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BEST WESTERN Potomac Mills

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BEST WESTERN Potomac Mills
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457 Reviews from our TripAdvisor Community

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Showing 441: English reviews
Harrisonburg, Virginia
Reviewed February 5, 2015 via mobile

We were very happy with the hotel room it was clean and comfortable. The best part of the stay was Mylon McPherson who was absolutely amazing how he was so hospitable professional and made us feel like vip's. He was there to check us in late on Christmas day and really was what made staying there such a great experience....

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1Thank jsfIII
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear jsfIII, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I am thrilled to see you recognized in Mylon the same great customer service skills as we do. We hope to see you on a return visit soon. At your service!!

Carrying Place, Canada
Reviewed January 30, 2015

Upon arrival at Reception desk, Mylon clearly explained and assisted us in or requirements and offered advice on travel routes and restaurants. Very clean and organized lobby and pool area. Room was well prepared and personal extras by the staff such as towel animals and complimentary chocolates proves their commitment to their customers. Overall a 5 out of 5.

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Helpful?
Thank Shirley B
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Shirley B, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I am thrilled to hear you see in Mylon the same great customer service skills as we do. It is associates such Mylon who epitomized our efforts to lead the industry in customer. At your service!!

Reviewed January 26, 2015 via mobile

The room and common areas were very clean. The hotel is close to shopping and restaurants. Their complementary breakfast has always been good. The hotel staff are quick to service any problems with the room. My wife and I stay there often.

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1Thank Lawrence F
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Lawrence F, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. It is always a pleasure to welcome a friend back to our hotel. We appreciate your continued support. At your service!!

Abingdon, United States
Reviewed January 22, 2015

This was my second stay at this particular hotel, I could not remember much about my first stay, except for the fact that I had difficulty opening up my room door, as I did with this stay. Other than that, this hotel grants you fairly basic amenities. The room is spacious, and comfortable, the breakfast is standard and filling. But...

Review collected in partnership with Best Western
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Thank Gerard N
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Gerard N, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I regret that your experience was not in keeping with our commitment to lead the industry in customer care. We will use the information as a training opportunity to get better. At your service!!

Bridgehampton
Reviewed January 21, 2015

Driving from NY to FL, we needed a place for an overnight having driven for 8 hours and just passed the Washington Beltway, we found the Best Western on the internet. It was conveniently close to route 95 and had a large, well-lit parking lot that could accommodate our car and trailer combination. There is no restaurant on the premises,...

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1Thank CDWBridgehampton
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear CDWbridgehampton, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your patronage and your vote of confidence. At your service!!

Keswick, Virginia
Reviewed January 5, 2015

Pros: Clean and convenient, "Clean" tv remote that can be sanitized without breaking, Mini bedspread covers end of end making it easy to unload suitcase without getting bed dirty and easy to launder. Cons: While it might be convenient for school groups, I didn't like having only sink in entry area. Buttons on back wall of elevator allow access to...

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2Thank Peter R
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Peter R, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We very much appreciate your recognition of our efforts to lead the industry in customer care. At your service!!

Candiac, Canada
Reviewed January 5, 2015

For the price paid, this is a perfect little spot. Close to restaurants. Staff was friendly, mind you, we dealt with only one...Late arrival and early departure....so, limited time at hotel. But as far as an overnighter goes, this place has it all, price, product, location and service. Don't hesitate.

Review collected in partnership with Best Western
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Thank Josee P
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Josee P, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your patronage and hope to see you soon on a return visit. At your service!!

Southern, NJ, United States
Reviewed January 3, 2015

Overall this hotel was very clean and comfortable. I would have liked a larger bathroom with sink located in it, but didn't ask about that. All other requests were fulfilled. Microwave & refrigerator were in room. Free breakfast available & price for stay was reasonable. As requested, room was near elevator.

Review collected in partnership with Best Western
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Thank Sylvia K
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Silvia K, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your patronage. At your service!!

Yorktown, United States
Reviewed January 2, 2015

I have stayed frequently enough the front desk knows me on sight. I know they have a great deal of traffic in and out, but that makes your visit more like home. The breakfast is excellent, they go out of the way to provide something for every pallet.

Review collected in partnership with Best Western
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Thank Lisa L
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Lisa L, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. Thank you for your vote of confidence as we strive to lead the industry in customer care. At your service!!

Yonkers, New York
Reviewed January 1, 2015

I have stayed at other Best Westerns in the past and this one was a bit substandard. The Bed was comfortable but the bedding was thin and not very well made. It was clean. The HVAC unit was noisy when turned on any speed. The toiletries were skimpy and there was no body wash in the dispenser in the shower...

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Thank RETHOT20
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Rethot20, Thank you for taking the time to comment on your experience at the Best Western Potomac Mills. We appreciate feedback as we strive to lead the industry in customer care. At your service!!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We have been trying to update our exterior shot. Here is the picture again. How long will take to see the new shot? ... more   less 

Additional Information about BEST WESTERN Potomac Mills

Address: 14619 Potomac Mills Rd, Woodbridge, VA 22192-6809
Location: United States > Virginia > Prince William County > Woodbridge
Price Range: $109 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Potomac Mills 2.5*
Number of rooms: 172
Reservation Options:
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Also Known As:
Best Western Potomac Mills Hotel Woodbridge
Best Western Woodbridge
Best Western Hotel Woodbridge
Woodbridge Best Western
Hotel Style:
#2 Business Hotel in Woodbridge
#3 Family Hotel in Woodbridge
#3 Romantic Hotel in Woodbridge
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Potomac Mills staff and other travelers.
4 questions
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Dolgeville, New York
Dolgeville, New York
over a year ago
Dolgeville, New York
over a year ago

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Questions? Get answers from BEST WESTERN Potomac Mills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“9 th floor king bed with a frig....nice”
 of 5 bubbles janicet501, 1 week ago | Read review
“Get a suite. Adjoining rooms with one converted to a sitting/dining area. Economical and comfortable. 3 windows.”
 of 5 bubbles 434edg, Jan 9, 2017 | Read review
“No noise issues even though in dense, commercial area”
 of 5 bubbles MaryjanePennsylvania, Dec 28, 2016 | Read review
“Rooms near the elevator are convenient for elderly.”
 of 5 bubbles dcnop, Nov 19, 2016 | Read review
“I enjoyed the ninth floor. Very quiet.”
 of 5 bubbles robertjO2572MG, Nov 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question