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About
4.5
#1 of 7 hotels in Puyallup
Location
4.6
Cleanliness
4.7
Service
4.5
Value
4.3
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Best Western welcomes you to the Premier life. At the Best Western Plus Puyallup Hotel, our biggest priority is leaving a lasting impression, long after you check out. You'll notice our Premier's distinct style the minute you walk in. Our elegant hotel offers the highest quality amenities and service, sure to win over even the most refined traveler's favor. Located in Puyallup,WA the Premier lifestyle comes with a fully equipped fitness room for the active traveler, an exquisite on-site dining experience for the culinary aficionado, and ample amounts of meeting space suited to accommodate any large gathering.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Always enjoy our stay at this hotel. This time we stayed 12 nights in November, 2022. Breakfast was great and the room was quiet.On Thursday night November 17, 2022 a truck started its engine outside our room. We would not be able to sleep because of the noise. We called the front dest and the person on staff took care of it and withing 15 minutes the truck turned off its engine. We got a good night sleep.
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Review collected in partnership with Best Western
Date of stay: November 2022
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have stayed here a number of times and I was very impressed with how they handled everything with the Covid-19 restrictions. They did not come into service the rooms but still provided anything we needed. Extra coffee pods, toiletries, towels & linens. They had a great grab & go breakfast. They provided gloves for the guests, trays, paper plates & bowls. It included everything from individual cereal & oatmeal, fresh fruit, bagels, muffins, breakfast sandwiches, milk, yogurt. In addition to juices, coffee & Tea. I was very impressed with how they easily adapted to the situation. There was hand sanitizer and wipes available in the lobby and at the mail entrance.
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Review collected in partnership with Best Western
Date of stay: June 2020
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joshua Goshorn, General Manager at Best Western Plus Puyallup Hotel
Responded Jul 10, 2020
Dear Gail799, Thank you, for your words of praise. This has been a challenging year for the entire world to say the least. Here in our small corner of it, we take the safety of our guests and the cleanliness of our hotel very seriously. I am so very pleased that you appreciated the steps we have taken to protect our guests. We appreciate you and hope you will come see us again soon.
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I stayed at this location in order to attend a concert in Tacoma. I liked how it wascentrally located. It was in Puyallup, and it made it very easy to get to restaurants locally and to get back on the freeway to do tourism in both Seattle and Whidbey Island. The event I was attending was in Tacoma and the South Hill Transit Center to access public transit was literally across the parking lot and super easy to use. The check-in was super quick and the lobby was very nice. All of the staff was very helpful. I needed paper copies of something printed out and they did it right at the front desk for me. I love the pool and hot tub hours, as they were open until 11 PM. The breakfast was amazing with so much variety of hot and cold food. I had something different every day for the three days I was there . The room was very nice and clean. Housekeeping was on demand only, but we had no issues with that as we had plenty of supplies in the room and didn’t need them. Toiletries were provided in the room. Overall, this was a great stay and if I am in the area again, I will definitely choose to stay here.
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Review collected in partnership with Best Western
Date of stay: October 2022
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We make a trip to this location annually and usually stay at a different hotel. Our normal hotel was having booking issues so we decided to give this one a try. We are usually happy with Best Westerns but we won't be staying at this one again.
First the good- It is a great location, the lobby and pool are really nice. The hot tub was hot and the towels in the pool area were well stocked. Breakfast had a good variety of pre-packaged and hot foods depending on if you wanted to grab something and go or sit down to a hot breakfast. It wasn't a huge selection but enough that almost anyone could find something they like. The staff was very friendly and helpful.
The issues we had were all with the rooms. We got 2 rooms. One room smelled so strong like some kind of air freshener you could barely breathe. It seemed that maybe they were covering another smell like cigarette smoke. But it was really unpleasant. The other room had an AC that was almost not working at all. That room got so hot that we went to wal mart right before they closed to get a fan so we could at least have air moving. I noticed in another review someone complained about how small the bathrooms were. I thought that was such a silly complaint. You have no idea until you use them. There is barely room for a tub and toilet. When you sit on the toilet your knees are blocking the door. There wasn't even a place to set your clothes while you shower other than the toilet so you needed to get dressed out in the main room. Also, one room in particular was in pretty bad shape with wall paper peeling off the wall. The last thing is that you hear a lot from the other rooms. We could hear people talking, walking, getting up to use the bathroom, it didn't have very good sound proofing.
Judging just by the communal areas I would give it a 5 star rating but the rooms themselves aren't very comfortable. Better air conditioning would help a lot. Not sure what, if anything, could be done about the tiny bathrooms, it was a strange design. Would not choose to stay here again given the other choices locally.
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Date of stay: September 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Booked this hotel for the pool...informed at check in that the pool was closed but we were welcome to go over to the Holiday Inn and use their pool for free. Breakfast was a full hot breakfast! Nice surprise after prior years of cold sack breakfasts--we traveler's know what those were like...Staff was nice and cookies, coffee, tea, ice water, and fruits were available. I did not try the wifi, but the TV stations were relevant. We stayed 1 night for Springfest 2022 at Pacific Raceways, this hotel was much nicer than the one we stayed at last year. Much cleaner too for about the same price point. Price is up for debate, to each their own. I probably would stay here again next year for Springfest 2023 but we'll see... Beds were hard but the pillows were nice. xxx love peace and chicken grease
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Date of stay: March 2022Trip type: Traveled on business
Room Tip:Â Hard beds soft pillows, doors angle to face each other when entering rooms, door opens straight...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed in a King Suite for two nights. Very clean, comfortable, and excellent service.
