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4.5
#1 of 5 hotels in Omak
Location
4.5
Rooms
4.5
Value
4.2
Cleanliness
4.5
Service
4.4
Sleep Quality
4.5
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
At the Best Western Plus Peppertree Inn at Omak you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Peppertree Inn at Omak will stand out among other hotels in Omak,WA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Peppertree Inn at Omak will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
We were on a long road trip and stayed here while on our way to North Cascades National Park. This Best Western was very nice. We had a spacious room that was clean and comfortable. Excellent breakfast. We got a great dinner recommendation from the desk clerk (Breadline Cafe).
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Date of stay: September 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Operations lead, Owner at Best Western Plus Peppertree Inn At Omak
Responded Oct 23, 2024
Thank you for the feedback. We are so happy that you had an excellent stay at our property in Omak. We hope your travels bring you back this direction again in the future.
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While driving 3,000+ miles on a meandering road trip from Flagstaff to Bellingham, Washington, and back, we pulled off the State Highway 20 and spent an August Saturday night here. Many other reviews for this off the highway / small town hotel are glowing, and we concur. For our 33rd hotel review overall, we found this Best Western to be very nice, pet friendly, convenient and just what we wanted on a long road trip. All the staff we met were polite and helpful. The affordable king bed two-room suite was very clean and large with muted earth toned décor with simple prints on the walls. The suite contained a separate bedroom with an additional TV, a very large counter with double sinks, a comfortable sitting area, decent towels and very powerful air conditioning (photos attached). We had a minor maintenance problem in the bathroom; the front desk staff sent up a maintenance man who was a bit of a comedian, but he did not rest until he fixed the problem. The complimentary breakfast was decent; among the offerings were Eggs, Sausages, Potatoes, Waffles and Fruit. The seating area was large and comfortable. Our bottom line, we had a very pleasant stay and decent breakfast here. If we are ever back in Omak, we would definitely stay here again.
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Date of stay: August 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OmakGM, General Manager at Best Western Plus Peppertree Inn At Omak
Responded Feb 9, 2020
IllyCoffeeDrinkers, Thank you for taking the time and writing a review about our hotel. We love hearing about guest experiences so that we can grow and achieve the highest level of customer service possible. We are so pleased that you had such a wonderful experience with us and we would love to have you experience more. We look forward to your future reservations. Have a great day. Jennifer Farmer
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The Peppertree Inn at Omak is our preferred choice of accommodations when in the area on business. The hotel is fairly new, well laid out, with all the typical amenities, plus some extras like a game room, with billiards tables. Due to Governor Apple Maggot Inslee's lockdown of Washington State, we were unable to use the pool or hot tub, but in the past both have been very clean and relaxing. The Staff was very friendly and helpful when we experienced a problem with the HVAC in our room, they promptly relocated us with minimum inconvenience to a new room directly across the hall from our old room. We experienced no bandwidth issues with the WiFi, and breakfast was good, served in a sanitary and professional manner. I recommend staying here if overnight in Omak WA.
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Review collected in partnership with Best Western
Date of stay: December 2020
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jennifer Farmer, General Manager at Best Western Plus Peppertree Inn At Omak
Responded Mar 2, 2021
XxBrucexX, Thank you for letting us know about your stay with us. We appreciate your feedback and hope to see you again soon. Have a wonderful day.
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I stayed for one night, but was charged for two nights. I booked two rooms for the same night. I confirmed on checking in that my family and I were only there for the one night. Due to social distancing, we were encouraged to use express checkout. When we left the next morning, the front desk was busy with other guests and my granddaughter was delighted to return the keys for both rooms in the little key dropoff box. I received the receipts by email, extremely small print on my phone, thought the charge for both rooms looked right. Only when I looked at my credit card bill, did I see that they had charged me correctly for my daughter's room, but had charged me for two nights for my room. I called the hotel, expressed my unhappiness (not very pleasantly, I must confess), but their response was that I signed the receipt so it was my problem. Despite emails and phone messages, management did not contact me to discuss the problem. We will not stay here again.
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Date of stay: June 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jennifer Farmer, General Manager at Best Western Plus Peppertree Inn At Omak
Responded Dec 7, 2020
We apologize for the inconvenience of the charges you received. If you have any additional concerns please let us know.
