This is a super clean nice motel. Located north of downtown Longbeach. Good lactation. The only small drawbacks are that there is a Mexican Restaurant basically almost on property..so thus giant area of blacktop. Nowhere really to sit in the sun except a smoking area if you want to enjoy a glass of wine.there was a bench not very inviting...but they do have a darling table and chairs outside each unit. The rooms need a bit of update in drawer space and arrangement. I would advise using bottled water to make coffee and to drink plain...their water tastes awful. The owners are wonderful people very helpful. Sound is good between rooms unless you have screaming children. We would stay again.
We LOVED this motel! Super clean, fun, and very comfortable! We loved the attention to detail and the little touches (locally made soaps, real ceramic coffee mugs, hot cocoa and cider as well as coffee). The beds are comfortable and the extra charge for dogs was very reasonable. I would stay here again anytime!
Small park on the north end of town. Very clean and well maintained. Even the restrooms are clean and kept that way. Minimum stay is three days which was surprising. Easy access to downtown area and the beach. Includes secure WiFi Easy access to Oysterville as well.
In general, if I don't have something nice to say, I don't say anything at all. I generally only leave reviews if I have something positive to say. Sadly not the case here. I booked through a 3rd party website. I spoke to a customer service rep who said they would charge the card. Apparently, that customer service rep was wrong. I came in and they said they didn't charge me yet-all I did was try to explain I'd been told I'd been charged already. The lady immediately gets heated with me and tells me ACTUALLY NO THEY DIDN'T TELL YOU THAT. Like, okay, someone who works for a different company made a mistake. I have no problem paying for it. It's not a big deal. I didn't have the same card on me but my friend who I was travelling with had a card to use, no problem. No need to be so rude to me. I guess I shouldn't have been surprised when I walked in and saw signs about how the rules are the rules just because, and "funny" signs about difficult customers being charged extra. So she said I need the card on hand which I foolishly left at home. my friend offered his card but suddenly now she can charge the card on file. She asks for 3 on the back and zip code, which I provide. I never once tried not to pay for my stay. I just wanted to clarify because the rep from booking.com communicated a different policy. Why would a customer not want to make sure they didn't pay twice in that situation? Seems reasonable to me. She's trying to argue with me and I'm not even trying to argue with her. I was just letting her know what I was told so she could make sure the third party website was aware that they were telling incorrect information. I do see now on the actual page that it says they don't take up front payment, but I talked to a customer service rep for booking.com who obviously misunderstood the policy. That's not the inns fault, it's not my fault, it's not even a problem at all. I just asked a question and she comes at me telling me how a conversation went that she wasn't even part of. Obviously I'm not trying to scam a free room out of her. I went off that conversation. Why can't you just say, hm, you were told wrong and this is your balance, how would you like to pay? She starts telling me how her not having my zip code and security code proves she didn't charge my card-I never disbelieved her or asked her for proof. I never accused her of charging my card I never complained about paying. The price was what I agreed to and that's all that matters, I just was a little confused based on booking.coms explanation. I agreed to pay it right away but she's just arguing. I told her I'm not going to argue with her. She hands me a receipt and I just wanted to read it before I signed it, especially since the booking.com agent made a mistake on the phone. I was checking for policies, checkout time, etc. I like to follow rules. Generally before I sign something, I read it. I'm just reading it quickly, less than 30 seconds, and she interrupts, rushing me, asking if there's a problem. I said, no I just wanted to read it... There's a signature space on the front page only but actually there is pertinent information on the back as well. Kind of sneaky if you ask me but possibly just an oversight. No mention of it from them, I checked the back because she was rushing me and it made me feel so uncomfortable. For context, I myself am a resort manager. I can not believe the way she was talking to me. I almost wanted to cry because she was just being so aggressive and I was so tired. I told her I was just there for one night for a wedding and we would leave, as booked. I was just trying to make sure the checkout time and policies were what was explained by booking.com but me wanting to check the paper I was signing really seemed to agitate her. I'm not sure if it could have been because we were checking in pretty close to her closing time (can't remember what time but definitely in the last 45 minutes or so of her day at the most) . We had gone in the app and put in our arrival and departure times to try to make it easy for them to prepare, knowing the room didn't need to be ready until 8 PM. Maybe that's what we did that made her so angry. I'm not sure. My friend commented on how weird it was that she didn't seem to want me to read the paper. I know that it can be long hard days at this type of work. I do it 60 hours a week most