river view rooms but are a little pricey. The food is just mediocre but the bar staff is fantastic. Daylene went to great lengths being short handed to keep our drinks and appetizers coming.

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Helpful?
Thank bodeahmouse
Elke S, Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you for sharing the great review of Daylene! She was thrilled to read it! We all appreciate Daylene's hard work and jubilant personality. Hope to see you again soon. Take care ~ Elke Silvey, Operations Manager

Ballymorris, Cratloe, Ireland
Reviewed September 17, 2016

It's a large property with a nice pool and outdoor area. It isn't the Ritz but it isn't a fleabag motel either. I liked the dual entrance o room - one to hallway and one to courtyard/pool area. Can't figure why changing to bigger TV in room, the smaller one was just fine. Nice size fridge. It is older place...

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Helpful?
Thank grngrl2001
Elke S, Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks for taking the time to write a review. I'm happy to hear you enjoyed your stay and I'm so glad you mentioned the TVs! We upgraded to the 55" TVs to be able to provide our guests with HD programming...something that has been requested for a little while now. It also allowed us to expand our channel offerings. You...

Spokane
Reviewed September 8, 2016 via mobile

We were greeted warmly upon arrival but our initial opinion went down hill following that brief encounter. We rented the 1st floor family suite with a fenced courtyard that opened to the pool and park area. The room decor is tired, tired, tired and the room is too small for the old hide-a-bed couch to even fold out without stumbling...

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Helpful?
Thank SpokaneJan09
Elke S, Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review of your stay! I was so glad to read you found the staff to be helpful, I did however read of the issues you encountered with the patio and sticky windows and do apologize for these. Corrective action has already been taken to remedy the problems you mentioned. We...

Oaxaca
Reviewed September 8, 2016 via mobile

My mother and I booked this place for two nights in a non-smoking room. As soon as we entered the lobby, we noticed a stale smoke smell. We shrugged it off and decided to take a look at our room. The front entryway to our wing was in terrible shape. Once inside, we noticed that the entire floor smelled terrible....

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Helpful?
Thank MaggieOaxaca
Elke S, Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks so much for taking the time to write a review! I am sorry to read of the issues you had during your visits and I do apologize for the inconvenience they may have caused you. I can assure you follow up will be taken regarding all of the problems you listed. Take care ~ Elke Silvey, Operations Manager

Spokane
Reviewed September 1, 2016 via mobile

I hate it when a hotel, restaurant, bar etc. has a great location, was at one time a jewel, and management doesn't care about what they own! Okay, let me get off the*** wagon for a minute and let me tell you that I stay here every time I travel to the "Tri cities" area. The front desk people are...

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Helpful?
Thank Lreillo
Elke S, Manager at Red Lion Hotel Richland Hanford House, responded to this review

Hi Luigi! Thanks for being a loyal and valued customer in spite of our cobwebs. I hope you saw improvement on this last stay. And I agree about Scott...he's a rock star! Take care~ Elke Silvey, Operations Manager

Chandler, Arizona
Reviewed August 25, 2016

Grew up in this town when this place was the king jewel. Motel could use a good updating. Great location on the river, but only some rooms have a view. The 1st room we were assigned the AC did not work, we looked at another room with the same issue. So an hour later we finally landed in a cool...

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Helpful?
Thank patnbobbi
Elke S, Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you for sharing your concerns. I do apologize that you experienced any inconvenience with your stay. Please know that I have addressed this with the appropriate managers. Take care ~ Elke Silvey, Operations Manager

Reviewed August 22, 2016 via mobile

Booked last minute when was too tired to drive. Got in with family of five. Excellent beds , firm and comfortable. Awesome 55" tv Great stay! Also included a good breakfast And because it was a Monday got a great discount! Affordable, comfortable, and clean

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Helpful?
Thank Tremar66
Elke S, Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thanks for taking the time to write a review. I'm glad to hear you enjoyed your stay and found the hotel to be a great value! Maybe, on your next visit, we will be your final destination? See you then! Take Care~ Elke Silvey, Operations Manager

Reviewed August 17, 2016 via mobile

Couple of nights to be in town for a business trip. Location was extremely convenient. Hotel room was quite and actually over sized. Bed was wonderful and I slept better than I have for a long time. Hotel property is being renovated and that's a good thing. It is a little tired and the updates are needed. Price point is...

