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Comfort Inn and Suites Kent

#3 of 13 Hotels in Kent
Certificate of Excellence
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22311 84th Ave. South, Kent, WA 98032
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133 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Federal Way, Washington
Level Contributor
332 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I'm not really sure why there are so many negative reviews of this hotel - I had no major complaints. Internet worked, room was clean and comfortable, breakfast was adequate, staff was professional and helpful, and the rate was decent. I had a good night's sleep - I would go there again...

Helpful?
Thank noworries2000
NC
Level Contributor
77 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Being unfamiliar with this area, as most travelers would be, I booked this reservation primarily because it was advertised as being convenient to the SEATAC airport and provided a shuttle. Well it's at least 20 minutes away and the shuttle does not begin running until 7:00 am!!! We had a 8:15 flight - what kind of service is this!! Airport... More 

Helpful?
Thank LovestotravelNC
Darien B, Manager at Comfort Inn and Suites Kent, responded to this review

I do genuinely apologize that our shuttle didn't correlate with your flight times, just for future reference though most Hotels including ours will be happy to inform you of our shuttle hours if you call in and ask, that way it isn't a surprise. As well as we have them listed clearly on our website stating that it runs from... More 

1 review
2 of 5 stars Reviewed 1 week ago

The Comfort Inn in Kent WA. was for the money a bad choice. Not my choice but TripAdvisor's. The front desk was very friendly and helpful. That's where it ended. Our room on the 3rd floor no elevators, and no way up but stairs. opening the door to the smallest room I have ever seen. The bed was not at... More 

Helpful?
Thank Connie S
Darien B, Manager at Comfort Inn and Suites Kent, responded to this review

We apologize for your lack of satisfaction durring your recent stay, however just so you know we have always had an elevator in the main lobby right where you check in. We are sorry if you didn't know. More 

Colorado
Level Contributor
157 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location was pretty good for my work at the Kent Center, the beds were fairly comfortable, the breakfast was decent, and they have cookies (briefly) in the late afternoon. So for a lot of families this would be a great choice. So what's my problem with the hotel? Poor internet and a very poor fitness center made it a... More 

Helpful?
Thank TheSpear
Sacramento, California
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was looking for a property near the airport. But this was a last minute trip (one week notice) and all the places were either roach-motel types or exceeded $300/night. So for $188/night, this was a compromise. AARP discount. Yay! NOTE: of similar types of hotels, even within the Choice Hotels brand, I chose Comfort Inn Kent because of TripAdvisor... More 

Helpful?
Thank Life_at_50
South Florida, Florida
Level Contributor
251 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 stars Reviewed June 15, 2016

I misjudged the distance as this was billed online somewhere can't recall that this was an "airport" hotel. It is not; it's about a 30 min ride or so with traffic and the van service inconveniently doesn't start until 7 am which equals a costly cab ride. It is a newer 3 story hotel with all the Comfort Inn amenities,... More 

Helpful?
Thank Traveldanse
Kennewick, WA
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 31, 2016

We stayed here with two other families for a baseball tournament. It was a mixed experience. Pros: 1. Price was good for the area and included breakfast 2. The room was clean 3. Beds were comfortable 4. Front desk was accommodating when I called to modify the reservation and gave us three rooms together, including an adjoining room as requested.... More 

Helpful?
Thank Kathleen C
Darien B, Manager at Comfort Inn and Suites Kent, responded to this review

Thank you for taking the time to address both the positives and the negatives of your stay with us. We do want to sincerely apologize that we failed to live up to your standards, especially in regards to the towel situation which should have been a simple resolution after you first requested them. Also to provide you additional reassurance we... More 

Portland, Oregon
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 29, 2016 via mobile

Hotel was booked due to concert. We had a nice, quiet room. Hot tub was nice. Overall the hotel is quite clean and safe. The night auditor looked at us crazy when we inquired about the breakfast. Since the "lady" running the kitchen didn't show up for work, they couldn't seem to figure out how to turn on the toaster.... More 

Helpful?
Thank revmichaelg
Darien B, Manager at Comfort Inn and Suites Kent, responded to this review

We appreciate you taking the time to review both the pros and the cons of your recent stay with us. Regarding your breakfast situation I wanted to first sincerely apologize for it not being ready when it should have. I also want to provide some perspective into the situation, our morning breakfast staff had overslept and did not arrive when... More 

Anchorage, Alaska
1 review
5 of 5 stars Reviewed April 18, 2016

The hotel grounds are very beautiful. Staff even swept the parking lot each day. The hotel room was very clean, and the staff extremely friendly and knowledgeable about the area. The breakfast was wonderful. Hot food was hot and cold food cold. Great variety of food. Book this hotel with confidence that it will be a great stay!

Helpful?
Thank ronregina
Gmkent1, General Manager at Comfort Inn and Suites Kent, responded to this review

Dear Ronregina Thank you for your most recent stay with us and taking time to write a review for our hotel! We are working hard on our remodel to make your stay even better. Thank you for your business and we look forward to seeing you again once our remodel is fully completed! More 

Kalispell, Montana, United States
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed April 14, 2016 via mobile

We rented two rooms for one night stay. They had the second floor open while construction was going on. There were no caution signs up and staples everywhere and carpet up the doors that we had to step over. Loud banging till almost nine at night. They should have never had this floor open during this. The manager wouldn't return... More 

Helpful?
Thank Melissa T
Gmkent1, Owner at Comfort Inn and Suites Kent, responded to this review

Dear Melissa, I deeply apologize for your recent experience during our remodel. I'm sure the construction noise was not something you wanted to hear during your stay in Kent. We are close to finishing our remodel of our hotel to make your experience even better. Thank you for being so patient during your stay. We value your business very much.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Comfort Inn and Suites Kent

Address: 22311 84th Ave. South, Kent, WA 98032
Location: United States > Washington > Kent
Price Range: $98 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn and Suites Kent 2.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Comfort Inn And Suites Kent Hotel Kent
Comfort Inn Kent
Comfort Inn Hotel Kent
Kent Comfort Inn
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