On the second night, there was a lot of noise coming from the adjoining suite. I couldn't sleep but the night manager of the hotel, Luke was extremely accomodating. He provided me with another room to sleep for the rest of the night, while my husband was sleeping on the suite.
Luke deserves a raise.
Due to Covid, they are only serving packaged food for breakfast. I missed Waffles but it's better to be safe than sorry.
I would highly recommend the hotel.
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Date of stay: October 2020
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Location
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Room Tip:Â King suite was amazing. Had jet spa in the restroom.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joshua Goshorn, General Manager at Best Western Plus Puyallup Hotel
Responded Oct 30, 2020
Dear deepikas_13, Thank you, for choosing to stay with us. I am pleased that we were able to provide you with a good stay and resolve the issues you experienced. We look forward to serving our normal, hot breakfast once COVID restrictions in our county are lifted. Thank you, for being understanding. We hope to see you again.
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This is our second stay at this location. The front lobby is very welcoming. It is cozy and friendly. Rooms are always clean and housekeeping will provide you with any extras you request. Breakfast is very good. Fruit is fresh, eggs are yummy and bacon or sausage is added.
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Review collected in partnership with Best Western
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joshua G, General Manager at Best Western Plus Puyallup Hotel
Responded Jan 21, 2020
Dear Amanda, Thank you, for choosing to stay with us. We hope to see you again soon.
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Our two night stay included a very friendly and accommodating staff, clean room, which was furnished with TV, closet, ample lighting, Keurig coffee maker, and a desk for business work. Remote for TV was simple, just wish there was a channel guide available. Bathroom was a toilet and shower/tub squeeeezed together in a cramped space. Hair dryer, iron, and ironing board were there if needed. Continental breakfast was better than most hotels with varied breakfast items. Something all hotels should consider: Usually there is only ONE chair to sit and relax. This was the case here, although the chair for the business desk can be used. We have noticed in our adventures usually only ONE chair available. Strongly urge hotels for at least one additional chair. Will return as our stay was enjoyable!
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Date of stay: May 2022
Value
Service
Sleep Quality
Room Tip:Â This is a pet friendly hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
First of all, Kudos for Best Western for matching the elite status of other hotels chains. The Hotel is located in a great area close to shopping and restaurants. Breakfast had a great selection and staff continuously kept it well supplied. The main areas of the hotel look polished.
A couple of disappointments.
First the bathroom fans are so old that you can hear them on the floors below and above our room please replace them with whisper quiet ones. Some outlet plugs are worn and will no longer hold a plug in.
Second, big disappointment: the fixed whirl pool tub with new mild vibration on the bottom is not a replacement for soothing perimeter whirl water jets, it just feels like a bathtub with water flowing into it.
Some staff requires more training, I asked about the elite matching after observing a ad on the monitor near the reception desk. I was told there is no membership elite matching so I went online and it was explained throughly that there is. I registered online and within 12 hours I was given a status match.
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joshua G, General Manager at Best Western Plus Puyallup Hotel
Responded Apr 1, 2020
Dear kenbot, Thank you, for choosing to stay with us. We appreciate your feedback. We will put it to good use in improving ourselves. We hope to see you again.
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I booked a room online for $130 and ended up paying $182, which they will not adjust. Would be less angry if it wasn't for the lumpy, uncomfortable beds, scratchy linens, horrible pillows, and teeny tiny bathroom. On top of all that, the hotel is so poorly built that the people walking over me sounded like they were stomping across the room all night. In the halls, doors slammed until at least 2 a.m., and resumed at 5. When the upstairs folks stopped stomping, the toilet flushed, and it sounded like a water main had burst into my room. I don't think I slept AT ALL. And breakfast??? What a joke! Stale bagels and unripe bananas, cold cereal and weak coffee. UGH!
This hotel is NOT what I expect from Best Western lite, much less BW PREMIERE! No Premiere to be had here, folks. Save your $ and go elsewhere.
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Date of stay: August 2020
Cleanliness
Service
Sleep Quality
Room Tip:Â Don't stay here.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joshua Goshorn, General Manager at Best Western Plus Puyallup Hotel
Responded Oct 30, 2020
Dear Cathy, I am truly sorry that we were not able to provide you with a great experience or meet your expectations. We strive to do both of those things here at our hotel. Please accept my apology. Wishing you a safe fall season.
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There are more places to choose from in the Puyallup area.
PRICE RANGE
$155 - $200 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western park plaza hotel puyallup, best western puyallup, puyallup park plaza, puyallup best western, park plaza puyallup
LOCATION
United StatesWashingtonPuyallup
NUMBER OF ROOMS
100
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Are there any historical sites close to Best Western Plus Puyallup Hotel?
Many travelers enjoy visiting W.W. Seymour Botanical Conservatory (9.7 miles), Tacoma Armory (9.3 miles), and Our Lady of the Holy Rosary Church (8.2 miles).