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We stayed 1 night at the Best Western in Omak and would recommend it. The employees were friendly and responsive from front desk to breakfast. Breakfast followed restrictions without a buffet, but several options were available including hot food and we were able to make substitutions to the options to get what we could eat. The hotel was clean and well kept - nothing ultra fancy but more than we expected in a small town. I liked the room set-up with the separation of toilet/shower from the sink/make-up area. Our king bed was super comfortable and internet worked well. We didn't use the pool, but we saw others who did and they looked to be having fun. Overall we would recommend and would definitely stay here again.
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Review collected in partnership with Best Western
Date of stay: April 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Valerie Santillanes, Owner at Best Western Plus Peppertree Inn At Omak
Responded May 6, 2021
Thank you for the review, Dori. We have some upcoming renovations planned for the near future. See you next time in Omak.
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Stayed here for one night. Good thing it was quiet and comfortable. We were actually pleased about the latter as our room had a lovely view overlooking the highway. Breakfast was above average and served on real plates with real flatware.
But the clock in the room was unplugged (and moving the top-heavy night stand in order to plug it in was quite a challenge).
The conditioner dispenser in the shower was empty
Meanwhile the bath sink (which was actually located IN the room) was super-wobbly. As a result when you tried to turn the water on, it came so far forward it forced the water out of the sink and onto your feet.
Still, compared to the other places we saw in town, this might be your best option.
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jennifer Farmer, General Manager at Best Western Plus Peppertree Inn At Omak
Responded Sep 24, 2023
MongoSchwartz, Thank you for reviewing your stay with us. We appreciate your feedback and will address the conditioner with housekeeping and sink with maintenance. We hope to see you again soon. Have a wonderful day.
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Rooms are mainly clean with the bathrooms being the least and the bedding could use a wash a little more often. Staff is very friendly and accommodating with the exception of the individual that vacs the halls and bangs the door 2 or 3 times. The pool isn’t open during the week in which we found odd as there are many workers who would enjoy it after a hard day!! Overall good stay.
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Review collected in partnership with Best Western
Date of stay: July 2022
Value
Rooms
Location
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Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Valerie Santillanes, Owner at Best Western Plus Peppertree Inn At Omak
Responded Jul 28, 2022
Thank you for the review. We appreciate you taking the time to let us know about your stay. We hope to see you back soon.
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The place was clean and bright, our room was spacious and comfortable. We stayed one night and enjoyed playing pool and watching the Seahawks game in the lobby, and were able to do our laundry and have a nice breakfast before continuing on our way the next day. Everyone at check-in and check-out was so nice. There were also little touches like cold lemon water in the lobby that made it very welcoming. I had literally no complaints, and I can usually find one. LOL
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Review collected in partnership with Best Western
Date of stay: December 2019
Value
Rooms
Location
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Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OmakPeppertree, Manager at Best Western Plus Peppertree Inn At Omak
Responded Feb 1, 2020
Thank you for your review!
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Was like an oasis at the end of a long drive from Western Washington. Hotel is very clean and modern and welcoming. Rooms are well appointed and comfortable. Lots of parking available. Was nice there was a pool, even though I never actually used it. Because of COVID-19, breakfast was served by masked and gloved employees with social distancing enforced. Hotel took excellent precautions to protect its guests. We lacked for nothing at this hotel. The only complaint I had was that their TV in the dining area was tuned in to Fox News and when I asked to have it changed, they said they lost the remote.
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Date of stay: September 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jennifer Farmer, General Manager at Best Western Plus Peppertree Inn At Omak
Responded Dec 7, 2020
Thank you for letting us know about your stay. We appreciate your feedback. Have a wonderful day. Jennifer Farmer General Manager
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The room was not very clean. A bit pricey for what you get in my opinion. However the hotel is located in a great location. The shower had great water pressure and long lasting hot water. Good selection of breakfast food. I would stay here again but need the room to be cleaner.
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Review collected in partnership with Best Western
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Valerie Santillanes, Owner at Best Western Plus Peppertree Inn At Omak
Responded May 18, 2022
Thank you for the review. We will go over it with our team. We hope to see you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our hotel has a 24 hour cancelation policy and during black out dates that policy is subject to be different, of which we inform our guests when they make the reservation. If a guest is unable to cancel before the 24 hours we do have to charge for the stay. Typically it is only for that first night of the stay. If it is a blackout date then it can be different.
If you have more questions please feel free to call the hotel directly at 509-422-2088.
Thank you,
Jennifer Farmer
Assistant Manager
There are more places to choose from in the Omak area.
PRICE RANGE
$141 - $165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western omak, omak best western
LOCATION
United StatesWashingtonOmak
NUMBER OF ROOMS
77
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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