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Extended Stay America - Seattle - Federal Way

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Extended Stay America - Seattle - Federal Way
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90 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Cheney
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Room was clean, nice kitchenette, beds were about a #3 rating. Staff was courteous but not overly friendly. Continental breakfast was very sub-par. Poor choices, mini muffins & granola bars. No fruit, no juice, no cereal. Don't expect anything.

Helpful?
Thank Athena D
Nuremberg, Germany
1 review
5 of 5 stars Reviewed July 26, 2016

Room was clean, spacious and witch kitchenet incl big refridgerator and freezer compartment. Free breakfast included coffee with different coffee sirups, fresh fruit, muffins and a selection of granola bars (for a breakfast "to go").

Helpful?
Thank Mupfelchen
Manager_11525, Manager at Extended Stay America - Seattle - Federal Way, responded to this review

We appreciate you taking the time to write a review about your stay with us. I'm thrilled to know that you enjoyed your room and the amenities provided such as the fully equipped kitchen. It is also great to hear that our grab-and-go breakfast was to your liking. Thank you again for your kind words. The staff and I would... More 

Sunset, Utah
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 24, 2016

Looking for economy for a few days, this works well. What the hotel lacks in extras, it makes up in great customer care. The hotel is old but clean, quiet and outstanding staff. Alexiauna was amazing, she called to check and make sure we were pleased, she was happy and upbeat as well as every staff member we saw. Thank... More 

Helpful?
Thank fifi260e
Manager_11525, Manager at Extended Stay America - Seattle - Federal Way, responded to this review

Thank for your kind words on your stay in your review. I am glad our staff provided you with excellent customer service. I will be sure to inform Alexiauna on the great work she does. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

Ilwaco, Washington
2 reviews
5 of 5 stars Reviewed June 23, 2016

all the women of this excellent establishment are always happy to greet , help, and do whatever it takes to make you feel at home. it does not matter if its 2 am or 9 pm or 10 or 12 you are greeted with a smiles , maybe a joke to cheer you up and then helped. it shows because... More 

Helpful?
Thank manseatodd
Manager_11525, Manager at Extended Stay America - Seattle - Federal Way, responded to this review

Thank you so much for sharing your experience with us. I am so pleased to hear that our guest representatives made your stay better at our hotel. I will be sure to give Michelle and Tanisha your praise. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. More 

Seattle, Washington
1 review
5 of 5 stars Reviewed June 12, 2016

Our extended stay at the Extended Stay America - Federal Way was a perfect experience. My family of 4 stayed for 2 months between homes. We had everything we needed, the staff was exceptional, and we felt really at home. It was convenient, clean, quiet, and comfortable. I never imagined a 2 month stay in any hotel would go as... More 

Helpful?
Thank momodes3270
Manager_11525, Manager at Extended Stay America - Seattle - Federal Way, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed our staff and your clean, comfortable room during your visit with us. I will be sure to share your kind remarks with our entire team. Thank you again for your feedback. We look forward to seeing you again in the future. More 

Orem, Utah
Level Contributor
251 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed May 30, 2016

This is a typical EST. The room was clean and check-in went quickly. The only glitch is the TV listings. For example while surfing the screen would say I was on the ESPN channel when actually it was the HGTV channel. Don't know about that. And there are several new apartment building being built right next door. Lots of construction... More 

Helpful?
Thank Dale K
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 20, 2016 via mobile

This property is a gorgeous sight with the most amazing management and staff I've ever dealt with the perfect site off the beaten path a hidden diamond in the rough. A few minutes walk from the mall shopping , restaurants and grocery stores located in the heart of stores located in the heart of Downtown Federal Way Washington definitely will... More 

Helpful?
Thank Keith B
Manager_11525, General Manager at Extended Stay America - Seattle - Federal Way, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience and exceptional customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in... More 

Vancouver, Washington
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 13, 2016

The staff at this particular hotel are great! They made checking in painless, gave a bag of treats for our furbaby and they were knowledgable, friendly, and polite! You didn't feel rushed at all. Their night shift gal, Michele was a great person to talk to and just to visit when she had a minute. I would recommend this place... More 

Helpful?
Thank Kathe H
Seoul, South Korea
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 3, 2016 via mobile

It was very close to main shopping area in Federal Way. very convenient location in various respects. Peoples at reception desk are very kind. Can make meals by guests themselves.You can save money a lot. Frankly it is a good place for a long stay outside a home country.

Helpful?
1 Thank holykim
Shelton, Washington
1 review
5 of 5 stars Reviewed February 25, 2016

Our thanks with Jodie-hotel manager and Michelle for their understanding our situation while staying at the extended stay America.... We have been looking to buy a home nearby, which,of course, is stressful in itself. They listened to us and worked hard to please us and get any problems resolved. They were very pleasant and caring..... They are very very nice... More 

Helpful?
Thank Kyong Z
Manager_11525, General Manager at Extended Stay America - Seattle - Federal Way, responded to this review

Thank you for your recent review of your experience with us. I’m so pleased to read that you had a great stay and that our staff provided you with exceptional customer service! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry

Additional Information about Extended Stay America - Seattle - Federal Way

Address: 1400 S 320th St, Federal Way, WA 98003-5374
Location: United States > Washington > Federal Way
Price Range: $94 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Seattle - Federal Way 2.5*
Number of rooms: 101
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Also Known As:
Extendedstay America Federal Way
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