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    Shilo Inn Suites Hotel Richland

    50 Comstock St, Richland, WA 99352-4413
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    1/28/2018 1/29/2018
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    Savings alert: 25% below average rate

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    Traveler (14)
    Room & Suite (14)
    Dining (2)
    Overview
    • Excellent21%
    • Very good23%
    • Average22%
    • Poor28%
    • Terrible6%
    Travelers talk about
    “columbia river” (19 reviews)
    “big pool” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Suites
    Bar/Lounge
    Fitness center
    Kitchenette
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (196)
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    1 - 5 of 195 reviews

    Reviewed November 7, 2017

    The Shilo shows its age; it's in need of updating. That said, my room was clean and the staff (housekeeping and front desk) were great. Since the restaurant is being updated it wasn't open but the kitchen did serve a free breakfast - bagels, cereal,...More

    Thank K707ENlauram
    Response from Ginny H, General Manager at Shilo Inn Suites Hotel RichlandResponded November 8, 2017

    Thank you very much for your recent review. We are currently updating our hotel and you will see some great changes in the next few months. Thank you very much for choosing Shilo Inns!

    Reviewed October 22, 2017 via mobile

    For the last year breakfast has not been great. But with new resturant management I tried it today and was very pleasantly suppried the was tender ham, fried potatoes that were not rubbery and greasy but crunch on outside and soft in middle. Scrambled eggs...More

    Thank LeslieGher
    Response from Ginny H, General Manager at Shilo Inn Suites Hotel RichlandResponded October 23, 2017

    Thank you very much for your review. I will pass your comments on to our New Restaurant Owner, he will be very pleased. I look forward to seeing you on your next visit. Thank you for choosing Shilo Inns!

    Reviewed September 4, 2017

    Because trip advisor has been taking political sides I gave up on trip advisor for a long time....but.... my Shilo Inn stay deserves a review...again. At check in I asked for one key (old fashioned metal key with room # on it) - they gave...More

    2  Thank therealsherlock
    Management response:Responded September 6, 2017

    Thank you for your review. As we spoke yesterday on the telephone, I believe I can report this issue has been resolved. We apologize for not meeting up to your expectations and that is not the "Shilo Excellence" that we strive to provide. The Richland...More

    Reviewed August 28, 2017

    A group of us stayed specifically for the pool for our children and the pool was being "cleaned" and we were not informed of this when we reserved. I would compare the cost of this hotel to a "Best Western Plus-The $2.00 breakfast "cold breakfast"...More

    1  Thank annajoanna64
    Management response:Responded August 29, 2017

    Thank you for your recent review of our property. I apologize that we did not meet your expectations, however, I would have to disagree with your comments. Our Complimentary breakfast is a good starter for the day. While it is a cold breakfast our bagels...More

    Reviewed August 22, 2017 via mobile

    I stumbled upon this Jem returning from viewing the solar eclipse in Oregon. Traffic got snarled so we stopped for a movie in a nearby town. Dusty and in need of any affordable bed I was so please to get a last minute booking at...More

    Thank PAUL B
    Management response:Responded August 23, 2017

    Thank you very much for taking the time to review the Shilo Inn - Richland. John is definitely a great team leader! We are excited about all the changes here at Shilo, with the renovations just beginning really. There will be a lot to see...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Pool
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Room amenities
    • Microwave
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • $69 - $117 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette
    • Number of rooms
    • 150
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Priceline, Hotwire, Orbitz, HotelQuickly, TripOnline SA, getaroom.com and Cancelon so you can book your Shilo Inn Suites Hotel Richland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Washington >
    • Tri-Cities >
    • Richland
    • Also Known As
    • Shilo Inn Richland Hotel Richland ,
    • Richland Shilo Inn
    Add Photo Photos
    Traveler (14)
    Room & Suite (14)
    Dining (2)
    Pool & Beach (1)
    Hotel & Grounds (16)
    Nearby
    Nearby HotelsSee all 14 hotels in Richland
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Garglemel
    September 10, 2014|
    Answer
    Response from ShiloOffice | Property representative |
    1. Download speed will vary with the number of users, but most of our Shilo properties average about 7,000 kbps. 2. Our pool is currently open from 8 am to 10 pm. It is an outdoor pool that is seasonal and will be... More
    0
    Votes
    Room Tips
    "Get a room on the outside that faces the Columbia River; it can get noisy on the inside rooms facing the..."
    Read review
    "no tips for this place"
    Read review
    "The pool is now open 24 hrs. If you want quiet, stay in an outer room."
    Read review
    "ask for room at back of hotel for view of river. also quite."
    Read review
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