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Extended Stay America - Seattle - Bothell - West

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Extended Stay America - Seattle - Bothell - West
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98 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Billings, Montana
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed August 25, 2016

Big rooms, property is in a nice area. Bed was fairly comfortable. Susan at the front desk is a gem! Goes out of her way to make sure you have what you need, and is a pleasure to visit with. The grab and go breakfast is nice. Yes it's just oatmeal/granola bars but it's nice that they provide it.

Helpful?
Thank Rosita W
Los Angeles, California
Level Contributor
62 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 25, 2016

This location was fantastic! We had a non-smoking room and it was clean and had all the amenities we were looking for. The only issue was that we had to make our own ice cubes with the trays in the fridge instead of getting it from a machine. The front desk staff were so nice and really helpful. I stayed... More 

Helpful?
Thank Jessica B
Manager_11525, Manager at Extended Stay America - Seattle - Bothell - West, responded to this review

Thank you so much for sharing your experience with us. I'm so pleased to hear that our location met your needs and that your enjoyed your stay with us. I am proud of our team for ensuring that you were comfortable and for taking care of any requests you may have had. However, we apologize that we did not have... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 2, 2016

So my wife, my daughter and I are remodeling our home and were in need of staying somewhere a couple of months. I needed to check in a bit early because I had a bunch of frozen food I didn't want thawing out from the hot weather and Nicolette totally hooked up with fridge while the maids finished cleaning our... More 

Helpful?
1 Thank Big R R
Manager_11525, Manager at Extended Stay America - Seattle - Bothell - West, responded to this review

Thank you for taking the time to write a review of our hotel. I am so glad to hear that you were pleased by the great service that was provided by our staff. We strive to provide every guest with a "home away from home" experience, and I'm thrilled that we met that goal with your stay. Thank you for... More 

1 review
5 of 5 stars Reviewed June 24, 2016 via mobile

Fenomenal front desk staff. Susan is the sweetest and most attentive lady I've ever met in hotel industry. Very cleaning facilities. Immediately informed when my expected packages arrived. And once again, I felt like VIP at Extended Stay ;)

Helpful?
Thank angietorres888
Manager_11525, Manager at Extended Stay America - Seattle - Bothell - West, responded to this review

Thank you for posting a review of our hotel. I am pleased to hear that you were so satisfied with the service you received during your visit. As well, I'm glad that you enjoyed our clean hotel. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope to see... More 

Spokane, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 20, 2016

Don't book with ESA if you need a guaranteed room. I booked directly with their reservation desk. I received multiple confirmations up to and including the day before my arrival. Two hours before I was to check in they called and said they had overbooked and had no room for me. I was there with multiple other people in our... More 

Helpful?
1 Thank 425trish
Santa Ana, California
Level Contributor
101 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 23, 2016 via mobile

We stayed at Extended StayAmerica at the Northgate facility for three weeks. It is off of the main street so it is quiet. It is clean and the staff was helpful and friendly. Basic shopping and restaurants are within walking distance The services are limited but dishes and utensils are provided free upon request. There's a very limited coffee and... More 

Helpful?
Thank GardenerB
Level Contributor
3 reviews
5 of 5 stars Reviewed May 17, 2016

The staff were friendly, the rooms were clean (we checked everything over carefully in #425 before settling in). Nice microwave, range, refrigerator and freezer, and sink. The room was quiet. The only time you could hear anyone else is if they were in the hall. The elevator was always available. Luggage cart was always available. Handicapped parking spots were always... More 

Helpful?
Thank Linda I
Manager_11525, General Manager at Extended Stay America - Seattle - Bothell - West, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful comments about our hotel. I am glad to read that you were pleased with our Wi-Fi services as well as our grab-and-go breakfast! I truly appreciate your kind comments regarding our friendly customer service. The staff and I would like to thank you... More 

Vancouver Island, Canada
Level Contributor
238 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed May 7, 2016

A little hard to find, tucked in behind the strip mall, but ample secure parking, rooms are quiet on the side facing the woods, a little noisy on the street side. Everything is provided if you ask for it, but otherwise the room doesn't even have water glasses. The advertised breakfast is coffee and muffins retrieved from the lobby and... More 

Helpful?
Thank Brett C
Manager_11525, General Manager at Extended Stay America - Seattle - Bothell - West, responded to this review

Thank you so much for sharing your experience with us. Please accept our apologies that our amenities were not to your expectations. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals and I will be sure to share your comments regarding our grab-and-go breakfast with our corporate office. Still, I am... More 

Tonasket WA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 3, 2016

I have stayed at MANY Extended stays across the state of Washington AND Oregon. I travel quite often to I get to stay in many hotels. This Extended Stay is the Friendliest, The Cleanest, and Quietest I have ever stayed at. Karen is very courteous and professional. Personally I think THIS Location should Train and be the model for ALL... More 

Helpful?
Thank GinaTonasketWA
Manager_11525, General Manager at Extended Stay America - Seattle - Bothell - West, responded to this review

It is so rewarding to read that you had a great stay with us. Thank you for your comments. We are so thrilled to hear that we provided you with excellent service as well as a clean, comfortable and quiet place to stay while traveling. The staff and I would like to thank you for posting your review. We look... More 

1 review
2 of 5 stars Reviewed December 26, 2015 via mobile

I don't understand how this hotel is getting good reviews, especially about clean rooms!! I have worked in hotels (housekeeping) since I was 15 years old, I am now 26, and my most recent job was at Salish Lodge and Spa in Snoqualmie. This was the most disgusting hotel room I've seen in a very long time. We had a... More 

Helpful?
Thank Katurah L
Manager_11525, General Manager at Extended Stay America - Seattle - Bothell - West, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about our front desk staff; however, we sincerely apologize that your room was not cleaned thoroughly. As this hotel’s manager, I can assure you that I have inspected all our guest rooms and retrained our housekeeping staff to ensure... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking

Additional Information about Extended Stay America - Seattle - Bothell - West

Address: 923 228th St SE, Bothell, WA 98021-9318
Location: United States > Washington > Bothell
Price Range: $81 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Seattle - Bothell - West 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Extended Stay Bothell
Bothell Extended Stay
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