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Crossland Economy Studios - Seattle - Kent - Des Moines

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Crossland Economy Studios - Seattle - Kent - Des Moines
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74 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Reviewed September 5, 2016

The front desk person was extremely rude.The grounds are disgusting. Cigarette butts and other garbage all over the dead lawns.This is how I would imagine how the worst housing project would be.It's not the neighborhood that is scary, it's the long term tenants that live there.The parking lot has numerous broken down cars, ie. broken windows, shabby tarps, and a...

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Thank Wil G
Reviewed August 8, 2016 via mobile

This place was horrid. Not only do they close the office at 7 so you have to track the manager down, they charged my business card and let me pay with my personal card and put charges on both cards. Then they place me and my friend on opposed sides of the 3rd floor. But wait. I have COPD I...

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2Thank Brenda W
Alyssa B, Public Relations Manager at Crossland Economy Studios - Seattle - Kent - Des Moines, responded to this review

Hi Brenda, thank you for your notes about your stay. Our guests safety is our number one concern and we will be addressing these safety issues you mentioned with the hotel management staff. If you'd like to discuss your stay any further, please do not hesitate to contact us at (407) 396-6640.

Reviewed August 8, 2016

Room dirty no running water in kitchenette lied about T V stations door latch broken made it hard to open. I will never stay at this hotel . Bad neighborhood. Stained carpets. Room was on the third floor when there were other rooms on the bottom floors elevator broken. Was not impressed.

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Thank Catrina J
Rowland Heights, California
Reviewed July 30, 2016

I stayed at this hotel for 5 nights and oh boy, right when I stepped into the hotel room, I can smell the smoke from the cigarette!! Each time I stepped into the hotel room, it smelled like that. It was nice to have a kitchen but the first night I stayed, I started getting lumps on my right arm...

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Thank Jean K
Alyssa B, Public Relations Manager at Crossland Economy Studios - Seattle - Kent - Des Moines, responded to this review

Hi Jean, thank you for your review. We apologize about the allergic reaction you had to our sheets. Please know that we are renovating our property and one of the upgrades do include new bedding and mattresses. If you'd like to discuss your concerns any further and haven't done so already, please call our corporate office at (407) 396-6640.

Reviewed July 6, 2016

This hotel is cheap but not worth even the chap price! Hotel office staff were pleasant to deal with. The hotel was a MESS and disgustingly dirty! Hair all over the floor, in the shower and stuck to the bath towels. No drain plugs, no fan in the bathroom, dirty & stained carpet. Bedspread looked dirty and was just thrown...

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Thank Nancy K
Alyssa B, Public Relations Manager at Crossland Economy Studios - Seattle - Kent - Des Moines, responded to this review

Dear Nancy, thank you for your candid review of our property. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within...

Lyons, Oregon
Reviewed September 18, 2015

leaking air conditioner, floor was wet, smelt mildew and musty. room was dirty. Had to purchase some fabreze to cover up odor. Found drug paraphernalia underneath bed. Did not feel safe. Bad area. Dishes were dirty. Changed garbage and can was filthy. Booked thru booking.com, did not look like picture at all.

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3Thank 9sunrise2015
Manager_11525, General Manager at Crossland Economy Studios - Seattle - Kent - Des Moines, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The room conditions you described are unacceptable, and I sincerely apologize for your experience. Please know that we do not tolerate illegal substances on our property and once any illegal acts occur we work hard to identify the issues and handle them accordingly. Additionally,...

Seattle, Washington
Reviewed September 4, 2015 via mobile

The staff is always friendly and professional. Our room was great. It just had been remodeled with new carpet and beds. We stayed here while our new home was being completed. For the price it's a good place to stay. While we were here we never had any problems. We would recommend here especially if you need a residence on...

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Thank hern62
Manager_11525, General Manager at Crossland Economy Studios - Seattle - Kent - Des Moines, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. I’m thrilled we were able to provide you with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in...

Elk Grove Village, Illinois
Reviewed August 8, 2015 via mobile

Best place for you're money if you are on a budget this place went from being in the dumps and turned around to being one of the best places clean rooms and store close by and the Maids are friendly so are the front desk workers

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Thank tazpooh12
Manager_11525, General Manager at Crossland Economy Studios - Seattle - Kent - Des Moines, responded to this review

Thank you so much for sharing your experience with us. . It is so rewarding to hear that we were able to provide you with a clean room and great customer service. I’m thrilled we were able to provide you with a home away from home experience! Thank you again for posting your review. I do hope that you will...

Reviewed July 24, 2015 via mobile

My boyfriend had to stay in Kent area for work for 4 weeks and we were on a budget so this place just had to do. The room was tiny, dark, damp and it stank of urine - carpet had urine stains on it, from a person or a dog - it could have been either one since they allow...

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1Thank Ana B
Manager_11525, Manager at Crossland Economy Studios - Seattle - Kent - Des Moines, responded to this review

Hi Ana, Thank you for providing us with details about your stay. The situation you described regarding the cleanliness of the room is truly regrettable. We are very sorry for your experience. Our team is committed to satisfying our guests, so we are very thankful to for highlighting these opportunities for improvement. I would be happy to speak with you...

Reviewed July 7, 2015 via mobile

This is the worst place in the world absolute trash. It's not safe, not clean, the furnishings are awful cheap and in bad shape. Room Not clean and recommend nobody with a family stay here or nobody for that matter this is the absolute worst hotel in the world.

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3Thank Mikey97062
Manager_11525, Manager at Crossland Economy Studios - Seattle - Kent - Des Moines, responded to this review

Thank you for taking the time to write a review of your stay. I was disheartened to read that you feel the place is unsafe, not clean and the furnishing is cheap and in bad shape. Please accept our apologies.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Kitchenette
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Crossland Studios - Seattle - Kent - Des Moines. We are located within walking distance to several different dining options and just 7 miles from Seattle-Tacoma International Airport. Our hotel is designed especially for longer stays with studios featuring kitchens or kitchenettes and plenty of work space ... more   less 

Additional Information about Crossland Economy Studios - Seattle - Kent - Des Moines

Address: 25104 Pacific Hwy S, Kent, WA 98032-5436
Location: United States > Washington > Kent
Price Range: $58 - $73 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Crossland Economy Studios - Seattle - Kent - Des Moines 2*
Number of rooms: 133
Reservation Options:
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Also Known As:
Crossland Economy Studios Seattle - Kent Hotel Kent
Crossland Economy Studios Kent
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Questions & Answers

Here's what travelers have asked, with answers from Crossland Economy Studios - Seattle - Kent - Des Moines staff and other travelers.
2 questions
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Lyons, Oregon
over a year ago

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Questions? Get answers from Crossland Economy Studios - Seattle - Kent - Des Moines staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Free wifi but it didn't work; message said it wasn't connected to the internet!”
 of 5 bubbles nancyk688, Jul 6, 2016 | Read review
“area in where hotel is”
 of 5 bubbles 9sunrise2015, Sep 18, 2015 | Read review
“TIP: Stay somewhere else, don't waste your time or money.”
 of 5 bubbles Buzzman604, Jun 20, 2015 | Read review
“No such thing as a good room.”
 of 5 bubbles judyg0313, Jun 15, 2015 | Read review
“Pick third floor”
 of 5 bubbles 398georginas, Jan 16, 2015 | Read review
5 of 5
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