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I was concerned about staying here due to the negative reviews seen here. I had knee surgery nearby and had to stay for 6 days. The room the staff were all terrific. I told them they had horrible reviews online and they informed me that...More
Our reservations through Travelocity got messed up and when we arrived there was no reservation waiting for us. The clerks at the counter made several calls to Travelocity to find out what happened and made sure we were not being charged for the room through...More
I was glad to find a room at the Carlton Inn, with good access to the freeway and local shopping and close to my daughter and son in law's apartment in the Kirkland area. The hotel's location at the end of a road and close...More
At first, I thought the hotel had a great location and staff friendly. The room is huge. However, after one night stay, the hair dryer did not work, the air conditioner blew warm air only, the carpet was horribly filthy with stains and cracker crumbs...not...More
Response from Leo W, Manager at Totem Lake HotelResponded November 29, 2016
We apologize for any negative conveniences this may have caused, we do not charge this 500$ deposit anymore and would love to welcome you back so that you may experience all of our new upgraded amenities.
We arrived and were greeted by a new desk clerk different from the one who booked us.
The new clerk said the other one had quit.
We were given a room down on the lower floor, first thing noticed was the "eery feeling of
$84 - $133 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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