weeks. I get it. But I would never ever take it out on a customer. So I sign her paper, and hand it back to her, she gives me a copy. She has crossed out handwritten a different room number on it-#3 instead of #8- at the top right but the center still said 8. I just tried to look at the key to see if it said 3 or 8 and she starts getting agitated again as if I'm wasting her time with this 2 second process. I wanted to make sure we parked in the right spot and didn't try to enter someone's room. Then she actually politely asks if we've been to long beach before and I said again we're there for one night and leaving. She gives us very specific instructions about how to use which towels. That was pretty weird. She recommends some places to eat which were all closed but I'm sure she didn't realize that when recommending it. The only place serving food was a bar (fries and chips only) and McDonalds. We tried to get into the bar but couldn't after an hour wait so we went to McDonald's and came back, at this point it's pretty late so were tired and we have a wedding to go to at 930. Finally ready to crawl into our SEPARATE beds. We are friends. Friends don't usually share beds. We Pull back the top sheet on the bed farther from the door and there is a wet spot on it. It's already after hours so no one to talk to. We decide to awkwardly share a bed (we are male and female platonic friends and it's just weird, that's why we booked 2 beds) Pull back the top sheet on the other bed and there are some small red stains (red wine? Blood? Makeup? Not sure) but it's a lot cleaner so my male friend decided to sleep there. I couldn't get past it knowing the other sheets clearly weren't clean and thinking these might also not be clean due to the stains so I slept on an armchair. Or rather, tried to. I was surprised as the rest of the room was very clean, even the blinds and toilets. The bed is the most important part to be clean. I guess that's what I get for not checking before the office closed. I just assumed our beds would be clean? As far as the space itself, you have a very decebt sized room with places to hang clothes, cute fridge and microwave, a desk, a small bathroom with sink and mirror, and ....a coffee maker in the bathroom? All the cups and coffee maker are in the same room as the toilet! Did you know that when you flush a toilet, the particles fly extremely far? Disgusting! Who would want to make coffee in a coffee maker right next to a toilet, with coffee that is right next to a toilet, in mugs that are right next to a toilet. I highly doubt they're throwing out all the sweeteners, granola bar, and coffee in between guests-do you trust that every guest closes the toilet lid before flushing? I sure don't. Well go buy some drip coffee in the morning. I quickly realized why the strange setup for coffee as there is a lack of power outlets. We had to unplug a lamp to charge one phone. Don't expect the promised wifi because it doesn't work at all on any of 3 devices. Poor google fi and TMobile but Verizon gets 3g. I needed to get work done on this trip but too bad for me! There are signs everywhere. Don't wear shoes in the room. What temperature you must set the thermostat to when you leave the room. Fines for this or that. Instructions of how to use a shower curtain. I quickly understood why she gave us those weird specific instructions on the towels because even with the shower curtain water leaked everywhere all over the floor so I cleaned that up. I hope I didn't wipe it up with the wrong towel because I'm pretty sure there's a fine for everything. They seem really concerned you're going to steal their plastic tubs. The shower and toilets are clean but the walls are not. I assure you that the black hairs on the ceiling are not mine, being that I have 2 ft long blue hair and I'm about 5'3, and my friends hair is about half an inch long. For $150 I don't expect a Hilton experience but I expect a clean room at least and maybe someone to be kind of nice to me? The lady was so ready to be "right" she didn't even realize I wasn't arguing with her, just asking a question and trying to let her know that the third party booking (which is out of her control) explained incorrectly because I would want to know. In fact, I have had something similar happen as a resort manager through roverpass and I was very grateful the customer let me know so I could fix it and not have any service issues in the first place. I see from the owners responses that they refuse to acknowledge any mistake or criticism so I went ahead and took some pictures. I wish I just spent the extra $50 and went to the Adrift like my sister did. I understand that they do things to try to keep costs down to make a nice affordable stay but this was really a horrible experience. There actually are cheaper hotels with beach access and a best western for about the same rate. It's been over a year since I got to try to do anything similar to a vacation and I'm pretty angry that I wasted it here especially seeing the responses to other negative reviews knowing that that's the response I'm going to get if any. "Wifi is available in areas" not true! "Stationary and pens removed due to covid" not true! "Extra sanitation" no way! This is actually the worst experience I've ever had. I've stayed in better highway side motels.…
List minute reservations for a "Spring Break" outing. Great little motel that is exceptionally clean and the staff is super friendly. The rooms are very "updated" retro and have a unique charm. Would definitely recommend and come back again. Bonus - dog friendly. Thanks for a great 3 day stay!!!!!
