All the staff I dealt with were great. The room was OK but not for what they're charging. Pretty plain. I've had better at a Holiday Inn Express for a lot less. No free drink stations for coffee, pop, etc in the gaming area. The free breakfast buffet was horrible. Very little, prepackaged food to choose from and then if you want meat, i.e. sausage, bacon or ham it's an extra $3 each person. They have valet service but it's at the casino entrance so no valet or anyone to help at the hotel entrance. It's the nicest hotel in Ferndale and that's the only reason I would stay again if I had to.
Got a free deluxe king room and tickets to the Skid Row concert, coincidentally on my birthday! Room was large and very nice. Bed was super comfy. The shower was amazing, with rainfall showerhead and jets in the wall. Check in and out was super quick and easy. The staff were wonderful- they even sent up a little birthday goodie bag to our room, which was a delightful surprise. Great breakfast in the morning was included. This is a very nice place to relax and enjoy the casino.
Stayed on Wednesday for a night. Machines paid enough to keep me going. Tables wasn’t paying for me. You can have a free breakfast or $5 off at the barista in the morning. Breakfast sandwiches are good or a mocha was good. Stayed in the old hotel part ( south tower) as we like more room in the vanity area. Bartenders were great in keeping the lines flowing. Waited less than a minute ordering a cocktail. Room was clean and beds were great. Heater worked great. Happy hour 4-6 pm on selected draft beers.
We stayed here for one night for our anniversary, Valentine's day :) We had a free night stay with our "Reef Rewards". We had a king room with a view of Mt.Baker. The room was clean, bed was comfy. My husband even has a black light that he used to check the room for "bodily fluids" and I was quite relieved that nothing was found. The only noticeably dirty thing I found was the coffee mug, but I had brought my own anyways. We went to the hot tub and sauna, and they were clean and relaxing. We ate in the Red River Cafe, we had their Valentine's special of surf and turf. Everything was delicious, although the dessert seemed like it had sat in a fridge all day. The casino was fun, but kind of small. The downside to the casino is that it is SO smoky. There is a tiny area that is non-smoking. I left the casino with a taste of cigarettes in my mouth, it is quite difficult to breathe in there. Even so, we would stay here again as the hotel was so nice. …
My sister and I went for 3 nights to realax and have some fun.Everything was fantastic!! Customer service great all around!! Rooms nice and clean...beds so comfy!!Ate at the Steak House twice, delisious!! Jay thank you for your great service as usual. Thanks to all at the Reef!! Will be back!