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Extended Stay America - Seattle - Lynnwood

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Extended Stay America - Seattle - Lynnwood
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50 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Spokane Valley, Washington
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

This was a horrible experience! We have stayed many times at other Extended Stay locations, but came away thoroughly disappointed. No washcloths; no dishes or utensils; the TV did not work; there are no ice machines or vending machines; there was no coffee-maker; there were barking dogs and it smelled of urine in the hallways; continental breakfast was almost non-existent;... More 

Helpful?
Thank Mike P
Manager_11525, Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize your stay was not enjoyable due to lack of amenities and customer service. I am training staff to ensure that an experience such as yours does not happen again in the future and that guests are better assisted with any issues. I really appreciate... More 

Vancouver, Canada
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

Booked 2 rooms for our family of 5. When we arrived the rooms were on 2 different floors. the manager and staff refused to make changes because the computer would not let them. Also - although they claim to have wifii and breakfast. expect very spotty access and only granola bars and coffee for breakfast! Not worth the $$ with... More 

Helpful?
Thank shazshops
Manager_11525, Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

The staff and I read your comments about your stay with us. Please know that we are sincerely sorry that we were unable to place your 2 rooms on the same floor during your stay. In response to your feedback, I am coaching staff accordingly. Thank you very much for providing us with your feedback. If you would like to... More 

Waipahu, Hawaii
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I usually book through Hotwire or Priceline Express, and you don't know what hotel you're staying at until you pre-pay and book it. When it first showed that this was the hotel, I was a little nervous when I saw the mixed reviews. Considering I was visiting Seattle during Seafair weekend, I had slim pickings and decided to give it... More 

Helpful?
Thank BethUhhKnee
Manager_11525, Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

We appreciate you spending time to write review about your experience. I am glad to see we were able to accommodate you so well and that the was to your liking. It is disappointing that out grab-and-go breakfast and housekeeping policies did not meet your expectations. Still, I am pleased you had a great overall stay. The staff and I... More 

Seattle, Washington
Level Contributor
11 reviews
5 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

OK one night stay in Lynnwood. Probably won’t return – too many other reasonably priced options in the area. Called and asked for an early check-in and was told should be OK around 2pm. Arrived 2:30pm and checked-in. Front desk person was professional but not exactly warm and fuzzy... Requested a kitchen kit (this Extended Stay does not stock the... More 

Helpful?
Thank CorgiMania
Manager_11525, Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that there were so many issues during your stay. In response to your feedback, I am going to speak with the front desk staff to ensure better communication. Thank you very much for providing us with your feedback. If you would like to discuss this further,... More 

Seattle, Washington
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Very dirty hotel. There was dog hair in the main hall outside our room the entire 5 days we were there, so nobody vacuumed all week. The carpet in our room smelled like dog as well. Just because it's a pet friendly hotel doesn't mean it has to smell like it. No toiletries in room, everything has to be requested.... More 

Helpful?
Thank Amber G
Manager_11525, Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that you had so many issues during your stay. In response to your feedback, I am going to meet with my staff to work on cleanliness and communication regarding breakfast and dishes. Thank you very much for providing us with your feedback. If you would like... More 

San Francisco, California
1 review
5 of 5 stars Reviewed July 19, 2016

Hi, so I booked a room here on Hotels.com and when I got here, I was told that all the rooms were over booked. So basically I was out of a room. I was helped by Kristina which worked the front desk. She was amazing, she went out of her way to make a few calls to see if there... More 

Helpful?
Thank mrwong1413
Manager_11525, Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed your visit with us and that our staff provided you with great service. We hope to see you again soon. More 

Oakland, California
1 review
5 of 5 stars Reviewed July 19, 2016

I made a reservation during one of the busiest times of year through a third party, apparently they overbooked us at this hotel. Upon arrival Kristina looked up the remaining reservations who didn't check in yet to see if they were on their way and or wanted to cancel their reservation. At the time no one wanted to cancel their... More 

Helpful?
Thank jchiu1011
Manager_11525, Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

Thank you for posting a review of our hotel. I am glad that we were able to get you into a room and that you were pleased with the service you received from our staff. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope to see you again... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 19, 2016

Great central location with clean and comfortable rooms. Quiet area, so we were able to get a great night's rest. Lots of parking available. Did not make use of the kitchen but it had everything that one would need. No issues with plumbing or water. Lots of lighting and desks to do work. Wifi was free, but wasn't very strong.

Helpful?
1 Thank Richard S
Manager_11525, Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

Thank you for taking the time to write a review of your stay. I'm glad that we were able to provide you with a comfortable stay that met your needs in our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More 

Portland, Oregon
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 13, 2016

Disappointed. No kitchen utensils or dishes. No dish towels, soap, etc. Not very clean room. On line registration was very confusing and difficult contacting the hotel directly. Water pressure in the shower was poor. Don't expect breakfast other than a cheep roll and coffee. Location was good. Just a less than average stay.

Helpful?
1 Thank Carl S
Manager_11525, Manager at Extended Stay America - Seattle - Lynnwood, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that overall you were unhappy with your stay. In response to your feedback, I am going to speak with our staff at this hotel to ensure that the cleanliness of the rooms is how it should be and that everything is communicated to each guest at... More 

A TripAdvisor Member
1 of 5 stars Reviewed February 26, 2016 via mobile

They allow garbage to remain in hallway. This is outside a room on the main floor. It is a continual issue and nothing is done. Food, trash and bags of unknown are left in hallway, along with shoes etc.

Helpful?
Thank A TripAdvisor Member
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry

Additional Information about Extended Stay America - Seattle - Lynnwood

Address: 3021 196th St SW, Lynnwood, WA 98036-6925
Location: United States > Washington > Lynnwood
Price Range: $89 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Seattle - Lynnwood 2.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Extended Stay Lynnwood
Lynnwood Extended Stay
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