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Just spent the weekend at wintergreen resort for a wedding. We rented a house on the resort with a few other couples. The house was great, check in was easy and the staff was helpful in providing maps. The main resort is undergoing renovation. While...More
Thank Mallory w
Response from Director_Hospitality, Manager at Wintergreen ResortResponded 1 week ago
Hello Mallory,
Thank you for your review and feedback. It sounds like a great fun filled weekend.
Apologies you did not enjoy your one of your meals. I will follow up with the Edge team
to ensure the dish is looked at closely for consistency...More
Stayed here mid August. Given room in main building above reception, facing the slope. No lifts to get bags upstairs. No trolley to empty car. On entering room, pleased at first as the room included a separate seating area, then upstairs to two beds and...More
Thank Chris H
Response from Director_Hospitality, Manager at Wintergreen ResortResponded 2 weeks ago
Hello Chris,
I apologize the room was not up to our standards and caused inconvenience as well.
We manage many privately owned units, with a vast variety of options, amenities, and price ranges.
We do have minimum standards of cleanliness and repair as well, which...More
Came here for tennis tournament, booked 2 bedroom condo through resort, got Highlands unit 1419.
Cons - photos speak for themselves. Unit in need of a deep clean, paint, handyman to spend a day fixing the numerous things falling apart due to years of wear...More
1 Thank mariareier
Response from Director_Hospitality, Manager at Wintergreen ResortResponded August 17, 2018
Thank you for your feedback.
I apologize the condo was not up to our expectations.
We have a great deal of variety in our lodging options but our minimum standards are certainly higher than what you mentioned.
It's good to hear our team sincerely attempted...More
We had w fantastic time here! Spacious condo with an amazing forever view! Beautiful well groomed golf courses and great restaurants. Charlottesville is less than an hour away so this was a good “home base” for visiting historic sites and wineries. And the weather was...More
1 Thank Peggy D
Response from Director_Hospitality, Manager at Wintergreen ResortResponded August 17, 2018
We appreciate you sharing your time at our resort and enjoying our great location.
We hope to see you again soon!
Please let me know if I can ever assist
Best Regards,
Michael Hammes
Director of Hospitality
Memorable weekend getaway attending the Wintergreen Summer Music Festival & Academy. We stayed at The Wintergreen Mountain Inn (also confusingly called The Lodge although none of the signage uses that name). The music festival performances were held in a large pavilion tent set up on...More
1 Thank Dawn W
Response from Director_Hospitality, Manager at Wintergreen ResortResponded August 6, 2018
Hello Dawn,
It is our pleasure to hear of your recent stay with us.
It sounds like you had a great time and we certainly hope you can visit us again in the future.
Our property is unique and no two room are the same,...More
We stayed in a 1BR condo in High Ridge Court at the end of Blue Ridge Drive and it had a magnificent view. I think all of the condos along Blue Ridge Drive have views (units 1401-1955). #1955 is at the very end.
