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Hotel RL Olympia by Red Lion

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Hotel RL Olympia by Red Lion
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768 Reviews from our TripAdvisor Community

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Colfax, WA
Reviewed 5 days ago NEW

Untrained staff, barista and waitress, unprofessionally dressed all staff, jeans, sneakers, casual clothing, flanel shirts. Dirty mirrors, tables, paper think walls. Dirty weight room, no fan just a heater. Old place that needs some updating roof has moss on it, old rugs in lobby, neighbors were noisy tv, and talking, deadbolt falling apart on room door.

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Helpful?
Thank sarahmY9368EF
Paul T, General Manager at Hotel RL Olympia by Red Lion, responded to this review

Dear sarahmY9368EF, My apologies for the shortcomings you experienced during your stay. Our approach to hospitality is different, and includes novel thinking like letting associates express who they are by not forcing them to wear a uniform. I am disappointed you did not experience the service and cleanliness that embodies our brand. Thank you for sharing your comments. Paul

Olympia, Washington
Reviewed 6 days ago NEW

Need taller toilet, during construction I continued to request taller toilets for guest like me who 6' or taller, It is hope that one day Red Lion hears the loyal customers, I have even heard short people complaint about the really small toilets

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Helpful?
Thank davidhI6239MA
Paul T, General Manager at Hotel RL Olympia by Red Lion, responded to this review

Dear davidhI6239MA, Thank you for your business and suggestion regarding our toilets. Paul

Clarkston, Washington
Reviewed 6 days ago NEW

This place is very unclean. The staff including the manager where dressed in sloppy jeans, not professional at all. Coffee barista did not have a clue on what she was doing. Looked terribly unclean. Restaurant had horrible service. Carpets and walls where unclean. Do not stay here.

Review collected in partnership with this hotel
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Helpful?
Thank Y6235CSdawns
Paul T, General Manager at Hotel RL Olympia by Red Lion, responded to this review

Dear Y6235CSdawns, I am sorry for the poor service, cleanliness, and overall appearance of the staff fell short of what you expect from our brand. Thank you for sharing your experience. Paul

Richland, Washington
Reviewed 1 week ago

I recently stayed here for a conference. The hotel seemed understaffed, and lacked a permanent front desk with a concierge. My room was old and worn down, with new wallpaper to 'band-aid' the problem. My screen door to outside was loose. The wood floors created loud neighbors, and mine were sticky (don't know if they were improperly cleaned or if...

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Helpful?
Thank N532KBemilyw
Paul T, General Manager at Hotel RL Olympia by Red Lion, responded to this review

N532KBemilyw, We have made some changes over the last year as we transformed to Hotel RL. Our approach to hospitality has some differences (no front desk, no uniforms) providing good service and clean accommodations are still the hallmarks of our brand. My apologies for the noise you experienced and the shortcomings of your room. We are working hard to add...

Reviewed 1 week ago

I am in the Olympia RL and imagine my surprise upon waking this morning to realize that there is NO COFFEE in my room. Then when I called the number on my phone that said "room service" that they not only did not have coffee to bring up - they would not bring up breakfast either! This explains the coffee...

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Helpful?
Thank Jameson H
Paul T, General Manager at Hotel RL Olympia by Red Lion, responded to this review

Dear Jameson H, I am sorry that you were disappointed with your recent stay with us in Olympia. We are passionate about coffee and want to share our award winning Victrola coffee with our guests...it blows that old, icky in-room coffee away! Thank you for your feedback, our team is working hard to improve everyday and your comments will be...

Spokane, Missouri
Reviewed 1 week ago

Everything we experienced was first class. The room was very clean. The hotel personnel were knowledgeable when ever we had a question. The food was fixed properly and had great taste. The grounds were beautiful and well maintained.We would stay here again.

Review collected in partnership with this hotel
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Helpful?
Thank F742DIrichardt
Paul T, General Manager at Hotel RL Olympia by Red Lion, responded to this review

Dear F742DIrichardt, I am so pleased that our team took great care of you and that you enjoyed your stay! Thank you for your business and for sharing! Paul

Reviewed 1 week ago

Friendly, comfortable, tastefully remodeled, well maintained. Modest but tasty meal service. Just be sure not to miss the driveway because the sign is not prominent and don't park in an unlevel spot if it is raining!

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Helpful?
Thank Judith F
Paul T, General Manager at Hotel RL Olympia by Red Lion, responded to this review

Dear Judith F, We are working on our storm water drainage system as we speak! I am glad that you enjoyed your stay despite some of our puddles. Thank you for sharing your experience! Paul

Mill Creek
Reviewed 2 weeks ago

This hotel had amazingly comfortable beds and as someone who suffers from allergies I appreciate the clean wood floors in the guest rooms! The remodel looks like a fabulous shabby chic! And the complimentary 8 oz custom coffee was a welcome way to start my day!

