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The Marshall Suites

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Traveler (19)
Room & Suite (9)
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Overview
  • Excellent63%
  • Very good28%
  • Average6%
  • Poor2%
  • Terrible1%
Travelers talk about
“rite aid”(9 reviews)
“seattle ferry”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness center
Kitchenette
2 Star Hotel
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (492)
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489 results
Traveler rating
295
140
34
12
8
Traveler type
Time of year
LanguageEnglish
295
140
34
12
8
Show reviews that mention
All reviewsrite aidgas station next doorseattle ferrybainbridge island suitessecure parkingbest western hoteldrug storewafflescovered parkingsmall kitchenetteconvenient locationsitting roomplace to staynice breakfastshort drivea wonderful staytwo queen beds
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1 - 5 of 489 reviews
Reviewed today

I had the pleasure of staying at the newly remodeled Marshall Suites Hotel on lovely Bainbridge Island a couple weeks ago. I was welcomed by a friendly young woman, Katie, at the front desk, who brought me cold apple juice and a bottle of water...More

Thank Peter R
Reviewed 2 days ago

The hotel is conveniently located on the Island and close to restaurant, shops, and services. The ferry ride is very scenic and relaxing and only 35 minutes. The hotel has just been converted from a BestWestern Plus Hotel to the Marshall Suites Bainbridge Island. The...More

Thank A C
Response from Tom H, General Manager at The Marshall SuitesResponded today

Good Morning AC, Thank you for submitting a survey on TripAdvisor. We value your feedback in our ongoing effort to provide our guests with a positive and comfortable stay. I am pleased to hear you had an enjoyable stay and liked your room and our...More

Reviewed 4 weeks ago

The owners switched this ordinary but OK hotel as of May 2018 from a Best Western to "Marshall Suites". They claim they remodeled and therefore can get away with raising the prices significantly. We've stayed over 30 nights in the past year and just finished...More

Thank Kate F
Response from Tom H, General Manager at The Marshall SuitesResponded 4 weeks ago

Dear Kate, I want to Thank you for completing your survey on TripAdvisor about your stay at our hotel. We value your feedback in our ongoing effort to provide you with a positive and comfortable experience during your stay. I truly want to apologize to...More

Reviewed May 11, 2018 via mobile

A group of 10 of us reserved a block of rooms a number of months ago. I reserved a suite with two queen beds at our group rate. When we arrived we were quoted a higher price and told we had to pay that, then...More

Thank Karen C
Response from Tom H, General Manager at The Marshall SuitesResponded May 15, 2018

Dear Karen, I want to Thank you for submitting the survey to TripAdvisor. We value your feedback in our ongoing effort to provide you with a comfortable and positive stay while you are at our hotel. I do want to apologize to you for the...More

Reviewed May 5, 2018

We stayed here 2 nights to attend my mother's memorial service.Even though this hotel was switching from Best Western to Marshall Suites, we experienced the seamless hospitality and quality we have enjoyed with Best Western. It is conveniently located off the highway with access across...More

Review collected in partnership with Best Western
Thank Debra R
Response from Tom H, General Manager at The Marshall SuitesResponded May 15, 2018

Dear Debra, We want to Thank you for completing your survey on Tripadvisor. We value your feedback in our ongoing effort to provide our guests with a comfortable and positive experience. I am happy to hear that your stay during our transition was seamless and...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Center with Internet Access
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Tennis Court
Details
Price range
$221 - $407 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
$221 - $407 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveler (19)
Room & Suite (9)
Questions & Answers
Ask a question
STLbornandraised
October 4, 2017|
AnswerShow all 2 answers
Response from Tom H | Property representative |
Yes we do have 1 washer and 1 dryer at our hotel
0
Votes
STLbornandraised
July 1, 2017|
Answer
Response from Coleen F | Property representative |
Hello Kathy, there is a picnic area and woods around the back of the hotel where you may walk your pet. The hotel also has plastic bags available for pick up at the Front Desk. Bainbridge Island is very walkable, so you... More
1
Vote
Room Tips
"Rooms toward the back are quiet and the view is wooded."
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"I like the interior corridor rooms facing the courtyard."
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"Try to request a room away from the gas station and a window...."
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"Do not book room 216"
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