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Holiday Inn Winchester Southeast-Historic Gateway

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Traveler (77)
Room & Suite (37)
Dining (5)
Overview
  • Excellent58%
  • Very good30%
  • Average9%
  • Poor2%
  • Terrible1%
Travelers talk about
“indoor pool”(21 reviews)
“very nice hotel”(16 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star accommodation
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (424)
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420 results
Traveler rating
237
131
36
12
4
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LanguageEnglish
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237
131
36
12
4
Show reviews that mention
All reviewsindoor poolon site restaurantvery nice hotelcommon areasspent one nightrooms are spaciouswould stay againfront desk stafflong drivecomplimentary breakfaststaff was friendlylobbykylepillowselevatorchannelsvirginia
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1 - 5 of 420 reviews
Reviewed 1 week ago

This is a basic double queen hotel room. The air conditioning worked great. The beds could have definitely been better. One had no support what-so-ever, and the other had a hump in the middle. The pillows were far too soft. There is a fridge, microwave,...More

Thank Angela D
Response from Nerissa M, Guest Relations Manager at Holiday Inn Winchester Southeast-Historic GatewayResponded 1 week ago

Angela D, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. I am happy to see the rating and to read the pros of your experience; yet I regret to...More

Hotel's Favorite
Reviewed July 1, 2018

We will make a few trips from NY to Southern areas of the Country. We find ourselves always stopping at Winchester and this hotel on our way back each time. The hotel is very conveniently located besides I-81 with very easy access. It is also...More

Thank JJ F
Response from Nerissa M, Guest Relations Manager at Holiday Inn Winchester Southeast-Historic GatewayResponded July 1, 2018

JJ F, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality...More

Reviewed 4 weeks ago via mobile

This hotel looked brand new. It is located away from the highway I81 but the road 522 passing in front can be busy. I saw also a few light propeller airplanes flying over but they were not so many and not too noisy. Moreover the...More

Thank mass31
Response from Christopher K, General Manager at Holiday Inn Winchester Southeast-Historic GatewayResponded 4 weeks ago

Thank you so much for your thoughtful review! We're very happy that you enjoyed your stay and we hope you'll come back and visit us again soon!

Reviewed July 3, 2018

Kyle [-] of the Holiday Inn Winchester provided one of the single worst customer service experiences in my life. I confirmed with the front desk that I could check out of the hotel early and receive a refund for my final night. However, the next...More

Thank Dustin M
Response from Nerissa M, Guest Relations Manager at Holiday Inn Winchester Southeast-Historic GatewayResponded July 4, 2018

Dustin M, Thank you so much for bringing this matter to our attention. I am so sorry to hear about the difficulties that you experienced for your refund request which didn't grant, The standard procedure in such cases is to confer with management regarding what...More

Reviewed April 6, 2018

Well appointed, clean rooms with a good mattress and pillows. Friendly staff, fast easy checkin and checkout. Onsite restaurant and lounge. Good made to order breakfast. Quiet hotel. Bathroom was very clean with lots of towels.More

Thank berniceHalifax
Response from Tina M, Guest Relations Manager at Holiday Inn Winchester Southeast-Historic GatewayResponded April 10, 2018

berniceHalifax, Thank you so much for sharing your review and giving us an honest look at the guest experience in our Holiday Inn Winchester Southeast-Historic Gateway hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Wheelchair access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$93 - $137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Quiet Hotel in Winchester
#3 Classic Hotel in Winchester
#6 Family Hotel in Winchester
#7 Quaint Hotel in Winchester
#9 Mid-range Hotel in Winchester
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
$93 - $137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Quiet Hotel in Winchester
#3 Classic Hotel in Winchester
#6 Family Hotel in Winchester
#7 Quaint Hotel in Winchester
#9 Mid-range Hotel in Winchester
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveler (77)
Room & Suite (37)
Dining (5)
Pool & Beach (2)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Mou25
September 20, 2016|
AnswerShow all 8 answers
Response from Bery A | Reviewed this property |
No it's not
0
Votes
Carol N
May 15, 2015|
Answer
Response from Shirley C | Property representative |
We are only 1 mile off Rte 81.
0
Votes
Room Tips
"Eat elsewhere"
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"The rooms all seemed good."
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"Even rooms near the elevator are quiet!"
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"Executive King rooms are larger."
Read review
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