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Extended Stay America - Seattle - Redmond

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About
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Free High Speed Internet (WiFi)
Self-Serve Laundry
Business Center with Internet Access
Laundry Service
Non-Smoking Hotel
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Room features
Non-Smoking Rooms
Microwave
Air Conditioning
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Location
Full view
Getting there
Lake Union Sea Plane Base10 mi
Seattle-Tacoma Intl Airport15 mi
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Reviews & more
182Reviews
68Photos
1Q+A
39Room tips
Traveler rating
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This Extended Stay is trying really hard to be a good low-end hotel, but it's just not pulling its weight yet.

After check-in, I discovered there was glass and wood shards under the bed, made a request for kitchen items (per the sign saying to call) and never did receive get the
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Response from 00esa, Manager at Extended Stay America - Seattle - Redmond
Responded 5 weeks ago
Thank you for reviewing your stay. We're deeply sorry that our staff was not as responsive as they should have been in working to address your specific concerns and for the issues you experienced in your room. Your comments have been shared with the appropriate team so that no future guests encounter a similar issue. We hope you will give us the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
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We have stayed at Extended Stay America-Redmond a dozen times or more because it is the closest hotel to family in Bellevue. When we left after our last stay in October, I realized that I had left my contoured memory foam pillow in our room. I called immediately and spoke to th
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Response from 00esa, Manager at Extended Stay America - Seattle - Redmond
Responded Oct 16, 2018
Thank you for being our guest and for taking the time to leave feedback. We apologize for the unfortunate incident of you losing your personal item. Please be assured that we are investigating this issue. Any property left behind in the room is always brought down to the reception area when rooms are serviced, and we hold it for 60 days. Our staff is well-trained in these procedures and reliable to follow through. Please contact our general manager directly if you would like to discuss this matter in more detail. Thank you for being our guest, and we hope you will consider staying with us again. Hotel Management
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Couldn't get into one of my usual haunts (Sheraton, Marriott, Hilton, Hyatt, Westin) and out of desperation settled for the Extended Stay America for a trip to Microsoft. I must say, I was mildly surprised by the quality of the room, bed and the cleanliness. Hotel staff were ve
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Response from 00esa, Manager at Extended Stay America - Seattle - Redmond
Responded Oct 5, 2018
Thank you for being our guest. We are glad to know you were impressed with our associates and that you also enjoyed your well-maintained room. Thanks again for your kind comments. We look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
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Stayed their twice in Sept., Grounds neat and tidy, very quiet location, staff good, , recommend and will surely stay there next time I am in the area.. downfall no in room coffee but available at desk
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Response from 00esa, Manager at Extended Stay America - Seattle - Redmond
Responded Oct 2, 2018
Ken, thank you for being our guest at Extended Stay America once again and for recommending us to the fellow travelers. We are glad to know you enjoyed our well-kept property and were impressed with our courteous associates. It was a pleasure to have you here, and we look forward to your return visit. Sincerely, Hotel Management
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+4
Housekeeping and hygiene were one of the worst I have ever experienced. The pillows reeked of body odor. Upon inspection, I could see rings and rings of sweat from previous guests. Walking through the room I found that someone used the restroom and didn't flush. Hand towels smell
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Response from 00esa, Manager at Extended Stay America - Seattle - Redmond
Responded Sep 12, 2018
Please accept our sincere apologies for the cleanliness issue you encountered in your room. Our housekeeping staff takes pride in what they do daily and we also have processes in place to double check each room prior to occupancy by the next guest. We fell short in our processes and are reviewing them so that this does not happen again. Also, your feedback will help us to improve our service moving forward. Once more, we do apologize and hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
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All photosTravelerRoom & SuiteDining Pool & BeachFamily and Play Areas
Dirty floors
Refrigerator dents
Dirty microwave with hair in it
Clean but stained hand towls
Third of three pillows
Previous
1234569
Hello, is there a hairdryer provided in the room ?
Yes, on the wall in the bathroom
1 vote
"Choose a room not in this hotel"
"2nd floor is a MUST."
"Book Ground Floor, ,"
"Make sure the fridge works before putting food in. Follow all of the steps for the WIFI and be sure ur to the "You are Connected""
"Try to be away from the stairwells for noise control"
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1234568
PRICE RANGE
$85 - $139 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homestead village - redmond hotel bellevueextended stay america bellevue
FORMERLY KNOWN AS
Homestead Village - Redmond
LOCATION
United StatesWashingtonBellevue
NUMBER OF ROOMS
162
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