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Towne Place Suites

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230 Reviews from our TripAdvisor Community

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Showing 228: English reviews
North Carolina
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

After a long drive, we couldn't wait to get into our room. Front desk girl was friendly and very helpful. Got to our room and it smelt like something was burning. Called the front desk and they said it was because all the a/c vents were going through cleaning. Was told someone would come up to spray the room with... More 

Helpful?
Thank Travelingzumbamom
Neda D, Front Office Manager at Towne Place Suites, responded to this review

Dear Valued Guest, Thank you for completing our Guest Satisfaction Survey. As we pride ourselves on delivering a memorable stay, however we have fallen short on your most recent stay. Please accept our sincere apology for any inconvenience we may have caused. We hope to see you again whenever your travels bring you back to the Winchester area. More 

Easton, Pennsylvania
Level Contributor
110 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Things were generally worn out and in need of update. This summer has had us in other Marriott properties and this one is lagging. There was poorly repaired water damage to the wall around the shower. Breakfast was adequate, if unspectacular. Not inclined to return here given alternatives in the area.

Helpful?
Thank whiskey3pa
Neda D, Front Office Manager at Towne Place Suites, responded to this review

Dear Valued Guest, Thank you for completing our Guest Satisfaction Survey. We are due for renovation this Fall. Please accept my sincere apology for any inconvenience we may have caused during your most recent stay. We have shared this feedback with the appropriate Hotel team. Thank you for being a Valued Guest we hope to see you again soon, whenever... More 

Gaithersburg, Maryland
Level Contributor
9 reviews
3 of 5 stars Reviewed 1 week ago

First, the good news. Hotel employees are truly caring. The front desk efficiently checked us in and out. When my wife discovered her cell phone was missing, the housekeeping staff located the phone, and the front desk agreed to return it to us by FedEx. The morning buffet was quite pleasant, and had a wide variety of food available to... More 

Helpful?
Thank rhawnhurster
Neda D, Front Office Manager at Towne Place Suites, responded to this review

Dear Valued Guest, Thank you for completing our Guest Satisfaction Survey. As we pride ourselves on delivering a memorable stay, however we have fallen short on your most recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team. Thank you for being a Valued Guest and we hope to see you again whenever... More 

Inwood, West Virginia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We stayed here while because we had to be out of our house for a few days while the flooring guys were working. We were limited on pet friendly places in the area during this time frame so we chose this property. First, the positives: -Large comfortable suite -Pets are allowed -Convenient location The negatives: -Since pets are allowed, a... More 

Helpful?
Thank Orlan H
China Grove, North Carolina
Level Contributor
3 reviews
1 of 5 stars Reviewed 4 weeks ago

Room 127. 7/22, Friday arrival after 3pm. **Dishwasher: had chunks of food in filter that could not go thru filter from earlier washing by a tenant from ??? and had brown stains around bottom. Upon opening dishwasher door...stale odor! Food had been in there unknown days. ** Phone desk: pulled out to get extra plug for phone charger. Found three... More 

Helpful?
Thank Kimokeo1959
Neda D, Front Office Manager at Towne Place Suites, responded to this review

Thank you for taking the time to complete a survey on our Hotel. As we pride ourselves on delivering a memorable hotel experience we have fallen short on your most recent. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue moving forward. More 

Albany, Georgia
Level Contributor
64 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Rooms were fine, check in was efficient, though there were not many luggage carts. When checking out folks would take cart up to their room even though they weren't leaving for some time. If you don't mind being inconsiderate(we do), grab the first cart you see on the morning of checkout and take it to your room. Breakfast was typical.Fried... More 

Helpful?
Thank branchbubba
Neda D, Front Office Manager at Towne Place Suites, responded to this review

Thank you for reaching out to us about your recent stay. We are currently working on solving this issue with our Luggage carts. Please accept our sincere apology. We hope to see you again whenever your travels bring you back to the Winchester area. More 

Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 19, 2016

We had an issue with our room when we first arrived. I called the front desk, and it was quickly resolved. The front desk staff was very helpful and friendly. The only critique that I have was the breakfast - the oatmeal was one large lump of oats and the delicious looking fried eggs were ice cold. They were also... More 

Helpful?
Thank jsk567
Neda D, Front Office Manager at Towne Place Suites, responded to this review

Thank you for reaching out to us about your recent stay, as we pride ourselves on delivering a memorable stay we have fallen short on our breakfast. Please accept our sincere apology for the inconvenience. We hope to see you again whenever your travels bring you back to Winchester. More 

Bradenton, Florida
Level Contributor
69 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed July 15, 2016 via mobile

When you approach the front of this hotel you notice the inappropriate single door design which requires banging with the luggage cart to get through, followed by another obstruction in your path you must go around to reach the front desk. Once checked in the maze continues as you must go down another hall and negotiate another door, followed by... More 

Helpful?
Thank Dearl D
Neda D, Front Office Manager at Towne Place Suites, responded to this review

Thank you for taking the time to write a review on our Hotel. We would like to apologize for any inconvenience we may have caused you during your recent stay with us. Please accept our sincere apology. We hope to see you again whenever your travels bring you back to the Winchester area. More 

Glastonbury, Connecticut
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 6, 2016 via mobile

I called Marriott to confirm what the pet charge would be for a one night stay because we always travel with a small dog. I was told that the charge would be $25 for one night. $75 for longer stays. So, I made a reservation. Upon checkout following a one night stay, I was presented a bill with a $75... More 

Helpful?
Thank Shelby N
Neda D, Front Office Manager at Towne Place Suites, responded to this review

Thank you for completing a Guest Survey. I do apologize for the miscommunication of the pet-fee.Please accept our sincere apology for this mishap. We have shared this feedback with the appropriate hotel team. We hope to see you again, whenever your travels bring you back to the Winchester area. More 

Nashville, Tennessee
Level Contributor
513 reviews
368 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
4 of 5 stars Reviewed July 2, 2016

We got lost - because our navigation sent us downtown. We called - when we arrived - we were already checked in - the front desk person was fantastic. All in all, the hotels is a bit worn....dirty carpets, chipped walls. Our room itself was well maintained and he mattress was very good. i'd stay again - breakfast was ok... More 

Helpful?
Thank TravelManSouth
Neda D, Front Office Manager at Towne Place Suites, responded to this review

Thank you for writing A review, we appreciate your business. We have shared this feedback with the appropriate team to correct all issues mentioned. We hope to see you soon whenever your travels bring you back to the Winchester area. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Towne Place Suites

Address: 170 Getty Ln, Winchester, VA 22603-4835
Location: United States > Virginia > Winchester
Price Range: $91 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Towne Place Suites 2.5*
Number of rooms: 109
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Also Known As:
Towneplace Suites Winchester Hotel Winchester
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