Quality Inn & Suites Federal Way
1400 S 348th St, Federal Way, WA 98003-6855
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Avg. $123 /night, 1/18 - 1/19
$140
per night
$113
per night
$86
per night
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About
#5 of 11 hotels in Federal Way
Location
4.3
Rooms
4.1
Value
4.2
Cleanliness
4.5
Service
4.3
Sleep Quality
4.3
Our convenient location off of Interstate 5 makes this Federal Way hotel your ideal lodging destination. You can explore such nearby points of interest as Celebration Park and: Wild Waves Theme Park King County Aquatic Center Pacific Raceways Emerald Downs
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Business Center with Internet Access
Meeting rooms
Spa
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Room features
Air conditioning
Housekeeping
Telephone
Iron
Coffee / tea maker
Microwave
Flatscreen TV
Complimentary toiletries
Wake-up service / alarm clock
Refrigerator
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Budget
Family
Languages Spoken
English, Spanish
Location
1400 S 348th St, Federal Way, WA 98003-6855
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 70 out of 100
70
Seattle-Tacoma Intl Airport
11.1 mi•
See all flights
Boeing Field Intl Airport
16.5 mi•
See all flights
Rental Cars
32 Restaurants
within 0.3 miles
Reviews
Traveler rating
- 81
- 55
- 18
- 15
- 14
Time of year
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Detailed Reviews
Typical Quality Inn property, meaning a satisfactory but average ovenight stay. Property could use a little updating to bring it back to something nicer. Has a good location and is close to most anything you would need.
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Date of stay: August 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quality Inn Staff, General Manager at Quality Inn & Suites Federal Way
Responded Jun 21, 2021
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Garry General Manager Quality Inn Suite Federal way 253.835.4141
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had horrible experience at another hotel and checked out early. Hotel staff was nice and told me that they had rooms available to check in before the normal 3pm (around 12 noon). Room was clean and comfortable. Close to restaurants and a Walmart. Well worth the extra money. I was there for work. Place was safe and parking lot was well lit at night. Complimentary breakfast in the morning. I think it has an indoor pool.
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Date of stay: April 2022Trip type: Traveled on business
Rooms
Service
Sleep Quality
Room Tip: My room had counter top and sink separate from the bathroom area. Good for cooking if you bring...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I like this hotel as it has a handy location close to our Milton office and the staff are always nice and accommodating. Site has a pool and hot tub only downer is their hot tub is usually down for what seems like year long maintenance. I hope they fix this in the future or advertise they don't have a hot tub. Their pool was functional and was clean and nice to use. Rooms are decent with good desks for working, internet is working and reliable. I recommend this hotel if your looking for a good place to stay while in the south Seattle area or Tacoma for work or pleasure.
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Date of stay: January 2022Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
Room Tip: 1st floor by pool and hot tub is handy. Suites are bigger and nice too.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I am not usually one to leave bad reviews but this stay was awful. We arrived at 10pm after driving 5 hours. The front desk staff was not friendly at all and spoke very little to us. Then they put us on the top floor even though they knew from our reservations that we have 3 little kids. So in less than 1 hour from check in we get a knock on the door from the same unfriendly staff member giving us a "warning" for our 2 year old running around (did I mention the kids where cooped up in a car for 5 hours?!?!). He was not screaming just running around like a 2 year old for about 20 minutes while we got unpacked, showered and kids changed into jammies. They also had their pool closed which wasn't posted on their website. I guess I should have called I just assumed since other hotels put that theirs were closed that if they didn't put closed online that it would be open. The breakfast was not allergy friendly at all which we just made do by going out to eat. Then on checkout the same non-friendly employee was on and she took several minutes before coming to the front desk and she didn't say a word besides "what room number?" and then she took our keys and handed us our bill. It was an awful experience we will definally not return.
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Date of stay: June 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quality Inn Staff, General Manager at Quality Inn & Suites Federal Way
Responded Jun 23, 2021
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Garry General Manager Quality Inn Suite Federal way 253.835.4141 Fyi: here is the link explaining our policy and it on our website also. https://www.choicehotels.com/washington/federal-way/quality-inn-hotels/wa134
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Front desk was polite and helpful. Check in was easy, parking. What is enough? There was a place for my pet to go do its thing.
The rooms are clean and comfortable. The downside is the staff had the weekend off before Christmas. There was no notice of that, when we booked the room. There was no breakfast, no coffee, no water. Bottled water of any sort was left for us or any of the guests. The pool was closed for remodeling with the equipment with stored in there. That gym was closed and the restaurant was closed and that was the main thing I booked this hotel was because the restaurant had a bar and I was looking forward to that. After a long trip. We weren't compensated for the repaid full but did not get breakfast, coffee or anything. Highly disappointed they weren't prepared for this. We won't be coming back.
