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Holiday Inn Express Hotel and Suites Richland

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Holiday Inn Express Hotel and Suites Richland
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90 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Beaverton, Oregon
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is an excellent example of a Holiday Inn Express hotel. We have found traveling that this chain is comfortable, clean and better than some 3-4 star rated hotels. They are always very well maintained, excellent hot breakfast, comfortable beds with choice of pillow firmness, hot showers with curved curtain rods. This hotel was no exception. Lobby decor is modern... More 

Thank Kathy D
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

I have stayed here several times on business and I am never disappointed. The exterior and interior is clean and well maintained. The staff is friendly and efficient . The room is perfect and I get a great night sleep in the comfortable bed. I will definitely stay here again.

Thank Kathy A
Burien, Washington
Level Contributor
339 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice people checked us in. Room clean and roomy and well laid out although a few more convenient wall plugs would have been nice. Air conditioning was rather noisy. I was a little upset when we checked in and they said breakfast was at 6:30 as we needed to leave by 6:40. We went down at 6:15 and most of... More 

Thank Angeles
Hyderabad, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Thanks to the excellent staff and the excellent facilities, my stay at the Holiday Inn in Richland was a delightful experience. The hotel upgraded me to a bigger room at no extra cost when we had a family member join us at the last minute. We checked in late at night but the front desk staff still took the time... More 

Thank MMJoshi2607
Centennial, CO
Level Contributor
245 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was very nice inside, the room was fine, bedding comfortable, shower good and a/c relatively quiet but the location is really strange. It is NOT near anything and actually on a dead end street. It made for a very quiet night. Breakfast was very good with plenty of choices and adequate seating. The wi-fi worked great with a... More 

Thank Triumph1970
Level Contributor
127 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed July 22, 2016

Odd location and you WILL need GPS to find the entrance, but once there it is clean and comfortable. Not really in walking distance to any restaurants. Sometimes after a long day in the car, I don't want to drive again to find dinner, but that is not an option here.

Thank two-seater
Gresham, Oregon
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 21, 2016

We are IHG reward members and we were able to get our room for free for two nights. They upgraded us to a suite which was nice. Very clean hotel. The room was clean and spacious with a sleeper sofa. We were on the second level with a balconies. Fresh cookies and milk at 6 o'clock. The pool is open... More 

Thank Harold M
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 14, 2016 via mobile

I have stayed at this hotel multiple times for work each time there have been problems with lack of hot water with promises that it is being fixed. This time the TV in my room didn't work so I moved to another room. Then there was the no hot water issue again. Sometimes it would get tepid enough to hop... More 

Thank Gunmagestics
HotelStaffRichland, Public Relations Manager at Holiday Inn Express Hotel and Suites Richland, responded to this review

We know traveling can be frustrating when you're in a place that's not the same as home. For example there have been couples in the same room whereby one person is certain the wi-fi doesn't work while the other person is streaming a movie on Netflix using their smartphone, we understand. When a guest needs help using the amenities at... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 12, 2016

This hotel was very nice. Extremely clean throughout, the check-in and check-out were very simple, and the staff was very courteous and helpful in every interaction, whether over the phone or in person. We stayed on the top floor, and the room was very quiet and clean. They impose a heavy $500 fine for partying and/or smoking, something that we... More 

1 Thank Ramotorcycle
HotelStaffRichland, Public Relations Manager at Holiday Inn Express Hotel and Suites Richland, responded to this review

Dear Ramotorcycle, We appreciate your positive feedback and look forward to having you comeback again and again. Make sure when you do to ask for a suite upgrade to one of our King Parlor Suites. More 

Vancouver BC
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 26, 2016

On par with most Holiday Inn Express locations, this location offered me a speedy check-in, spotlessly clean room, and fresh-baked cookies at 6pm (although I was long gone for dinner by then!). Breakfast was fairly good, better than some other Express locations, although they're all much of a muchness. Staff were accommodating and friendly - even allowing me to keep... More 

1 Thank Nikkal
Questions? Get answers from hotel staff and past guests. Ask a question

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Hotel & Grounds (29)
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Room/Suite (33)
Business Center/Function Rooms (1)
Bathroom (2)
Pool/Beach Area (5)
Other (45)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites in Richland, WA is located in the heart of the Tri-Cities (Pasco, Richland, Kennewick). Located just South of the Columbia River we're just minutes from Pasco/Tri-Cities Airport (PSC) and even closer to the TRAC in Pasco. Government employees love our location. Discounts offered Sunday - Thursday nights to Washington State Employees and Federal Employees. Please call the hotel to see if you qualify for the 'Government Rate'. Our hotel is located near the heart of Richland, Washington, just south of the Columbia River. Our hotel is three miles from Columbia Pointe Golf Course. The Holiday Inn Express Richland hotel is a three storey hotel with 82 rooms. Most suites include a panoramic view towards Richland with balconies overlooking the Columbia River Valley as well as connecting rooms and cribs. Enjoy our complimentary Express Start breakfast buffet, 24-hour indoor/outdoor tropical pool and spa, exercise gym, and business center with high-speed wireless Internet access. Laundry/valet services, guest laundry facility, meeting/banquet facilities and audio/visual equipment are also available in our Richland hotel. Area business's include: Flour, Hanford, Bechtel, Department of Energy, Toyota Center, TRAC, ConAgra Foods, Lamb Weston, Kohl's, Macy's, Hammer, and more. ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites Richland

Address: 1970 Center Pkwy, Richland, WA 99352-8651
Location: United States > Washington > Tri-Cities > Richland
Price Range: $99 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Richland 2.5*
Number of rooms: 82
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Also Known As:
Holiday Inn Richland
Richland Holiday Inn
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