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BEST WESTERN Potomac Mills

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BEST WESTERN Potomac Mills
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439 Reviews from our TripAdvisor Community

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Showing 423: English reviews
Wayne, New Jersey
Reviewed November 3, 2014

We are an elderly couple who travels to FL for the winter. Best Western Potomac Mills will always be our first stop enroute to our FL home in Port Charlotte, FL and our last stop when we return to our home in Wayne, NJ. The rooms and service are great and the location could be better. Top it off with...

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Helpful?
Thank William K
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear William K, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your feed back and patronage as we strived to lead the industry in customer care. At your service!!

Reviewed November 2, 2014

Nice and clean however I was charged $400 extra and when I asked why, I was told it was a smoking fee. Mind you I do not smoke and the only things that were lit in the room were candles. When I asked for proof I was told there was none but the housekeeper smelled cigarettes.Can you imagine! Anyone can...

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1Thank Rania B
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Rania B, I am not showing you were ever a guest at this hotel. Be that as it may we are a 100 percent none smoking hotel. The party that stayed in the room has so far given 6 version of why the room smell like smoke. Upon check in it is clearly stated on the res. card that...

Moneta, Virginia
Reviewed October 31, 2014

I can't say enough of what a great experience this was, the room was clean and very comfortable, the pillows were awesome and I would like to find out where I can get me one. The breakfast exceeded my expectations and was fully stocked with delicious food, I have stayed at more expensive hotels and did not get the royal...

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Helpful?
Thank victoria a
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Victoria, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We fully agree with you that the value offering is second to none in the Woodbridge area and beyond. We appreciate your patronage and hope to see you on a return visit. At your service!!

Raleigh, North Carolina
Reviewed October 18, 2014

Very nice stay. Clean room, which they upgraded to a large suite without even asking. Rooms are not upgraded with granite countertops and fancy deco, but they are clean and the bed was quite comfortable. Breakfast was spectacular with a lot of choices and plenty of space for seating. Staff was very friendly and helpful. Gym is small but has...

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Helpful?
Thank Heather M
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Heather M, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We know you choices we appreciate you choosing us, Again thank you for your patronage. At your service!!

Fairbanks, United States
Reviewed October 16, 2014

Overall great experience, staff super friendly and courteous and hotel was very clean and very well kept. Great location! 200 characters is a stupid rule when you have only nice things to say. We didn't experience any problems, everything was great overall!

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Helpful?
Thank Sherida B
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Sherida B, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. Thank you for your business and thank you for validating our efforts to lead the industry in customer care. At your service!!

Orlando, Florida, United States
Reviewed October 7, 2014

On a long road trip from Florida to Maine, and back, we came to rest at this hotel. I am so very glad we did. The place was tastefully decorated and immaculate. The Housekeeping Manager, Arlene Rubiera, stays alert to the needs of the patrons. The "free" breakfast was not a mere coffee, juice and muffin. It was a large...

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Helpful?
Thank Ruth S
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Ruth S. Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. Thank you for your vote of confidence as we strive to lead the industry in customer care. At your service!!

hounslow, United Kingdom
Reviewed October 2, 2014

always a great welcome Great breakfast to start you off Great rooms Great Location for resturants and other places to see only 40 mins from the Manassas civil war site. and also local to Washington get the train in or local bus route

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Thank Robert D
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Robert D, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your patronage and hope to see you on a return visit soon! At your service!!

Markham, Canada
Reviewed October 2, 2014

This is a nice stopover off I95 in Woodbridge VA, it is a clean spacious hotel with ample and safe parking and Includes a full breakfast. The room was very clean and spacious, bed was comfortable. Included fridge, microwave, TV, free internet. There is a little road noise during the night but overall a good experience. Would recommend this hotel...

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Thank Veets63
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Veets63, Thank you for your comments and thank you for your patronage. We look forward to seeing again soon! At your service!!

Greensburg, Pennsylvania
Reviewed September 30, 2014

We recently stayed here while visiting family in the area. The entire staff (Particularly Melanie) was very pleasant and helpful. Unfortunately, I had a problem with a voucher for a free night's stay and made a general nuisance of myself over the issue. Melanie was MOST helpful and courteous in resolving the issue to my complete surprise and satisfaction. We...

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Helpful?
Thank doubled1218
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Doubled1218, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I am thrilled to hear Melanie delivered industry leading customer care to you during your visit. It is most gratifying for me to know you see in Melanie the same great qualities as we did. At your service!!

Rancho Santa Margarita, California
Reviewed September 29, 2014

I really loved this place! The people were kind and helpful, My room was clean and very large! It was like a home away from home. I recommend this Hotel to anyone! It is very close to Quantico Marine Base. Convenient to I 95 and close to DC for quick airport access.

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Thank Nrichino
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Nrichino, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I am pleased to hear the team is collectively living the culture of industry leading customer care. At your service!!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We have been trying to update our exterior shot. Here is the picture again. How long will take to see the new shot? ... more   less 

Additional Information about BEST WESTERN Potomac Mills

Address: 14619 Potomac Mills Rd, Woodbridge, VA 22192-6809
Location: United States > Virginia > Prince William County > Woodbridge
Price Range: $78 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Potomac Mills 2.5*
Number of rooms: 172
Reservation Options:
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Also Known As:
Best Western Potomac Mills Hotel Woodbridge
Best Western Woodbridge
Best Western Hotel Woodbridge
Woodbridge Best Western
Hotel Style:
#2 Business Hotel in Woodbridge
#3 Family Hotel in Woodbridge
#3 Romantic Hotel in Woodbridge
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Potomac Mills staff and other travelers.
4 questions
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Dolgeville, New York
Dolgeville, New York
over a year ago
Dolgeville, New York
over a year ago

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Questions? Get answers from BEST WESTERN Potomac Mills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms near the elevator are convenient for elderly.”
 of 5 bubbles dcnop, 2 weeks ago | Read review
“I enjoyed the ninth floor. Very quiet.”
 of 5 bubbles robertjO2572MG, 3 weeks ago | Read review
“Find another hotel”
 of 5 bubbles ricd617, Nov 3, 2016 | Read review
“If here are busloads of visitors staying there at the time you plan to stay, check with the the front desk which floors might be quieter.”
 of 5 bubbles 672matt20, Aug 29, 2016 | Read review
“we were on a budget so we booked double beds for 2 adults and 3 children”
 of 5 bubbles densonbrahma, Aug 16, 2016 | Read review
5 of 5
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