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FairBridge Inn & Suites Dupont

1609 McNeil Street, Dupont, WA 98327 (Formerly GuestHouse Inn & Suites Dupont)
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72 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Los Angeles, California
Level Contributor
7 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

My family and I stayed here on our way out of Seattle before going into Portland the next day. We were extremely happy with our stay. The neighborhood was safe and very walkable. Our room was clean and comfortable. The lady at the front desk was so warm and friendly. And the pool is open 24/7. We would definitely stay... More 

Helpful?
Thank Catherine M
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here for a quick visit on a Saturday night. The lady at the desk was great, but it went all down hill from there. We reserved a king suite for 4. Our room had a king bed and that was it. No couch, no chair just a rolling desk chair. Apparently the 2 kids are supposed to sleep... More 

Helpful?
Thank Thenrichs

Travelers are raving about these Dupont hotels

Tacoma, Washington
Level Contributor
9 reviews
4 hotel reviews
3 of 5 stars Reviewed June 1, 2016 via mobile

One of the few dog friendly hotels. We paid $250 for two nights which included pet fee. Front desk staff was friendly and I would by name them but they weren't wearing name tags. The location is great; walking distance to gas station, restaurants and several trails for dog walking. Indoor pool and spa was a plus. My only complaints... More 

Helpful?
Thank BootCB
Charlotte, North Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 25, 2016

My husband and I were visiting family at JBLM this past February. We flew in from North Carolina, and had chosen this hotel based on the availability and location. The young man who checked us in (we arrived later in the evening, but I can't remember his name) was very gracious, and accommodating getting us settled into our room. The... More 

Helpful?
4 Thank Megan J
1 review
5 of 5 stars Reviewed April 22, 2016 via mobile

I stayed here with my wife so we could have a little time away and it was so nice! The staff is very friendly and patient. Nina was very helpful with giving suggestions on good places to eat and places to visit. She informed us she was a newer employee of the hotel and we couldn't even tell! The check... More 

Helpful?
Thank David G
Dupont, Washington
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 30, 2016

I am currently scheduled for 70 day stay, I have stayed for 30 days and I would not recommend this hotel. Hotel workers are very friendly and helpful but the housekeeping is marginal and you have to remind staff to complete their cleaning service. Breakfast is marginal and if you want a hot breakfast you might have to wait a... More 

Helpful?
3 Thank phillipsj5
GM_FairwoodInn, Front Office Manager at FairBridge Inn & Suites Dupont, responded to this review

Hi Phillipsj5, Thank you for your feedback. I'm sorry your stay hasn't been 100% so far. Our team is committed to ensuring all guests are completely satisfied. We will be using your feedback to make the necessary adjustments to our facility, and procedures. I would be more than happy to speak with you about doing whatever I can to improve... More 

Gig Harbor, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed March 20, 2016 via mobile

Don't waste your time. ....no coffee maker in their "suite" no amenities, they are proud of their hotel,especially rates. I won't return. This was just a place to relax for one day . Nice staff. The one I saw, Neal at the front desk. ........otherwise for a new er facility... this sucks. All THUMBS DOWN.

Helpful?
4 Thank Karen M
GM_FairwoodInn, Front Office Manager at FairBridge Inn & Suites Dupont, responded to this review

Hi Karen, I'm sorry to hear you were so unhappy with your stay. We will be taking your concerns into consideration, and making the necessary changes to our facility & procedures. If there is anything I can do to assist you, please do not hesitate to contact me. Vanessa Front Office Manager 253-912-8900 vanessa@onyholdings.com More 

Seattle, Washington
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 11, 2016

The staff was friendly and greeted me each time they saw me. Fairwood Inn and Suites just took over this hotel which was formerly a Guest House Inn. I was excited to see that it had the ability for kitchen use. Unfortunately they did not have any supplies and it to be able to use the kitchen. The room was... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Brenda S
Bend, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 8, 2016

I had made the reservation over the phone and mislaid the confirmation number. When we got to the hotel, they could not find the reservation but gave us a room at a lower than advertised price. The room was clean and quiet. It is far enough away from the freeway to block the noise but close to everything else we... More 

Helpful?
1 Thank Bill H
GM_FairwoodInn, Front Office Manager at FairBridge Inn & Suites Dupont, responded to this review

Hi Bill H, Thank you for taking the time to provide feedback for us, and I apologize for the issue with your reservation. Our staff is working daily with our new system to improve our record keeping to aid in making check-in a much more efficient process. I'm so happy Brittiany was able to assist you during your stay, and... More 

Kansas City, Missouri
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed January 6, 2016

Basic room which was fine but services advertised were substandard. Poor internet service (none for two days), poor gym, and miscommunication with staff ( told by one staff member that breakfast ended at 10:00 and morning staff said it closed at 09:00.

Review collected in partnership with this hotel

Helpful?
5 Thank joaod251
GM_FairwoodInn, Front Office Manager at FairBridge Inn & Suites Dupont, responded to this review

Hi joaod251, I apologize you were unhappy with your recent stay with us, and appreciate your feedback. I will be using the information to continue training our staff, and improve accommodations for future stays. If there is anything I can do personally to improve your experience, please contact me directly: vanessa@onyholdings.com or 253-912-8900. Thank you again for your feedback, and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy true northwest hospitality. Located within minutes of Interstate 5 Highway near joint base Ft. Lewis and McChord AFB ( JBLM), within minutes of Tacoma or Lacey/ Olympia area. Guest accommodations are spacious, comfortable and clean. Rooms feature flat screen televisions, refrigerator and microwaves, comfortable beds and luxury bedding. WIFI is provided on a complimentary basis, breakfast is also free each morning The indoor pool, hot tub, exercise room all provide a chance to relax, walking trails are nearby. Excellent dining is available within walking distance as well as shopping. ... more   less 

Additional Information about FairBridge Inn & Suites Dupont

Address: 1609 McNeil Street, Dupont, WA 98327 (Formerly GuestHouse Inn & Suites Dupont)
Location: United States > Washington > Dupont
Price Range: $101 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — FairBridge Inn & Suites Dupont 2.5*
Number of rooms: 60
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Also Known As:
Guesthouse Inn & Suites Dupont Hotel Dupont
Guesthouse Inn And Suites Dupont
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