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Helpful?
Thank Lisa K
Elke S, Manager at Red Lion Hotel Richland Hanford House, responded to this review

Hi Lisa, Thanks for taking the time to write a review. I'm glad you enjoyed your stay. We are in a perpetual state of always trying to add and update our guest experience! I expect to have a few more completed by your next visit! Take Care ~ Elke Silvey, Operations Manager

Longview, Washington
Reviewed August 7, 2016

We have stayed here several times in the past. Great location with an outdoor pool. Were disappointed this time with the staffing, no restaurant service until 4:30pm, the breakfast was nothing to should about, we never had a server even check with us to see if they could get us something. They need more staffing, dishes from the night before...

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Helpful?
Thank majohnson5252
Elke S, Manager at Red Lion Hotel Richland Hanford House, responded to this review

Hi Michael, Thank you for taking the time to write a review. I apologize for the inconveniences you experienced during your stay. I will address your concerns with the appropriate staff. Take care ~ Elke Silvey, Operations Manager

West Richland, Washington
Reviewed August 7, 2016

We are residents here; Review is for the bar Ripples. Lured in by menu specials posted outside, we found the burgers very tasty and good! The tap beers are sparse but acceptable, the bartender Daylene is not! As close to rude as possible without being overtly fireable; told us she knew nothing about the beers as she didnt like beer,...

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Helpful?
Thank Holly99353
Elke S, Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you for taking the time to provide feedback. I apologize for the rudeness you experienced...both times. That is not how I expect any member of staff to behave. It is quite contradictory to the industry we have all chosen to work in. Please be assured there will be re-training provided to all bar staff. I sincerely hope you will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Red Lion Hotel Richland Hanford House in Richland Washington is located right on the scenic Columbia River, 10 minutes from the Tri-cities Airport via our complimentary airport transportation. On downtown Richland's main arterial, the hotel offers convenient access to the Hanford Nuclear Reservation and all of the businesses located there including Battelle, Energy Northwest, Bechtel, Framatone, and HAMMER.Our 149 spacious guest rooms, including seven suites, feature all the amenities you'd expect of a first-class hotel, including Red Lion's signature plush Sealy pillowtop beds, Eco Fresh Environmentally Responsible Products (ERP), complimentary wi-fi, telephone dataports and room service. We also have laundry and valet services and a fully equipped business center.For fun and relaxation, enjoy our outdoor pool and whirlpool or work out in our fitness center. Nearby you'll find Howard Amon Park with a 7-mile path along the river for walking or jogging. Golf, tennis, boat rentals and shopping are close by as are some of the area's 20 wineries and the Columbia River Exhibition of History, Science & Technology. ... more   less 

Additional Information about Red Lion Hotel Richland Hanford House

Address: 802 George Washington Way, Richland, WA 99352-3538
Location: United States > Washington > Tri-Cities > Richland
Price Range: $104 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Lion Hotel Richland Hanford House 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Red Lion Richland
Richland Red Lion
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Questions & Answers

Here's what travelers have asked, with answers from Red Lion Hotel Richland Hanford House staff and other travelers.
1 question
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Questions? Get answers from Red Lion Hotel Richland Hanford House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Check out location of room before booking. Ground floor is cool facing the river but others may be better.”
 of 5 bubbles ducklakedaniel, Oct 9, 2016 | Read review
“Courtyard rooms have a view.”
 of 5 bubbles 74dennisn, Sep 24, 2016 | Read review
“Ask for a river view”
 of 5 bubbles bodeahmouse, Sep 21, 2016 | Read review
“you want the back side of the motel”
 of 5 bubbles patnbobbi, Aug 25, 2016 | Read review
“Make sure to upgrade to a courtyard view or river view”
 of 5 bubbles majohnson5252, Aug 7, 2016 | Read review
5 of 5
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