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BEST WESTERN Potomac Mills

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BEST WESTERN Potomac Mills
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418 Reviews from our TripAdvisor Community

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Showing 403: English reviews
WAGRAM NC, United States
5 of 5 stars Reviewed 2 days ago NEW

MY DAUGHTER AND I HAD A WONDERFUL TIME ON OUR STAY ,WALKED ACROSS STREET CAUGHT BUS TO TRAIN for daytrip went to WASHINGTON DC,you can also visit NY,NJ very easy don't wait to long to ENJOY LIFE GOD BLESS,very close to huge malls ,shopping,dinning what ever you need is close by.

Review collected in partnership with Best Western

Helpful?
Thank Bertha J
Cleveland, Ohio
Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago

the room the food the staff was all great!!!!the complimentary breakfast was ample daily. the staff was very friendly. Our room was very comfortable, a little small for all four of us but comfy. Id definitely stay here again.

Helpful?
Thank densonbrahma
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service! More 

sharon hill pa, United States
1 review
3 of 5 stars Reviewed 1 week ago

It was a very peaceful and quiet vacation that I had and your hotel staff was ok in everything that they provided for me. I would recommed this hotel to all my friends that stay in the woodbridge area

Review collected in partnership with Best Western

Helpful?
Thank Rufus S
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service! More 

Gibsonville, nc
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

No A/c on in room when we arrived, the musty smell bad. The management must know because their was a large deodorizer under the dresser. You had to either straddle the toilet or stand in the tub to close the bathroom door. Very disappointed for the price. Even after turning on the A/C the smell remained and the linens retained... More 

Review collected in partnership with Best Western

Helpful?
Thank ennr
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We regret in this instance we did not deliver on our promise to lead the industry in customer care. We will strive to get better. At your service!! More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Room and grounds are always clean and well maintained. Staff has always been courteous and helpful over the span of several visits. Plenty of parking space, a large swimming pool and free breakfast are nice perks. Five stars at a two star price.

Helpful?
Thank mgmunn
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service! More 

Midlothian, Virginia
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

On Thursday August 4th we left Richmond Virginia headed for Pennsylvania. We looked on Trip advisor for a place a few hours north of us to break up the trip. We got a $99 price for 2 queen beds. We arrived at 10pm and when I went to check in I was told there was an Extra $200 fee to... More 

Helpful?
1 Thank VirginiaKay
Winston Salem, North Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Checked in 8/3 into room 516. The room had bed bugs. My mother, a senior citizen, saw them and video tapes and photographed one of the larger ones. My husband and I put 2 in a ziplock bag but were told the desk clerk couldn't help because it was booked through a third party--hotels.com.

Helpful?
1 Thank Carmen C
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for your allegationss. We have the most stringent beg bug policy and procedures in the industry. We have many processes and procedures in place to prevent the migration of bed bugs in our hotel. Our pest management company will closely look into your allegations At your service!!. More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Great place to stay, super clean rooms, Pleasant service from the staff, close to restaurants, shopping. I would totally recommend this place to anybody. The pool area is great,they even provide clean towels in the pool area.

Helpful?
Thank Patricia E
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service! More 

Chicago,Il
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 19, 2016

Stayed there 3 nights.The reason we picked this hotel is that it was away from Washington and it's surrounding areas which are very congested and pricey. The hotel was very busy and fully booked due to a convention but they were still able to service everyone. Our room had a problem light and I called the desk and the handyman... More 

Helpful?
Thank Sam2cats
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service! More 

Level Contributor
9 reviews
3 hotel reviews
4 of 5 stars Reviewed July 3, 2016 via mobile

My family & I stayed at this hotel for 3 nights. It was nice to receive a call up to our room to make sure everything was ok. Our room was fine, beds and pillows were comfortable. Thank you for having enough plugs and USB chargers in the room! Pool was clean - enough towels and plenty of seating. Breakfast... More 

Helpful?
Thank Sharon S
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service! More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We have been trying to update our exterior shot. Here is the picture again. How long will take to see the new shot? ... more   less 

Additional Information about BEST WESTERN Potomac Mills

Address: 14619 Potomac Mills Rd, Woodbridge, VA 22192-6809
Location: United States > Virginia > Prince William County > Woodbridge
Price Range: $91 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Potomac Mills 2.5*
Number of rooms: 172
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Also Known As:
Best Western Potomac Mills Hotel Woodbridge
Best Western Woodbridge
Best Western Hotel Woodbridge
Woodbridge Best Western
Hotel Style:
#2 Business Hotel in Woodbridge
#3 Romantic Hotel in Woodbridge
#3 Family Hotel in Woodbridge
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