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Extended Stay America - Seattle - Bellevue - Factoria

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Extended Stay America - Seattle - Bellevue - Factoria
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125 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Aurora, Colorado
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for two nights. When we arrived, the check-in process took 45 minutes because the young lady behind the counter hadn't been properly trained and the management did not jump in to help. Once we got to our room, we tried to call the main desk to get kitchen dishes (they don't stock anything... Not even a spoon!) and... More 

Helpful?
Thank dmazingo
Fortuna
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The good...Easy access on and off freeway to Seattle. Close to shopping and restaurants. Walkable but beware it's all a steep downhill and uphill. Price point actually somewhat reasonable for Seattle area. The bad...Small room with kitchen facilities. Cleanliness questionable. Carpet dirty. Microwave dirty. Must ask at front desk for all kitchen items: plates cups, utensils, towels. There was only... More 

Helpful?
Thank Larelajam
San Diego, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked this hotel due to its excellent location ( 6 miles from Seattle). I`m giving it 2 stars only as the staff was always very kind. This said it was not a great experience at all : Upon arrival we were promptly checked in and went to our room ( room 180) . The smell of the room was... More 

Helpful?
1 Thank Richard S
1 review
1 of 5 stars Reviewed July 1, 2016

Reservation complete with with the discount coupon and it stated on the confirmation. However the final charge did not mention it. Full price applied. I have to pay an extra $200 comparing with my budget. Business trip (only sleep - actual stay in the hotel from 10:00 pm to 6:00 am).

Helpful?
Thank hung t
Seattle, Washington
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 27, 2016

Close to T-Mobile, located at the heart of factoria, very suitable for short business trips and being close to highways it helps travelers to have a short nap and continue their trip. Having all the facilities, its suitable for extended stay with cooking and other facilities too.

Helpful?
Thank Rajendran H
Manager_11525, Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

We are glad to be able to have accommodated you during your short business trip. It's pleases me that you enjoyed our convenient location and extra amenities. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More 

1 review
1 of 5 stars Reviewed June 12, 2016 via mobile

I would never go back here or recommend to a friend. Simply gross. Sticky floors, rude staff, very uncomfortable bed, no shampoo or conditioner. And 180 a night. Rip off. I've stayed in far better motels for much less. Noisy air conditioner too.

Helpful?
Thank Brandon K
Riverview, Florida
1 review
1 of 5 stars Reviewed June 2, 2016 via mobile

I got this hotel because I needed to stay for 9 days and the rates in the area were a bit high. Even so, this hotel was quoted at $100 per night, which is still high for this type of hotel. When I checked in, I got a room that had a very bad smell. It smelled heavily of Indian... More 

Helpful?
Thank gcardona77
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 4, 2016

This was discounted by priceline and I nearly to the dollar spent as much on this disappointing experience. The dog fee was a surprise but ended up being even MORE than advertised. The local calls I was billed for in lobby when leaving. I had to bring dishes to my room which was kind of dangerous. Really no dishes in... More 

Helpful?
1 Thank Julie L
Manager_11525, General Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

Thank you for providing us with details about your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed to meet your expectations. As this hotel’s manager, I can assure you that I have retrained our front desk staff on our check-in procedures and will make sure we are... More 

Oklahoma City
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 11, 2015

The outside is well maintained for an older hotel. On entering my room it was clean and presentable. I don't really have too much to say other than they need to remove all of the caulking around the bathtub, kill the mold and re caulk. The bathroom drain is very slow draining also. The biggest problem is they need to... More 

Helpful?
1 Thank k2rhere
Manager_11525, General Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies for the housekeeping issues you experienced. As this hotel’s manager, I can assure you that I have shared your comments with our staff and used them as a training tool to ensure your experience is not repeated. I am grateful for the feedback... More 

Delhi
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 23, 2015 via mobile

I stayed in extended stay Factoria last year when i visited bellevue for my business trip. I have paid around $100 per night, and facilities were really poor. There was big room with small kitchen... but kitchen was in so bad condition i have never used it. Very dirty toaster and dirty coffee machine. Hot plate was not working at... More 

Helpful?
1 Thank Amit V
Manager_11525, General Manager at Extended Stay America - Seattle - Bellevue - Factoria, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals as well as reviewing our room inspection procedures. Thanks to your feedback,... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Extended Stay America - Seattle - Bellevue - Factoria

Address: 3700 132nd Ave SE, Bellevue, WA 98006-7300
Location: United States > Washington > Bellevue
Price Range: $102 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Seattle - Bellevue - Factoria 2.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Homestead Guest Studios - Bellevue Factoria Hotel Bellevue
Extended Stay America Bellevue
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