As a retired hotel professional I love spending the night at Americas road side motels. The rooms hear are amazing, they have thought of every amenity. Beds are super comfortable, retro mini fridge is super cool and the pictures on the walls tell great stories. Truly a pleasure to stay here.
With Covid in mind, we rented the Mermaid Inn's "manufactured home," which is located within its adjacent trailer park. (Oh, sorry, RV. I'm not very PC.) The owners assured us that they clean it well between guests, and when we checked in, they told us the carpet had been professionally cleaned the day before. We were pleased that there was no visible dust anywhere, and the bathroom (walk-in shower only) had no mildew or anything gross. The first thing we did—recommended for everybody no matter where you stay these days—is that we wiped down all the doorknobs, counters, handles, etc. with our own antiseptic wipes. As Margaret Thatcher once said, "Trust, but verify." There were plenty of clean towels, an extra pair of sheets, and blankets. The home had two queen bedrooms. The mattresses sagged in the middle—not the greatest sleeping experience. When we first enetered, the place smelled musty, which might have been caused by the carpet cleaning (although it persisted the five days we stayed there). But the screened windows opened easily, and in a trailer-type home, there were plenty of cross breezes. When we closed most of the windows at night, we weren't aware of the mustiness—and we're sensitive to smells like that. Not sure what we'd do if it was winter and we couldn't open the windows. Although all the dishes and silverware were clean, a few things weren't savory. For example, we refused to use the rusty dish rack. Lighting was a problem. The fake chandelier over the dining table used those energy-inefficient fake candle bulbs, of which only two of the four worked consistently. We moved a floor lamp from the living room to shine light on the table, which left the living room somewhat in the dark. In the bedroom, there was only one night lamp on one side of the bed. The other side had a battery powered tiny LED desk lamp that had fewer lumens in it than one of those novelty key-chain flashlights you get as giveaways. It actually had a dead battery in it, so we switched the one in the other, unused bedroom. The cable TV worked fine, although we thought it was funny that the screen was too wide for the cabinet. Wi-fi was also excellent. After a couple of days, it became apparent that we were responsible for emptying the trash can, which, in the kitchen got filled from our cooking. No problem; there's a dumpster in front of the Inn's office. What could the owners have done to turn our 4-star rating into a 5-star? Some small things that wouldn't cost much money: • Make sure everything works: The lights, the kitchen garbage can (the handless lever was broken), the soap dispenser in the kitchen filled. • Double check that the previous guests didn't leave anything gross beneath the kitchen sink—cutting boards, etc. • Buy a new kitchen dish rack (cost < $8). • Buy an extra floor lamp for the living room, and ditch the battery-operated nightstand flashlights for equal lumens on both sides of the beds. • Communicate expectations. (e.g. emptying the garbage) • Down the road (certainly after this small business has had time to recover from the loss of travelers due to Covid), new matresses. This is all minor stuff. Would we stay here again? You bet. The hosts are gracious, hard-working, and present. Everything was mostly clean, including the bathroom. It was spacious, big enough for two couples or a couple with kids. I appreciated that when I asked for beach towels, they gave us a couple (although we ended up not using them). There's also a washing machine and dryer (that we didn't use). There's access to the beach about a half-mile walk away (the access point isn't equipped for car parking). The adjacent Mexican restaurant was decent—about the only non-fish we ate. There's a convenience store and gas station in the same block.…
Very charming place to stay, the staff are incredibly friendly & accommodating and the beds were very comfortable. Also in a great location for visiting Long Beach. Thank you for you a wonderful stay, we will definitely be back soon!
The rating of 9 in TripAdvisor was misleading as I would give that only for the cleanliness and very helpful and friendly staff. the room has not been upgraded in years, and the tables on the porch are not great. Location for Long Island visit is good. Breakfast is missing. Internet WiFi is Good connection
Although this is an old motel the owners are very nice and accommodating. There is no AC in room or ceiling fan so during the day it can be hot but at night with the window open it is nice and cool. Very clean room and they even provide beach towels.