Thought it was weird that there was no phone available to use in our room. Also, I was given the wifi password when I went back to the office but it would have been more convenient to have the wifi password at check-in time. Parking lot was kind of small. Other then that, My stay was ideal. Thank you for the great customer service.
If I could leave a zero I would. The room was so nasty we walked in and turned around and walked back out. The bedding had multiple mystery stains, mold all over in the bathroom, the dresser was dirty, and don’t get me started on the carpet. Let’s just say I’d rather clean my horses’ stalls barefoot than step in that room again. Then the gal at the front desk LIED and said she would refund us if we made a request through the website we booked through but when they called on our behalf she denied it! So we were out the $227 plus had to pay more to get a room elsewhere last minute. Don’t risk your health or sanity, book elsewhere.
We loved this charming place. Best part is the owners it’s family owned and they are all so sweet and very accommodating. This hotel is older but so cute and has a beautiful view right on the lake. They also had cool fire pits! We recommend this place for sure!
We booked this hotel in hopes of having a weekend getaway by a lake - some sun, water no stress weekend away. After several emails and coupons for there water rentals etc. We discovered the day prior to leaving for this trip that Moses lake had Blue/Green Algae that is toxic to both humans and animals. We went to cancel immediately 6 pm the day before and were told we were too late there policy was 24 hrs before check in ( 3pm). They would not refund my pre payment for the one day. We went as far to request that we pay 50% of that one day as negotiation for the hotels efforts and time with the booking- But no go. You would think that a reputable hotel would want to warn there guests of these potential health risks prior to the stay, and maybe not try and up sell the water activities making people believe that all is fine and there weekend would be full of adventure. Feels like they did everything to avoid someone finding out of these risks to avoid cancellations. Honesty is always the best policy. Needless to say , I sucked up the one night hotel charge of $ 237.00 CAD (Was in Washington State for Toronto, Canada) and cancelled the reservation. Then I got this email to review my stay. I didn't stay, I had to make plans for another hotel where we could enjoy some sun a water and avoid the potential health risks.…
Lakeshore Inn is a hidden gem! An older building, but meticulously clean, beautifully landscaped, quiet and private. Located at the end of town, the grounds offer lovely views of the lake. A bbq, fire pit, picnic tables, lawn chairs, and docks are all free to use. We enjoyed relaxing on the lawn under the big fruit trees. The staff even let my boyfriend put up his hammock! We wanted to rent kayaks but chose not to because the lake was quite choppy during our stay. Overall, I’ve never felt more “at home” in a motel and we felt very lucky to have stayed here.