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Extended Stay America - Seattle - Kent

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Extended Stay America - Seattle - Kent
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98 Reviews from our TripAdvisor Community

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Showing 96: English reviews
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Reviewed 4 weeks ago via mobile

Stayed here for a week, seems to house a lot of transitional families. Was a lot of car break-ins durning my stay. Run out of coffee and breakfast food fast from the construction like workers who are staying.

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Helpful?
Thank Collean L
00esa, General Manager at Extended Stay America - Seattle - Kent, responded to this review

Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.

Seattle, Washington
Reviewed March 6, 2017

The room was marginal at best. I really don't enjoy going into a room that has stained carpet and a coating of dust . Nuff said. Would I go again??? Nope. Would I recommend it... nope. The place was sad at best.

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1Thank Ed S
00esa, General Manager at Extended Stay America - Seattle - Kent, responded to this review

Thank you for your honest comments. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process. We are working with our Housekeeping team to reiterate the importance of our daily checklists to make sure...

Los Angeles, California
Reviewed March 2, 2017

It wasn't as bad as some of the reviews I read after the fact. Boy was I glad about that. That being said our room wasn't dirty it was average and the cost was ok for what we received. We were once again in a hotel because of sports travel for a high school sport training camp. There were three...

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Helpful?
Thank Lorraine W
00esa, General Manager at Extended Stay America - Seattle - Kent, responded to this review

Thank you for evaluating your visit at Extended Stay America - Seattle - Kent. We are glad to read our convenient location and your well-appointed suite were perfect for your needs. We appreciate you letting us know about your overall good stay and hope you will give us another opportunity to serve you again in the future. Sincerely, General Manager

Jacksonville, Florida
Reviewed February 25, 2017 via mobile

Samples of photos of how dirty this room is. Left over soap in shower, pubes or other hairs in the fridge. Arrived at 12:30 no rooms were ready, had lunch and came back at 2:45 and no rooms ready, waited to after three and finally had a room. Kitchen has nothing in it, you have to order. Called down and...

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1Thank AroundTheWorldKen
00esa, General Manager at Extended Stay America - Seattle - Kent, responded to this review

We do wish your recent stay with us had been more impressive. Thank you for sharing the areas of your stay where you feel more of our attention is needed; we really do value feedback such as this. We hope the remainder of your trip was enjoyable and thank you for taking a moment to post your review. General Manager

Reviewed February 15, 2017 via mobile

Checked in, was super stoked to be staying here after my great stay in Orlando here and Lisa was so rude! She checked us in to a room where someone was already staying, so we go back to the front desk, I tell her the issue and she's being so rude about it! I wanted to go off like how...

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Helpful?
1Thank Princess A
00esa, Manager at Extended Stay America - Seattle - Kent, responded to this review

Thank you for letting us know about your stay. I was extremely concerned to read your comments and apologize for our staff member being rude to you. I know our staff genuinely cares about providing an enjoyable stay to all of our guests so this incident is not a reflection of our usual service. Appropriate measures will be taken to...

Gilbert, Arizona
Reviewed February 15, 2017

Checked in late at night for a 5 day stay. Behind the counter the laundry room door was open and dirty linen spilled out into the area. The elevator didn't work. The room was horrible, and dirty. Apparently you have to ask them to stock the kitchen if you want anything. A rollaway bed occupied part of our room which...

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Helpful?
1Thank carolerose1985
00esa, General Manager at Extended Stay America - Seattle - Kent, responded to this review

We apologize for the less than satisfactory stay that you have described. Our guests comfort is our number one priority and it seems we missed a chance to ensure that your stay was exceptional. Thank you for letting us know and we do hope to have another chance to gain your confidence in our hotel and our brand. General Manager

Baker City, Oregon
Reviewed February 12, 2017

When we got to our room, the floors in the bathroom and kitchen were a little sticky, as if a sugary drink was spilled and when the floor was mopped it was with a mop that was too dry, and there were spots on the counter where a drink was spilled, requests for dishes took quite a while. I WOULD...

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Helpful?
Thank Bill B
00esa, Manager at Extended Stay America - Seattle - Kent, responded to this review

Bill, we appreciate your kind remarks about the service you receieved by our staff at Extended Stay America - Seattle - Kent. We are glad you enjoyed your stay, and I have also shared your feedback with my Housekeeping team. Thank you for being our guest, we look forward to seeing you again the next time you are in the...

Reviewed January 3, 2017

I requested 2 plates, 2 forks napkins at check in and I still had nothing when I checked out the next morning. I was lucky I had a roll of toilet paper. We tried to talk to the manager and she said she was off work. I will never stay here ever again and Expedia should not recommend this place...

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Helpful?
1Thank Judy N
00esa, General Manager at Extended Stay America - Seattle - Kent, responded to this review

Thank you for your candid comments. We always use guest responses to help improve our customer service and hotel. I do apologize for the inconveniences you encountered and we do hope that you will come see us again. General Manager

San Francisco, California
Reviewed October 13, 2016

Room was noisy (traffic); we had specifically asked for a quiet room. Back door external lock would not open lock, which was broken. No guide for TV channels. We were given a room which was already occupied. Breakfast was very sketchy.

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Helpful?
Thank fvanosf
00esa, General Manager at Extended Stay America - Seattle - Kent, responded to this review

We appreciate you staying with us and providing your feedback. It was troubling to read about your experience at our hotel. We apologize for the issues you reported, especially being given a room already occupied. This is definitely not a normal occurrence at our hotel, and we regret this mistake. We hope you will consider this an isolated incident and...

Reviewed October 8, 2016

I have stay for over three weeks an everyday i come home from work nicolle at the front desk is always smiling an asks how my day was an go. She is always helpful and always put everyone's needs before her own. Really need more People like her working there an in the world these days . She is a...

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Helpful?
Thank Raymond j
00esa, Manager at Extended Stay America - Seattle - Kent, responded to this review

Many thanks for reviewing your stay at our hotel. We love knowing that the attentive service provided by Nicolle went a long way in making your visit so memorable. Reviews like yours mean the world to our associates and I look forward to sharing your compliments with her. We hope you and your family will stay at Extended Stay America...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included

Additional Information about Extended Stay America - Seattle - Kent

Address: 22520 83rd Ave S, Kent, WA 98032-2492
Location: United States > Washington > Kent
Price Range: $92 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Seattle - Kent 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Extended Stay America Kent
Extended Stay Kent
Kent Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Seattle - Kent staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go somewhere else”
edsK9659DL, Mar 6, 2017 | Read review
“Ask for a room that doesn't face the main street in front.”
755lorrainew, Mar 2, 2017 | Read review
“If this is what you are looking for having a 2 burner hot plate with a large fridge, ask for the amenities for the kitchen before check in.”
carolerose1985, Feb 15, 2017 | Read review
“I have none other than for the staff-would be nice if they cleaned them”
279judyn, Jan 3, 2017 | Read review
“Ask for room not facing highway”
fvanosf, Oct 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question