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Holiday Inn Express Hotel and Suites Richland

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1970 Center Parkway, Richland, WA 99352
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Holiday Inn Express Hotel and Suites Richland
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85 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Oregon
Level Contributor
125 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Odd location and you WILL need GPS to find the entrance, but once there it is clean and comfortable. Not really in walking distance to any restaurants. Sometimes after a long day in the car, I don't want to drive again to find dinner, but that is not an option here.

Helpful?
Thank two-seater
Gresham, Oregon
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We are IHG reward members and we were able to get our room for free for two nights. They upgraded us to a suite which was nice. Very clean hotel. The room was clean and spacious with a sleeper sofa. We were on the second level with a balconies. Fresh cookies and milk at 6 o'clock. The pool is open... More 

Helpful?
Thank Harold M
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 14, 2016 via mobile

I have stayed at this hotel multiple times for work each time there have been problems with lack of hot water with promises that it is being fixed. This time the TV in my room didn't work so I moved to another room. Then there was the no hot water issue again. Sometimes it would get tepid enough to hop... More 

Helpful?
Thank Gunmagestics
HotelStaffRichland, Public Relations Manager at Holiday Inn Express Hotel and Suites Richland, responded to this review

We know traveling can be frustrating when you're in a place that's not the same as home. For example there have been couples in the same room whereby one person is certain the wi-fi doesn't work while the other person is streaming a movie on Netflix using their smartphone, we understand. When a guest needs help using the amenities at... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 12, 2016

This hotel was very nice. Extremely clean throughout, the check-in and check-out were very simple, and the staff was very courteous and helpful in every interaction, whether over the phone or in person. We stayed on the top floor, and the room was very quiet and clean. They impose a heavy $500 fine for partying and/or smoking, something that we... More 

Helpful?
1 Thank Ramotorcycle
HotelStaffRichland, Public Relations Manager at Holiday Inn Express Hotel and Suites Richland, responded to this review

Dear Ramotorcycle, We appreciate your positive feedback and look forward to having you comeback again and again. Make sure when you do to ask for a suite upgrade to one of our King Parlor Suites. More 

Vancouver BC
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 26, 2016

On par with most Holiday Inn Express locations, this location offered me a speedy check-in, spotlessly clean room, and fresh-baked cookies at 6pm (although I was long gone for dinner by then!). Breakfast was fairly good, better than some other Express locations, although they're all much of a muchness. Staff were accommodating and friendly - even allowing me to keep... More 

Helpful?
1 Thank Nikkal
Seattle, Washington
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 26, 2016

I am currently staying at this hotel. I booked this hotel because they listed free wi-fi as one of their amenities. After getting kicked off the hotel wi-fi about 10 times in 10 minutes, I called down the front desk. The front desk employee said, "It gets slow sometimes...nothing we can do about it." Then a few minutes later, another... More 

Helpful?
1 Thank Joe C
IHGService, Guest Relations Manager at Holiday Inn Express Hotel and Suites Richland, responded to this review

Dear Joe C, Thank you for taking the time to write a review of our hotel. It is truly regrettable that some of our amenities and the service you have received did not live up to your expectations. I sincerely apologize for any inconvenience you may have experienced. Please allow me to follow up on these concerns and give us... More 

Bellingham, Washington
Level Contributor
176 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed April 6, 2016 via mobile

I've stayed at other hotels in this area and they're all pretty good. This Holiday Inn is newer and better than most, it has a good combination of location and value. This is not to say it couldn't be improved; chairs and beds are minimally comfortable, the wifi seems slow, and the linens and towels are rougher than you'd expect.... More 

Helpful?
3 Thank Tom M
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 25, 2016 via mobile

Hello Fellow Vacationer ! :) Wondering about this place!? Well look no further! This is a great place to stay! It's right near all the shopping you'd ever need or hope for, yet nestled in an area below the mall and also near the highway, but far enough to not be a noise problem! You can even see the Columbia... More 

Helpful?
2 Thank WickersTravels
HotelStaffRichland, Public Relations Manager at Holiday Inn Express Hotel and Suites Richland, responded to this review

We appreciate your positive feedback and hope to see you return real soon! And you are right, those sofa beds are far better at as sofa's vs beds. Maybe one day someone will invent a sleep number sofa bed! More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 13, 2016 via mobile

We were in this hotel for 5 days. My husband was in town for work and me and my daughter were staying in hotel or exploring the town. The staff was very nice. The hotel room was clean( my daughter is 1 year old, she crawl ,so she finds every on the floor if there is something) and I was... More 

Helpful?
Thank Kotryna M
Bellingham, Washington
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 21, 2016

After calling every place she could think of in order to recommend a place to stay for all the out-of-towners coming for her sister's memorial, my cousin said the best price was Richland's Holiday Inn Express. All of us agreed; it was an excellent choice & we'd stay there again. Very nice décor, good breakfast bar, soft beds & pillows.... More 

Helpful?
1 Thank toni F
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites in Richland, WA is located in the heart of the Tri-Cities (Pasco, Richland, Kennewick). Located just South of the Columbia River we're just minutes from Pasco/Tri-Cities Airport (PSC) and even closer to the TRAC in Pasco. Government employees love our location. Discounts offered Sunday - Thursday nights to Washington State Employees and Federal Employees. Please call the hotel to see if you qualify for the 'Government Rate'. Our hotel is located near the heart of Richland, Washington, just south of the Columbia River. Our hotel is three miles from Columbia Pointe Golf Course. The Holiday Inn Express Richland hotel is a three storey hotel with 82 rooms. Most suites include a panoramic view towards Richland with balconies overlooking the Columbia River Valley as well as connecting rooms and cribs. Enjoy our complimentary Express Start breakfast buffet, 24-hour indoor/outdoor tropical pool and spa, exercise gym, and business center with high-speed wireless Internet access. Laundry/valet services, guest laundry facility, meeting/banquet facilities and audio/visual equipment are also available in our Richland hotel. Area business's include: Flour, Hanford, Bechtel, Department of Energy, Toyota Center, TRAC, ConAgra Foods, Lamb Weston, Kohl's, Macy's, Hammer, and more. ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites Richland

Address: 1970 Center Parkway, Richland, WA 99352
Location: United States > Washington > Tri-Cities > Richland
Price Range: $93 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Richland 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Holiday Inn Richland
Richland Holiday Inn
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