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BEST WESTERN Potomac Mills

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BEST WESTERN Potomac Mills
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467 Reviews from our TripAdvisor Community

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Showing 451: English reviews
Goode, VA
Reviewed November 23, 2015

The purpose of our stay was to visit with family in the area. We very much enjoyed our accommodations at Best Western Potomac Mills, Woodbridge, VA. When we return for a family visit we will definitely stay at this same hotel. The location is very convenient for our purposes and the hotel is very nice, clean and comfortable. Service is...

Review collected in partnership with Best Western
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Thank 722LLOYD_P722
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear 722LLOYD_P722, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your business. At your service!!

Carrboro, United States
Reviewed November 22, 2015

Booked for 4 days. At 12:20 am on Monday the door was opened. I was scared and startled. A man said he was security checking empty rooms. This despite the Do Not Disturb on the door. I reported it to Nadia at that desk and was told it was a mistake but it was really a security person. Needless to...

Review collected in partnership with Best Western
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1Thank Carol J
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Carol J, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I regret in this instance we did not live up to our commitment to lead the industry in customer care. We will strive to get better. Have a nice day!! At your service!!

New London, United States
Reviewed November 18, 2015

We have stayed at this Best Western hotel 5 of the 6 years we have come to Woodbridge for the DC Victory Campaign held at the Hylton Memorial Chapel by Kenneth and Gloria Copeland. We have never been disappointed. The staff is professional and diligent. The rooms are clean and comfortable. The location is excellent with easy access to Potomac...

Review collected in partnership with Best Western
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Helpful?
Thank Bradley W
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Bradley W, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your loyalty to our hotel and thank you continuing to entrust us with your care. At your service!!

Montgomery Village, United States
Reviewed November 16, 2015

It was one of the closest places to our conference. The breakfast was decent. The Wi-Fi was terrible. There was plenty of restaurants near the hotel. It was in a very business like part of Woodbridge, Virginia.

Review collected in partnership with Best Western
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Thank John W
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear John W, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I am sorry the WIFI did not perform as it should. We will have our vendor take a look at the system. We appreciate your feedback as we strived to lead the industry in customer care. At your service!!

Niantic, United States
Reviewed October 26, 2015

The staff that greeted us upon our arrival was super efficient and professional. The breakfast selections were vast and the space was lovely. We were upgraded to a nicer room at no additional charge. We have family that lives nearby and we will definitely stay here again!

Review collected in partnership with Best Western
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Thank Debra N
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Debra N, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate you noticing our efforts to lead the industry in customer care. At your service!!

Alton
Reviewed October 25, 2015 via mobile

No complaints. Room was clean and updated. Bathroom small but included everything you need. including lots of towels. Breakfast was a spread of options, hot and cold. All kinds of restaurants very near by, well lit parking areas. No smoking facility. No pets. Front desk wasn't very welcoming.

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Helpful?
Thank Stewart K
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Stewart K, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. Thank you for entrusting us with your care. At your service!!

Central Florida, Florida
Reviewed October 25, 2015

it was clean, staff was very professional, great value for the price, breakfast was better than most, only knock was not having brewed decaf coffee at breakfast, only sanka ( didn't even think they were still making sanka )

Review collected in partnership with Best Western
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Thank James T
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear James T, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We are thrilled to hear our efforts to lead the industry in customer care is taking roots. At your service!!

A TripAdvisor Member
1 review
Reviewed October 23, 2015 via mobile

Stayed from October 19th - 22nd 2015 with a school group with approximately 180 kids and adults. The room my son and I stayed in appeared to be clean and the beds and pillows were very comfortable. Our first morning may have been a little overwhelming for the breakfast staff as our whole group tried to eat at the same...

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Thank A TripAdvisor Member
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Tipadvisor member, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. What work best is for groups to stagger their breakfast time by 15 minutes. Group leaders who understand that concept tend to have a better breakfast experience. If the facility holds 130PP and suddenly you have 180 people, that...

Woodbridge, United States
Reviewed October 18, 2015

The exterior is beautiful well maintained and very clean. The check in process was very fast with friendly staff. The room was clean could do with some updating but other than that it was clean and did not smell all closed up as I have experience with other brands. The room was well stocked. They provide a good breakfast with...

Review collected in partnership with Best Western
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Helpful?
Thank Michelle T
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Michelle T, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your business. At your service!!

Franklin, North Carolina
Reviewed October 14, 2015

The front desk girl was very nice. I checked in Saturday morning 10/10/2015. My stay was wonderful. I enjoyed it to the fullest. My children enjoyed the breakfast. They had jelly donuts (which is unheard of), bagels, toast, croissants, oatmeal, waffles, etc. We stayed on the 6th floor and the view was awesome. The decor was very nice too. I...

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Thank Wendy A
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Dear Wendy A, Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We appreciate your business and vote of confidence. At your service!!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We have been trying to update our exterior shot. Here is the picture again. How long will take to see the new shot? ... more   less 

Additional Information about BEST WESTERN Potomac Mills

Address: 14619 Potomac Mills Rd, Woodbridge, VA 22192-6809
Location: United States > Virginia > Prince William County > Woodbridge
Price Range: $106 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Potomac Mills 2.5*
Number of rooms: 172
Reservation Options:
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Also Known As:
Best Western Potomac Mills Hotel Woodbridge
Best Western Woodbridge
Best Western Hotel Woodbridge
Woodbridge Best Western
Hotel Style:
#2 Business Hotel in Woodbridge
#3 Family Hotel in Woodbridge
#3 Romantic Hotel in Woodbridge
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Potomac Mills staff and other travelers.
4 questions
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Dolgeville, New York
Dolgeville, New York
over a year ago
Dolgeville, New York
over a year ago

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Questions? Get answers from BEST WESTERN Potomac Mills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“9 th floor king bed with a frig....nice”
janicet501, 5 weeks ago | Read review
“Get a suite. Adjoining rooms with one converted to a sitting/dining area. Economical and comfortable. 3 windows.”
434edg, Jan 9, 2017 | Read review
“No noise issues even though in dense, commercial area”
MaryjanePennsylvania, Dec 28, 2016 | Read review
“Rooms near the elevator are convenient for elderly.”
dcnop, Nov 19, 2016 | Read review
“I enjoyed the ninth floor. Very quiet.”
robertjO2572MG, Nov 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question