As a retired hotel professional I love spending the night at Americas road side motels. The rooms hear are amazing, they have thought of every amenity. Beds are super comfortable, retro mini fridge is super cool and the pictures on the walls tell great stories. Truly a pleasure to stay here.
With Covid in mind, we rented the Mermaid Inn's "manufactured home," which is located within its adjacent trailer park. (Oh, sorry, RV. I'm not very PC.) The owners assured us that they clean it well between guests, and when we checked in, they told us the carpet had been professionally cleaned the day before. We were pleased that there was no visible dust anywhere, and the bathroom (walk-in shower only) had no mildew or anything gross. The first thing we did—recommended for everybody no matter where you stay these days—is that we wiped down all the doorknobs, counters, handles, etc. with our own antiseptic wipes. As Margaret Thatcher once said, "Trust, but verify." There were plenty of clean towels, an extra pair of sheets, and blankets. The home had two queen bedrooms. The mattresses sagged in the middle—not the greatest sleeping experience. When we first enetered, the place smelled musty, which might have been caused by the carpet cleaning (although it persisted the five days we stayed there). But the screened windows opened easily, and in a trailer-type home, there were plenty of cross breezes. When we closed most of the windows at night, we weren't aware of the mustiness—and we're sensitive to smells like that. Not sure what we'd do if it was winter and we couldn't open the windows. Although all the dishes and silverware were clean, a few things weren't savory. For example, we refused to use the rusty dish rack. Lighting was a problem. The fake chandelier over the dining table used those energy-inefficient fake candle bulbs, of which only two of the four worked consistently. We moved a floor lamp from the living room to shine light on the table, which left the living room somewhat in the dark. In the bedroom, there was only one night lamp on one side of the bed. The other side had a battery powered tiny LED desk lamp that had fewer lumens in it than one of those novelty key-chain flashlights you get as giveaways. It actually had a dead battery in it, so we switched the one in the other, unused bedroom. The cable TV worked fine, although we thought it was funny that the screen was too wide for the cabinet. Wi-fi was also excellent. After a couple of days, it became apparent that we were responsible for emptying the trash can, which, in the kitchen got filled from our cooking. No problem; there's a dumpster in front of the Inn's office. What could the owners have done to turn our 4-star rating into a 5-star? Some small things that wouldn't cost much money: • Make sure everything works: The lights, the kitchen garbage can (the handless lever was broken), the soap dispenser in the kitchen filled. • Double check that the previous guests didn't leave anything gross beneath the kitchen sink—cutting boards, etc. • Buy a new kitchen dish rack (cost < $8). • Buy an extra floor lamp for the living room, and ditch the battery-operated nightstand flashlights for equal lumens on both sides of the beds. • Communicate expectations. (e.g. emptying the garbage) • Down the road (certainly after this small business has had time to recover from the loss of travelers due to Covid), new matresses. This is all minor stuff. Would we stay here again? You bet. The hosts are gracious, hard-working, and present. Everything was mostly clean, including the bathroom. It was spacious, big enough for two couples or a couple with kids. I appreciated that when I asked for beach towels, they gave us a couple (although we ended up not using them). There's also a washing machine and dryer (that we didn't use). There's access to the beach about a half-mile walk away (the access point isn't equipped for car parking). The adjacent Mexican restaurant was decent—about the only non-fish we ate. There's a convenience store and gas station in the same block.…
Very charming place to stay, the staff are incredibly friendly & accommodating and the beds were very comfortable. Also in a great location for visiting Long Beach. Thank you for you a wonderful stay, we will definitely be back soon!
The rating of 9 in TripAdvisor was misleading as I would give that only for the cleanliness and very helpful and friendly staff. the room has not been upgraded in years, and the tables on the porch are not great. Location for Long Island visit is good. Breakfast is missing. Internet WiFi is Good connection
Although this is an old motel the owners are very nice and accommodating. There is no AC in room or ceiling fan so during the day it can be hot but at night with the window open it is nice and cool. Very clean room and they even provide beach towels.