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Hilton Garden Inn Winchester

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Hilton Garden Inn Winchester
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591 Reviews from our TripAdvisor Community

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Showing 587: English reviews
Nashville, TN
Level Contributor
95 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

First, we were upgraded by the very friendly and helpful front desk crew to a Jr Suite (we are Lifetime Diamonds). That started a very nice stay off on the right foot. Though we are fans of HGI in general, we have never stayed at this one before. We will be back! It is a few blocks off the interstate,... More 

Helpful?
Thank LeonardoJ
Edinburgh, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Fairly brand standard hotel, room was good & big. Staff on the otherhand were not a patch on the staff at the Hilton Garden Inn Williamsburg. No bottled water on check in or in room as a Diamond member. Check in staff were obviously not interested in their job, no information about the hotel or services was offered, had to... More 

Helpful?
Thank shark4321
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear shark4321, Thank you for your recent stay with us. I appreciate your feedback as it helps our staff continue to improve. I would like to apologize that you felt the staff was uninterested in providing you with information about the hotel or area. I know our staff works hard every day to make each guest experience the best it... More 

Falls Church, Virginia
1 review
4 of 5 stars Reviewed 1 week ago

Comfy, quiet room. Keurig was so new I could barely figure it out. Great location near other restaurant options and a nice free coffee buffet at breakfast. The pillows and duvet were amazing, I want them for my home!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank B5217WDsarahw
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear B5217WDsarahw, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking and found the pillows and linens so comfortable! We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, you Can Count On Us. Guaranteed. Rick Ferree General Manager Hilton... More 

Newnan, Georgia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We were VERY PLEASED with our stay! " There was as minor problem at check in (smoke smell from a previous guest) but Sam at the Reception desk quickly moved us to another room. At breakfast Jennifer was WONDERFUL! Made us feel "special'! Will definitely stayed here again in the area.

Helpful?
1 Thank dadoffourboys
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear dadoffourboys, It's such a pleasure to hear that Jennifer made your stay so special! We are certainly lucky to have her, Sam, and the rest of our staff that made your stay so special. Thank you for your review and for your business. We look forward to seeing you again in the future. Rick Ferree General Manager Hilton Garden... More 

Baltimore, Maryland
1 review
5 of 5 stars Reviewed 2 weeks ago

My stay was great I enjoy my stay the staff was great and helpful the food was great and so was the rest of the staff I would stay there again if I go back I would like to have a great time I would like to thank you for a great stay

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank mauricem814
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear mauricem814, Thank you for taking out the time to write the review and keeping us motivated! I am happy you enjoyed the hotel and found our staff to be so outstanding. Thank you so much for choosing to stay with us at The Hilton Garden Inn Winchester! Rick Ferree General Manager Hilton Garden Inn Winchester, VA 540-722-8881 Rick.Ferree@Hilton.com More 

Winchester, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Clean room, friendly staff and just what you expect from Hilton properties. Breakfast included with my room was wonderful and staff made me feel at home. This hotel was also in a great location and super convenient to everything you need in Winchester. On a long trip, those things mean a lot.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Stacey W
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear Stacey W, Thank you for your stay with us and for sharing your experience with TripAdvisor! I'm thrilled to hear that your stay was so pleasant and the staff so welcoming. We look forward to welcoming you back in the future! Rick Ferree General Manager Hilton Garden Inn Winchester, VA 540-722-8881 Rick.Ferree@Hilton.com More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

An excellent place to stay, particularly for persons with physical disabilities. The accessible rooms are spacious and well designed and food and beverage facilities are on premises and are very good. The location is close to major highways in the area and also close to historic Winchester, VA and Shenandoah University.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank U5003DGtonyh
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear U5003DGtonyh, Thank you so much for choosing to stay with us at The Hilton Garden Inn Winchester! I am happy you found the room to be comfortable and accessible and enjoyed the hotel's Garden Grille and Bar. Thank you for sharing your experience on TripAdvisor and we hope to see you again soon! Rick Ferree General Manager Hilton Garden... More 

Keystone Heights, Florida
Level Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The mattress is old and needs to be replaced with a regular pillow top new one. Breakfast is excellent. Staff are very helpful and nice. This is the best hotel in the Winchester area. I would definitely stay here again. The managers reception on Wednesday night is fantastic.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank retiredworker60
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear retiredworker60, Thank you for your recent stay with us. I appreciate your feedback and am glad to hear you enjoyed your stay. Please let me apologize that the mattress was not up to standard. I will be sure to have it inspected to ensure it is in working condition. Thank you for your kind review and we look forward... More 

Chicago, Illinois
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Let's say the room was not clean, I know I was there on a corporate rate but this was crazy. The fridge was filthy and I wouldn't recommend staying if your allergic to dust. They also have dish network and well there was a storm so no TV :( I left a comment card in the box but didn't hear... More 

Helpful?
Thank kriswagner01
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear kriswagner01, Please let me apologize for the unacceptable state of your room upon checkin. Our team works very hard to keep every room clean; we strive to exceed expectations every day. Please accept my sincere apologies for falling short during your stay. We hope you will consider staying with us in the future. You Can Count On Us. Guaranteed.... More 

Tupelo, Mississippi
Level Contributor
2 reviews
5 of 5 stars Reviewed August 20, 2016 via mobile

Had a great breakfast two days in a row here at the Hilton Garden in Winchester. Jennifer and Crystal go out of their way to help the customers and make sure they have an excellent experience! If I had a restaurant I would hire these two ladies! They are the best! Please share this review with them!!!!

Helpful?
Thank sarbuzzell
GeneralManager1204, General Manager at Hilton Garden Inn Winchester, responded to this review

Dear sarbuxxell, Thank you for your kind words. We are certainly lucky to have Jennifer and Crystal as part of our Food and Beverage team! I will be sure to share your review with them and recognize them for their outstanding service. Thank you for your stay and we hope to see you again soon! Rick Ferree General Manager Hilton... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hilton Garden Inn Winchester

Address: 120 Wingate Dr, Winchester, VA 22601-4457
Location: United States > Virginia > Winchester
Price Range: $131 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Winchester 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Hilton Garden Inn Winchester Hotel Winchester
Hotel Style:
#3 Business Hotel in Winchester
#8 Romantic Hotel in Winchester
#11 Family Hotel in Winchester
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