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Quality Inn & Suites

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180 Reviews from our TripAdvisor Community

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Showing 179: English reviews
Glenwood, Minnesota
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I enjoyed my stay as the room was well appointed, however, a few issues made me rate this as average: not super friendly staff, the sink was leaning and as I looked, there was wallpaper over a blank space behind it! The shower head was shot - water squirted all over and I had to mop it up before being... More 

Helpful?
Thank Mary H
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear Mary, Thank you for staying with us and for saying you would definitely stay again, we really appreciate that! Thank you for reporting the shower head issue during your stay and it looks like the manager you reported it to that day had it replaced when the room was cleaned that day, so thank you. As for the pool,... More 

1 review
4 of 5 stars Reviewed 3 days ago NEW

The service could be better. The front desk lady is not friendly. The room is very big and clean and nice. The pool is clean too. The breakfast is simple but it covers most of the things I usually have in the morning.

Helpful?
Thank Maoyi X
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear Maoyi, I would first like to apologize because what our hotel is known for is impeccably clean rooms and world class service and it sounds like the front desk agent that checked you in did not uphold that promise to our guests. I want to assure you that we sincerely value your business and thank you for choosing our... More 

Stevensville, Michigan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I have stayed here many times before while visiting family. The hotel is clean, well maintained and conveniently located near I-90. The breakfast is average. The pool is cool but the hot UBS is roomy and warm.

Helpful?
Thank Susan J
Jason F, General Manager at Quality Inn & Suites, responded to this review

Hi Susan, Thank you for choosing our hotel again! We appreciate your great feedback and the good review. I am glad to hear that you found time to even enjoy our huge hot tub... its a top amenity here. We hope to see you again very soon. Sincerely, Jason Fierst General Manager GM.WA129@ChoiceHotels.com More 

Castle Rock
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The folks who operate this establishment are fantastic. They are in the process of remodeling but they bent over backwards to accommodate our family of five. I stay here every time I visit family in the area. It is a great place to stay if you are heading to Silverwood.

Helpful?
Thank redclayhill
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear RedClayHill, We are delighted to hear that your family had an excellent stay with us on your Silverwood trip. It is so great to have such an amazing attraction so close to us and we really appreciate that we are your top choice each time you go! We are also excited to announce that we are finally done with... More 

Wenatchee, Washington
Level Contributor
3 reviews
4 of 5 stars Reviewed 6 days ago NEW

Nice room, friendly staff. The only down side went down to breakfast at 8:30am and there was only some bagels left. The room was clean, bed was comfortable. We had two small dogs with us. They were great about the dogs.

Helpful?
Thank Cheryl B
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear Cheryl, Thank you for staying with us and for telling us how much you enjoyed your stay. I must however apologize about breakfast, as it is always my policy that we run fully stocked until the end of breakfast or later if needed, so I will figure out what happened and get it corrected. Thank you for choosing us... More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Nice hotel everything was clean and comfortable. . Hot breakfast pretty average ..fun pancake printer..lol Stayed 2 nights went to Silverwood from there drive not too far. Would definitely stay again.

Helpful?
Thank Sue H
Jason F, General Manager at Quality Inn & Suites, responded to this review

Hi Sue! Thank you for staying with us on your fun filled Silverwood vacation and for sharing such great feedback on your stay with us. We wish you excellent final weeks of your summer and safe travels wherever you may roam! Thank you, Jason Fierst General Manager 509-340-3333 More 

Petoskey, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

Nice Big Clean Room! Extra Benefit of a Jacuzzi tub...which was a bonus since we didn't even request one :) Staff was friendly. Room was so large that it would have been nice if TV was bigger, since it was so far from the bed. The continental breakfast was not good. Eggs tasted like they were powdered....sausage seemed under cooked.

Helpful?
Thank cindyhen
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear Cindy, We are delighted to read that you really enjoyed that King Jacuzzi Suite, its by far one of our most popular rooms. We do appreciate the feedback on breakfast and I will look into what could have happened because we cook all sausage to temp and the eggs are indeed fresh, not powdered, so we will get to... More 

Buffalo, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

Very clean through out. Staff very friendly and helpful. Buffet breakfast was good, great selection of foods. Pool and hot tub well maintained , very clean. Ample parking. Easy access from main highway. Liberty Lakes very nice small town. Hotel location very close to Skopkane and Idaho border

Helpful?
Thank monikamordue
Jason F, General Manager at Quality Inn & Suites, responded to this review

Hi Monkia, Thank you for choosing to stay with us and for writing such a fantastic review. We really appreciate all the praise and the great feedback for other users. Looking forward to your next stay again very soon! Safe Travels, Jason Fierst General Manager 509-340-3333 More 

Tacoma, Washington
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our family reunion was in Spokane this year so I decided to stay in Liberty Lake. We stayed at this hotel three years ago for the same reason and enjoyed the people, location and convenience of the hotel to our reunion. I noticed that the rug in our room this year was rippled. I am not sure if it was... More 

Helpful?
Thank Janise D
Jason F, General Manager at Quality Inn & Suites, responded to this review

Hi Janise! It was so wonderful getting to see all of your family here and I am so happy that the reunion went fantastic. We really appreciate your business and hope to see all of you again very soon. Sincerely, Jason Fierst General Manager GM.WA129@ChoiceHotels.com More 

Portland, Oregon, United States
Level Contributor
43 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff here is GREAT. Both of the front desk ladies were darling, efficient, and helpful. The room was okay, with a comfy bed, and an air conditioner that looked like it was about to fall out of the wall. Everything was clean, if worn. We'd definitely stay here again on the way to Canada. There's a nearby off-leash dog... More 

Helpful?
Thank Aralani
Jason F, General Manager at Quality Inn & Suites, responded to this review

Dear Aralani, Thank you for choosing to stay with us and sharing your fantastic experience. I am glad that you had great service and a super comfy bed. I will get our team to see why that AC has come loose from its frame, right away. We hope to see you on your next trip to Canada! Sincerely, Jason Fierst... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities

Additional Information about Quality Inn & Suites

Address: 2327 N Madson Rd, 1/2 Block North of Appleway on Madson, Liberty Lake, WA 99019-8592 (Formerly Cedars Inn)
Location: United States > Washington > Liberty Lake
Price Range: $65 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 65
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