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Days Inn Federal Way

2.0 of 5
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34827 Pacific Hwy S, Federal Way, WA 98003
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205 Reviews from our TripAdvisor Community

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Tacoma, Washington
1 review
2 of 5 stars Reviewed 2 weeks ago

I had booked a king room and gave my card to hold the room and when I got to the hotel they had gave away my room and then charged me the same rate for a smaller bed in the basement which was scary for a single woman. then around 9am the people in the room above me started fighting... More 

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Helpful?
Thank R4251HWmaryb
Keaau, Hawaii
2 reviews
1 of 5 stars Reviewed November 6, 2015

Evening lady extent rude & crude using loud and vulgar language. Treated us and everyone else as we were a bother to assist us and check us in. Internet never worked, did not give us ADA room as reserved. Turned off light & it turned off the cable box. But king bed was very comfortable and ask room was very... More 

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Helpful?
Thank bigislandbuddy
ASHOO o, Manager at Days Inn Federal Way, responded to this review

I'm very sorry you experienced this at this location. The clerk you are speaking of no longer works here, we do have wonderful Ed still here with our team. We are under New Management with a warm and friendly staff ready to serve you. Please come again. More 

Kent, Washington
1 review
5 of 5 stars Reviewed November 2, 2015

im a regular at this motel, staff are very friendly especially the older gentlemen and gal. 5star service always. Been to other motels, upgraded rooms with awful miserable staff and priced not so good, no thank you! Rooms are the best for the price they charge at this Days Inn, got more than i payed for. Very clean and everything... More 

Review collected in partnership with Days Inn

Helpful?
Thank mellowmood123
ASHOO o, Manager at Days Inn Federal Way, responded to this review

Thank you very much for your feedback and we appreciate you and the importance of your satisfaction with our product!!! Please come again friend! More 

Ocean Shores, Washington
1 review
1 of 5 stars Reviewed November 2, 2015

I booked this motel based on the company's reputation. Sad to say it was the total opposite of my expectations. At check in I was told if I did not like my room they could put me in the basement, as I was walking to my room another patron informed me that if I was alone that once I got... More 

Review collected in partnership with Days Inn

Helpful?
Thank 395rhondam
ASHOO o, Manager at Days Inn Federal Way, responded to this review

We are very sorry for any of these issues. We are currently in the process of full upgrades to rooms, property, and staff. We have new Management and we would like for you to give us another try. Thank you for your feedback. More 

SeaTac, Washington
1 review
2 of 5 stars Reviewed September 28, 2015

The staff was as helpful as possible, but they didn't have anything to go on. It was an awful experience. First of all, when we called the 800 number, we were assured that there was an airport shuttle every 15 minutes, a guest laundry, and wi-fi. The motel was nowhere near the airport and they could arrange a shuttle for... More 

Review collected in partnership with Days Inn

Helpful?
Thank 983alfredm
ASHOO o, Manager at Days Inn Federal Way, responded to this review

Thank you for your feedback and We are very sorry for these issues. We are under NEW Management and are undergoing many improvements. Please come again. More 

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