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Extended Stay America - Seattle - Mukilteo

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Extended Stay America - Seattle - Mukilteo
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91 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Seattle - Mukilteo
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Showing 87: English reviews
Fayetteville, North Carolina
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 27, 2015

This hotel was what I expected. Good value for the price, clean rooms but nothing to cheer about. Well run, clean and the staff did their job with a smile. I recommend it but not as a destination hotel. For me it was just an overnight prior to catching the ferry to Whidbey Island and it served that purpose well.

Helpful?
1 Thank NavarreMan
Manager_11525, General Manager at Extended Stay America - Seattle - Mukilteo, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I truly appreciate your comments regarding our great value and friendly staff. Once more, thank you for posting your review. We look forward to having you... More 

Kamloops, Canada
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 17, 2015

Location was great and the front desk employees were very polite and helpful. It's in a nice area and is very well kept up. The 3rd floor hallway smelled a bit smoky, but the room was fine. Room was okay, but was in no way worth the $120 or so that I paid for it. The continental breakfast was very,... More 

Helpful?
Thank wilkydave
Manager_11525, General Manager at Extended Stay America - Seattle - Mukilteo, responded to this review

Thank you for taking the time to write your review. Please accept our apologies that our grab-and-go breakfast was not to your satisfaction. Still, I am glad to read that you had a positive stay overall and enjoyed our friendly customer service. Your feedback is very important to us, so thank you for sharing. Thank you for choosing Extended Stay... More 

Macomb, Michigan
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed August 14, 2015

My employer booked this hotel for one night. To me, it was a bed, clean & quite, but NO amenities whatsoever. NO: Pot & pans (upon request only). Glasses - not even Styrofoam or plastic ones for the bathroom Coffee maker Hair dryer Pen & paper Free Wireless was as slow as molasses in the winter. But for $3.99/day you... More 

Helpful?
Thank Kirt P
Manager_11525, General Manager at Extended Stay America - Seattle - Mukilteo, responded to this review

Thank you for providing us with details about your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not meet your expectations. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals. I am grateful for the feedback you provided... More 

Travelers are raving about these Mukilteo hotels

San Diego, California
1 review
1 of 5 stars Reviewed July 16, 2015

Bed bugs were found on the pillows, on the comforter and sheets. If you don't want to spend your trip in urgent care or the ER with bed bug bites I suggest you don't stay here. And if you think that you'll be getting any help from the Manager Charles after hours for anything needing immediate attention then you're sadly... More 

Helpful?
Thank North_Amer_Trav
Manager_11525, General Manager at Extended Stay America - Seattle - Mukilteo, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our most sincere apologies for the troubles you experienced while here at our hotel. I discussed your comments with the team we are taking the necessary steps to ensure this does not happen again. I do hope that you will return to... More 

Chilliwack, Canada
1 review
2 of 5 stars Reviewed June 27, 2015 via mobile

All sold out in the area so booked a "cheap" room here. $129 for a smelly smoking room with shabby linen. The kitchen was pretty decent and with a table and a desk it was spacious enough. Staying up the street now in a beautiful clean and well stocked property for the same price.

Helpful?
Thank Skuppahgirl
Manager_11525, General Manager at Extended Stay America - Seattle - Mukilteo, responded to this review

Thank you for the feedback about your stay at our hotel. I am glad you enjoyed our fully equipped kitchens; however, I apologize that our hotel’s appearance was not to your expectations. In response to your feedback, I will be working with our housekeeping staff to better eliminate smoke odors and closely inspect our linens. I really appreciate you bringing... More 

Mukilteo, Washington
1 review
4 of 5 stars Reviewed June 7, 2015

We've stayed at other long term hotels but this one is the best experience we've enjoyed. The front desk staff is always pleasant and helpful, the house keeping crews do an excellent and efficient job. When there is a problem, and everyone has some, they quickly resolve the problem and with good attitudes. The on-site manager, Charles, is friendly, efficient... More 

Helpful?
Thank datbaldguy
Manager_11525, General Manager at Extended Stay America - Seattle - Mukilteo, responded to this review

Thank you for taking the time to write a review of your recent stay with us. I am delighted that you had an excellent stay at our hotel and that the staff was excellent and well trained. I enjoy hearing that we solved any problem that you had quickly and efficiently. I do hope to see you again in your... More 

Seattle, Washington
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed April 26, 2015 via mobile

I'm here and I may have more to add to the list before I go. One, I'm a senior. I was told 139.00 is their rate but now looking 105.00 it's advertised. I'm a senior. They charged me 112.00 I believe. At least. They said they didn't have pots n pans in the room anymore. I didn't care. But got... More 

Helpful?
2 Thank SherryLS
Manager_11525, General Manager at Extended Stay America - Seattle - Mukilteo, responded to this review

Thank you for taking the time to tell us about your experience. I am sorry our new dishware policy was not explained to you clearly upon check-in. We do keep our dishes in the front office so we can ensure that they are sanitized after guest checks out of our rooms. In response to your feedback, I will make sure... More 

Hyderabad, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 25, 2015

- Terrible breakfast. At least bread and cornflakes should have been there. Just some bars!! - Most of the times coffee was not available. - Most of the times front desk won't answer. I have to call atleast 5 times - No business center - 4$ for laundry !! Should have been free - No daily housekeeping - Old model... More 

Helpful?
1 Thank ShashankOkhde
Manager_11525, General Manager at Extended Stay America - Seattle - Mukilteo, responded to this review

I appreciate you bringing your experience to our attention. Your comments in regards to the comfort of your room are much appreciated; yet, I was disheartened to read that our staff did not provide you with professional customer service and that we were unable to accommodate your late check-out. I'd like to also apologize for our staff not fully explaining... More 

Carcar, Philippines
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 9, 2015

I am in Mukilteo for an extended work assignment. I have stayed at this hotel since arriving in Sept. 2014. My end date will be in July 2015 (10 month stay). I wanted to share my experience thus far as it has truly been a joy to stay at this site. As I read some of the other reviews, I... More 

Helpful?
Thank RonHolst
Manager_11525, General Manager at Extended Stay America - Seattle - Mukilteo, responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that we have made it easier for you to adjust to being away from home. It was a real pleasure having you as our guest. We look forward to assisting you for the remainder of your stay and please visit... More 

WA
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 4, 2015

I stayed one night with my son when we were in town for a sporting event. We arrived at about 1:00 and I asked if we could check in early (check in time is 3:00) and the clerk was very sweet and immediately accommodated us. This was a tremendous help! The same clerk checked us out in the morning and... More 

Helpful?
1 Thank toynamaria
Manager_11525, General Manager at Extended Stay America - Seattle - Mukilteo, responded to this review

Thank you for posting a review of your stay with us. I am glad that you were pleased with your fully equipped kitchen, our grab-and-go breakfast and the great service you received from our staff. I will be sure to share your kind remarks with our team. Still, I apologize that you encountered a smoke odor issue during your visit.... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry

Additional Information about Extended Stay America - Seattle - Mukilteo

Address: 3917 Harbour Pointe Blvd SW, Mukilteo, WA 98275-5454
Location: United States > Washington > Mukilteo
Price Range: $81 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Seattle - Mukilteo 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Extended Stay Mukilteo
Mukilteo Extended Stay
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