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All reviewsfront deskcourtyard marriottmarriott brandminute drivenext morningking roomvery nice hotelstaff was friendlyoff the highwaylong driveshenandoah valleyindoor poolhot tubbed was very comfortablecoffee makerone night staycomplimentary breakfast
We arrived at 1 am at this hotel and did not receive a warm greeting, nor a fast check-in. But the room and bed were clean and comfortable ... and we were extremely road-weary.
In the morning I was disappointed when I asked where they...More
Response from jose h, General Manager at Courtyard Winchester Medical CenterResponded 3 weeks ago
We appreciate you taking the time to share your recent experience with us, as I understand from your comments we have some opportunities in our services, I sincerely apologize for any inconvenience during your stay with us. You have mention about the USA...More
We chose this location since my daughter was having a procedure at the medical center early in the morning. The last minute rate was reasonable and the check in process was very quick and easy. There were 2 women at the front desk who were...More
We have stayed here twice in two months, both times there were issues with the tv s, also no refrigerator in our room. The first stay we are had a call in and asked to have someone come get our tv to work, the women...More
I’ve stayed at this hotel in the past, as i travel this way for work and really enjoy it. This was my 3rd trip. The pool is good for the kids when they come with me and it’s always clean. This time we ate dinner...More
Response from jose h, General Manager at Courtyard Winchester Medical CenterResponded December 29, 2017
Thank you for taking the time to share with us your recent experience at our hotel, please accept my apology for inconvenience you encountered with housekeeping services and the pool as well, I'm glad to know that our front desk associates were able...More
I really want to give this a Excellent, but I can't only because my I had a couple of problems with my heat in our room. The heat...it seemed to be preset or had to keep being reset. It kept getting cold(like the air conditioner...More
We do not have an outdoor pool. I am sorry you didn't notice our indoor pool and hot tub. It is located right next to our newly renovated fitness room, on the ground level. Looking forward to seeing you... More
We do not have an outdoor pool. I am sorry you didn't notice our indoor pool and hot tub. It is located right next to our newly renovated fitness room, on the ground level. Looking forward to seeing you again the next time your in the area!
Front Office Supervisor