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SureStay Hotel by Best Western Wenatchee

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Room & Suite (17)
Pool & Beach (3)
Dining (1)
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Overview
  • Excellent28%
  • Very good59%
  • Average9%
  • Poor0%
  • Terrible4%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Pets Allowed
3 Star Hotel
All hotel details
Additional information
Offers from SureStay Hotel by Best Western Wenatchee
Special Offer: BOOK DIRECT & SAVE
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Offers from SureStay Hotel by Best Western Wenatchee
Special Offer: BOOK DIRECT & SAVE
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Reviews (21)
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1 - 5 of 21 reviews
Reviewed 2 weeks ago

There are other hotels in the Wenatchee area; I recommend avoiding this one. Here's why: I was confused to find an additional charge on my credit card. I contacted customer service & was told I was being charged for stains in the shower and on...More

Thank Jeffrey P
Response from SureStay, Front Office Manager at SureStay Hotel by Best Western WenatcheeResponded 2 weeks ago

Dear Jeff, Thank you for completing the survey and allowing us to look into this billing situation for you. After researching your concerns, I've found that you were actually not double charged. The extra charge you are seeing is to cover the stained shower curtain,...More

Hotel's Favorite
Reviewed April 4, 2018

Stayed here many times. Under new ownership. Gradually getting better with each stay. The construction workers who stay seem to now be in the minority, and the quality of each visit is now very good. Little things have been done (curved shower bar, curtains that...More

Thank Susan B
Response from SureStay, Front Office Manager at SureStay Hotel by Best Western WenatcheeResponded April 5, 2018

Dear Susan, Thank you for your repeat visits to the SureStay Hotel We are delighted to know that your experiences with us have been gradually getting better. As you noted with the curved shower bars and keeping the rowdies quiet or absent we have been...More

Reviewed May 15, 2018 via mobile

Was in town a day early for business meeting, stayed here on my member perks. Staff was very helpful and friendly, i even found a personalized letter to me from the staff waiting inside my room. They made sure all my needs were met during...More

Thank Donald C
Response from SureStay, Front Office Manager at SureStay Hotel by Best Western WenatcheeResponded 5 weeks ago

Dear Don, Thank you so much for kind words! We are excited to see that you had such a positive and comfortable experience here at the SureStay Hotel. We are pleased that you were able to redeem your Best Western rewards members points for a...More

Reviewed April 30, 2018

Taking into full consideration the inexpensive price I paid for my room - I found the room clean, the bed comfortable, and the amenities good. But I wasn't able to get what I paid for - which was a night's sleep. Limited soundproofing - if...More

Thank Robert K
Response from SureStay, Front Office Manager at SureStay Hotel by Best Western WenatcheeResponded May 1, 2018

Dear Robert, Thank you so much for taking the time to share your feedback on your recent stay with us at the SureStay Hotel. We apologize that you were woken repeatedly by traffic on the street as well as by as by people in the...More

Reviewed April 7, 2018

We had a three night stay over the weekend. Local friends recommended the SureStay Hotel to us. LOCATION: Easy access to the North South US 97 highway, Grant Road leading to Pangborn Airport and the bridge to South Wenatchee. In addition, it is on the...More

Thank Lloyd360
Response from SureStay, Front Office Manager at SureStay Hotel by Best Western WenatcheeResponded April 9, 2018

Dear Lloyd Thank you so much for taking the time to share your experience with us and other travelers. It's wonderful to hear that our location was ideal for your plans as we are close to US 97, Grant Road, and the South Wenatchee Bridge,...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Outdoor pool
Details
Price range
$87 - $177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$87 - $177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Room & Suite (17)
Pool & Beach (3)
Dining (1)
Questions & Answers
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reedfarm
February 25, 2018|
AnswerShow all 2 answers
Response from jusme57 | Reviewed this property |
I do not know because when I stayed there it was winter time and that area was closed.
1
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Room Tips
"Avoid this hotel."
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"Outside of north wing away from late-night hot tub revelers. Stay away from rooms with pets, college kids..."
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"We were in room 281 and it was large and has a deck that over looks the pool."
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"I liked ground level because it was easier taking the dogs in and out."
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