The room was clean and comfortable. It was facing the parking lot, so it was pretty quiet with a nice view of the trees outside the window. It was definitely a bit musty, but it is an older building and we brought along an air freshener which helped a lot. People frequently smoke in front of the hotel, so opening the window for fresh air was a bit challenging. Keurig coffee maker, fridge and microwave in room. They are still providing covid level prepackaged breakfasts in a bag which is kinda like getting a plastic grocery bag full of items from a 7/11 and making due. No maid service unless requested, I’m afraid that is going to be the new norm in hotels even after covid is a memory. Small store area near the front desk where you can buy reasonably priced snacks and other items. An airport shuttle to SeaTac leaves hourly from the parking lot and the hotel allows parking for that. An Enterprise rent a car is located right next door. Shopping and services are close by and it’s only a few minutes drive to the harbor area. Employees were pleasant, it feels safe and I would gladly stay here again.…
My boyfriend and I stayed there on Saturday January 9th for my birthday. We selected our breakfast on the sheets provided and when I went to take out my selections I was upset. For starters I selected Frosted Flakes and they gave me Honey Nut Cheerios. And the bagel was this shriveled up horrible thing. There wasn't even cream cheese. I also asked for a banana and whatever it was they gave me was a horrible color and I did not eat it. I understand the limitations for things due to Covid but there is no excuse for the bad quality. And if they were out of Frosted Flakes I would have appreciated a call to see what else I would have liked.
Stayed here and would not again. Room was fine - large with fireplace. It was right on Route 16 and it was as if the traffic was in your room - did not sleep a wink the night we stayed there. Bathroom was in rough condition and bathroom sink didn’t stream the water properly and the shower head leaked. Ceiling was peeling over the shower. Only breakfast offered was to go cereal. Wouldn’t recommend or stay here again
We stayed here for 2 nights for a wedding. The Covid situation made it a different experience but we did feel comfortable in the hotel. They offered a take away breakfast similar to other hotels we stayed at. We booked a family suite and the layout was a bit odd. There was one bathroom and one closet, both as soon as you entered. Then a large room with 2 queen beds. Then kind of hid away at the end, another room with a king bed (no bathroom or closet). It also was quite close to the freeway.
I was so looking forward to the 2-bedroom reservation I had made through their website until I showed up and there was no reservation. Apparently, the website scheduler is having difficulties and was offered a double queen instead of the 2-bedroom king suite I booked. If I took this room I’d have to check out at 11am and wait to check in again at 3pm, therefore missing the business event I was hosting all day tomorrow. I was not offered compensation or any apology, instead an excuse due to website scheduling difficulty and was told there was a room at Best Western. This was a terrible experience.