The rooms are clean and comfortable. The downside is the staff had the weekend off before Christmas. There was no notice of that, when we booked the room. There was no breakfast, no coffee, no water. Bottled water of any sort was left for us or any of the guests. The pool was closed for remodeling with the equipment with stored in there. That gym was closed and the restaurant was closed and that was the main thing I booked this hotel was because the restaurant had a bar and I was looking forward to that. After a long trip. We weren't compensated for the repaid full but did not get breakfast, coffee or anything. Highly disappointed they weren't prepared for this. We won't be coming back.
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Date of stay: December 2023Trip type: Traveled with family
Room Tip: Don't stay here. It's a business area. Kind of run down area. The hotel it grounds are well kept...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here over 5 nights in July 2022. The hotel and grounds are well kept. Front desk staff were very friendly and helpful. Because of the length of our stay, we were offered the 3rd floor, which was much appreciated. Complimentary breakfast was really good (waffle maker - yes!). We stayed on the third floor. Water pressure was good in the shower with lots of hot water. Elevator was a bit small and couldn’t accommodate more than 2 adults or a family(?).
I guess my only quibble was that the room had a musty smell which never went away. There was a sign that said sheets would be changed every three days but that wasn’t the case. Our sheets weren’t changed nor the bed made once. We also had to ask for soap as it wasn’t replenished, either. Odd, though, because our towels were replaced daily.
All in all, though, I would recommend.
I guess my only quibble was that the room had a musty smell which never went away. There was a sign that said sheets would be changed every three days but that wasn’t the case. Our sheets weren’t changed nor the bed made once. We also had to ask for soap as it wasn’t replenished, either. Odd, though, because our towels were replaced daily.
All in all, though, I would recommend.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rooms were filthy and smelled musty. Linens dirty. Beds squeak when moving. Splatters of who knows what all overthe walls. There’s a homeless encampment in the parking lot which leaves many cars vandalized. We had rocks or a similar object thrown at us when coming back to the hotel for the night. It broke another car window. Did not feel safe at all. If you can’t park directly in front of the entrance door (only about 10 spots)you better hope your car is in one piece the next morning.
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Date of stay: October 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a clean hotel with friendly staff. Bed was comfortable. Great location near highway. The indoor pool was a nice bonus for family with kids. Parking was free and convenient. Room as microwave and fridge.
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Date of stay: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I enjoyed my stay here. Kimberly at the front desk greeted me immediately upon my arrival. Not only was is conveniently located but it was clean and quiet. The breakfast in the morning was nice. I will stay again when I’m in the area.
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Date of stay: January 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Your Basic Quality Inn. Stayed one night before flight. Clean comfortable room. All the amenities, including breakfast were closed. Friendly staff. Very quiet, not many guest. We would stay again if ever in the area.
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Date of stay: June 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quality Inn Staff, General Manager at Quality Inn & Suites Federal Way
Responded Jun 21, 2021
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Garry General Manager Quality Inn Suite Federal way 253.835.4141
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
"Don't stay here. It's a business area. Kind of run down area. The hotel it grounds are well kept but that's about it. Don't go here."Read full review
"My room had counter top and sink separate from the bathroom area. Good for cooking if you bring your own cooking appliances."Read full review
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PRICE RANGE
$95 - $115 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn federal way, federal way quality inn
LOCATION
United StatesWashingtonFederal Way
NUMBER OF ROOMS
65
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Quality Inn & Suites Federal Way
Which popular attractions are close to Quality Inn & Suites Federal Way?
Nearby attractions include Slide 'N Splash South Seattle - Federal Way (0.2 miles), Trampoline Nation (0.2 miles), and Secoma Lanes (0.06 miles).
What are some of the property amenities at Quality Inn & Suites Federal Way?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Quality Inn & Suites Federal Way?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quality Inn & Suites Federal Way?
Guests can enjoy free breakfast during their stay.
Is parking available at Quality Inn & Suites Federal Way?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn & Suites Federal Way?
Conveniently located restaurants include Jimmy Mac's Roadhouse, Thai Bistro, and The Rock Wood Fired Pizza.
Are there opportunities to exercise at Quality Inn & Suites Federal Way?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Quality Inn & Suites Federal Way?
Yes, dry cleaning and self serve laundry are offered to guests.
Does Quality Inn & Suites Federal Way offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Quality Inn & Suites Federal Way?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Quality Inn & Suites Federal Way?
Many travelers enjoy visiting W.W. Seymour Botanical Conservatory (6.6 miles), Mary Olson Farm (6.4 miles), and Tacoma Armory (6.7 miles).