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Hilton Garden Inn Tri-Cities/Kennewick

GardenInn.com$87*
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Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Hilton Garden Inn Tri-Cities\/Kennewick
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494 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Tri-Cities/Kennewick
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Showing 491: English reviews
Seattle, United States
Reviewed February 21, 2017

Decent room, very clean and with a comfortable bed. Don't order room service unless you enjoy non-edible food. Breakfast omelettes are made to order and delicious, pretty much your only option for gluten free. Zero non-dairy alternatives offered.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 486erinn
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. I am happy to hear that you found your room to be clean with a comfortable bed. I wanted to apologize for your room service experience as I am sure you were looking forward to a good meal, I hope that we have...

Hood River, Oregon
Reviewed February 11, 2017

This hotel is very nice and has an ideal location if you have business at the Toyota center in Kennewick, WA. There is a great selection of restaurants very near the site as well as the Columbia Center Mall. The food at the hotel restaurant is very good if you choose to stay in. Room service is fast!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 657sethe
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Seth, Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to be very nice and in an ideal location. We hope to have the pleasure of welcoming you back to our hotel in the future!

Kennewick, United States
Reviewed February 8, 2017

This hotel is with my special emotions. When I just arrived at tri-cities four years ago, I checked in this hotel for 3 days and settled down for 4 years in this area. 1/31 is the last day I am in the tri-cities, so I decided to use this hotel for a goodbye, but the experience is horrible afterwards, the...

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Helpful?
1Thank junzhengc
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Junzheng, I am very sorry for the experience you encountered during your stay as we strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not provide you with that experience especially with it being your last day here in the Tri-Cities. I will use your comments as a learning...

Covington, United States
Reviewed February 5, 2017

Great hotel. Close to a gymnastics meet my daughter and I were attending. The room was nice and very clean. Came with a refrigerator, microwave and Keurig. If we attend this meet again we will definitely stay there again. Walking distance to the Three Rivers Event Center. Free parking and WiFi!

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Helpful?
Thank mariann521
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Thank you for taking a moment to share your experience. I am very happy to hear that you found our hotel to be great. We look forward to welcoming you back to our hotel in the future for the next meet!

Toronto, Canada
Reviewed January 31, 2017

When I checked in and went to my room I discovered that outside my window was a noisy exhaust fan and some satellite dishes and mechanical equipment. I went back to the front desk to ask for a quieter room and the tall thin clerk looked at me with a blank stare and said that there was nothing she should...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank garryF334
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Garry, Thank you for taking a moment to share your experience regarding your stay. I am very sorry to hear that we didn't not fully offer you the quality of service that you deserve. I will be sharing your comments with our staff members as a learning tool to help prevent future guest interactions like this as we strive...

Coeur d'Alene, Idaho
Reviewed January 31, 2017

we picked the hotel because of location which proved to be perfect. The room was large and provided everything we needed. They let us check out of our room late which was great! Very satisfied with our stay

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank wendywQ7010WN
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Wendy, I am very happy to hear that you were very satisfied with your stay and found our location to be perfect. We hope to have the pleasure of welcoming you back to our hotel in the future!

Ritzville
Reviewed January 30, 2017

We had a quick trip for a gymnastics meet. The only complaint if you will is on the weekends the restaurant does not open until 7am. A problem when you have to head out the door by then. Room service is only available after 5 pm as well. Not as big a deal as not being able to get my...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank K7369BR
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Guest, Thank you for taking a moment to share your experience regarding your stay. We hope that your gymnastic meet went well and we sincerely appreciate your comments regarding the restaurant hours as I can understand the importance of having a good breakfast to start your day off. We will use your comments as we are continually looking for...

Buffalo, New York
Reviewed January 14, 2017

Nice hotel but the halls and rooms smelt like old gym clothes. Jacuzzi tub was 106 degrees. Could barley sit in it cause of the temperature Used Hilton points and staff acted like we were freeloaders.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank T5963GUjamesm
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Guest, Thank you for taking a moment to share your experience regarding your stay. I am very sorry for the multiple issues you encountered during your stay with us and will share your comments with the appropriate managers so that we can address these issues. I apologize that we made you feel like a freeloader and never want our...

Gig Harbor, United States
Reviewed January 11, 2017

It was minus 3 when I walked in and was met with a warm welcome. All the staff was great and the food was way above expectations. I will definitely be staying here next time I am in town. I enjoyed being able to use my app on the phone to check in. I didnt realize how easy it is...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank S5243MYchristopherg
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and am very happy to hear that you found our staff to be great and our food being above your expectations. I will share all of your wonderful comments regarding the staff with them as I know how...

Adairsville, Georgia
Reviewed January 8, 2017

Stayed here one night to catch a flight out in the morning. Nice quiet hotel. Internet speeds were pretty slow, even with the premium account. HGI's need to upgrade their hardware. Fast internet speeds are important for business travelers and cheap to upgrade. I would maybe stay at this hotel again..

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Helpful?
Thank ddustin
Amy M, Front Office Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review

Dear Guest, Thank you for taking a moment to share your experience regarding your stay. I am happy to hear that you found our hotel to be quiet nice. We sincerely appreciate your comments regarding HGI's internet as we are always looking for ways to improve our guest experience. We hope to have the pleasure of welcoming you back to...

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06/11/2017 06/12/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Kitchenette
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Tri-Cities/Kennewick

Address: 701 N Young St, Kennewick, WA 99336-7824
Location: United States > Washington > Tri-Cities > Kennewick
Price Range: $117 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Tri-Cities/Kennewick 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hilton Garden Inn Tri-Cities/Kennewick Hotel Kennewick
Hilton Garden Inn Kennewick
Hilton Kennewick
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Tri-Cities/Kennewick staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Can't recommend staying at this hotel”
SeaG37, Mar 9, 2017 | Read review
“Corner room on 1st floor”
WorldTravlr1974, Aug 31, 2016 | Read review
“I liked the rooms facing the empty field behind the property, seems quieter.”
Hunaryson, May 4, 2016 | Read review
“Rooms facing the pool had unit noise”
Micheka5, May 3, 2016 | Read review
“This is a family friendly hotel, so if noise is factor, I'd book a top floor room.”
KatMommy, Apr 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
GardenInn.com
$87* /night
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Expedia.com$109
Booking.com$87
Travelocity$109
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*Disclaimer
Prices are for 1 room, 2 adults
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