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Helpful?
Thank claudiagH7931SL
Paul T, General Manager at Hotel RL Olympia by Red Lion, responded to this review

Dear claudiagH7931SL, I agree, our beds are amazingly comfortable! I am so happy that you enjoyed your stay. Thank you! Paul

Camano Island, Washington
Reviewed 2 weeks ago

I attended the WSPRC conference last week as well and had to share that our dinner banquet servers Kelvin and Fizzo were not only excellent servers and attentive to every detail but did truly make our evening gathering the best ever. They are definitely gems of your establishment!

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Helpful?
Thank marinersfan2017
Paul T, General Manager at Hotel RL Olympia by Red Lion, responded to this review

Dear marinersfan2017, Kalvin and Fizzo are on a heater, receiving numerous mentions by name over the last couple weeks! I am very glad that they made your event successful. Thank you for recognizing their efforts and posting about it! Paul

Reviewed 2 weeks ago via mobile

My stay at the RL was booked by my company for a 2.5 day conference. We had all our meals there as well & our servers were FANTASTIC!! We had Calvin (sp?) & Fizzo. They joined in our ice breaker games & added life to the room. They never forgot their duties- they were excellent. Their personalities made things great!...

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Helpful?
Thank Jill S
Paul T, General Manager at Hotel RL Olympia by Red Lion, responded to this review

Dear Jill S, So happy that you enjoyed your meetings and that Kalvin and Fizzo had a part in that. Thank you for your business and for taking the time to acknowledge two of our superstars! Paul

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
At the Hotel RL Olympia by Red Lion we put you close to the heart of the city, and near all the best experiences. We have stunning views of Capitol Lake and surrounding wooded areas, set on 12 lush acres. With upgraded, newly renovated, hotel amenities and features including convenient travel packages, we provide you with a satisfying hotel stay guaranteed. Each of our spacious 193 Olympia accommodations offers premium amenities, modern comfort, and casual luxury for all travelers. Pillow-top mattresses and tripled-sheeted beds let you sleep easy. Our newly renovated guest rooms include all the hotel amenities travelers need, from free Wi-Fi to microwaves and refrigerators, we keep our traveler in mind. We're even a pet-friendly hotel. Let your dog out to sprint down Olympia's many lakeside trails. From recently renovated onsite dining to spacious meeting facilities, our hotel in Olympia equips any traveler with what they need for a perfect stay. Whether you're here for business or exploration, you'll find that the state capital is a hotbed of activity. From shopping to annual events, there's always something to do at Hotel RL Olympia. Introducing the Living Stage: From lectures to performances to hands-on demonstrations, The Living Stage at Hotel RL invites people from all walks of life to share their knowledge and passion for community awareness, health, creativity and innovation. Designed to ignite conversations and promote a deeper understanding of the world around us, The Living Stage incorporates authors, artists, musicians, community leaders, local start-ups and more. Responsible Travel: We believe everyone deserves to sleep with a roof over his or her head. It is estimated that on any given night in US, more than 600,000 people experience homelessness. As members of the lodging industry, we believe it is our duty to act. Project Wake Up Call is the response. Learn more about Project Wake Up Call and its Olympia partner: SideWalk. ... more   less 

Additional Information about Hotel RL Olympia by Red Lion

Address: 2300 Evergreen Park Drive SW, Olympia, WA 98502 (Formerly WestCoast)
Location: United States > Washington > Olympia
Price Range: $100 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel RL Olympia by Red Lion 3*
Number of rooms: 193
Reservation Options:
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Also Known As:
Red Lion Olympia
Olympia Red Lion
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Questions & Answers

Here's what travelers have asked, with answers from Hotel RL Olympia by Red Lion staff and other travelers.
8 questions
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Questions? Get answers from Hotel RL Olympia by Red Lion staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Not sure any rooms are quieter since you hear the footfall of the neighbors on all sides.”
 of 5 bubbles jamesonh265, 1 week ago | Read review
“Just avoid the central core with checkin and Expresso stand”
 of 5 bubbles judithf969, 1 week ago | Read review
“First floor close to stairs”
 of 5 bubbles 832MichaelS832, 4 weeks ago | Read review
“talk to the staff”
 of 5 bubbles rickyjwatkins, Feb 21, 2017 | Read review
“Bring slippers. The hard floors are cold and not that clean.”
 of 5 bubbles Hpml, Feb 13, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question