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Family Inns of America Williamsburg

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5413 Airport Rd, Williamsburg, VA 23188-2153
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Traveler (28)
Room & Suite (34)
Pool & Beach (3)

About

Location
Cleanliness
Service
Value
Cheap rates; great staff; tourism; great area; 20 minutes from Jamestown; in the heart of Williamsburg; one-night & extended stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Vending machine
Fax / photocopying
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Free internet
Wifi
Internet
Outdoor pool
Fence around pool
Express check-in / check-out
Private check-in / check-out
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
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28Reviews2Q+A5Room tips
Traveler rating
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  • 18
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Great service sandy and josh have done a excellent job turning this property around rooms are clean and maintained office was in great condition and allways see them working on new rooms keep up the good work
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Response from omasandy, Manager at Family Inns of America Williamsburg
Responded Feb 12, 2019
Thank you so much. We are trying our best and it helps having great guest as yourself.
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First of all don’t tricked by the to good to be true low priced rooms they are low for many’s reasons I pull up get my luggage out a car full not so nice people wanted the handicapped spot next to me and my boyfriend to deliver his umm not candy to a man sitting in front of the hotel we were going leave then but we gave the hotel the benefit of doubt we enter there is a lady checked us in very unprofessional and rude we see children unattended running up and down hallways we were first floor across from a family that left there baby in the as they went swimming we discovered we were going to call police cause baby seemed upset finally after some time they all came back from the pool which dirty to say the least our room was smelly and dirty we still felt uncomfortable with the the people hanging around outside the hotel so dropped our luggage to have a bite across the street for 35min we talk and realized I wouldn’t fell safe there and would like to just check out pay more somewhere else she refused to give us a refund for the next night I knew the night wouldn’t be refunded she screamed at my boyfriend and what don’t you like he everything to be honest you’re rude the rooms dirty illegal activity she refused we called the company we booked through she said she never a had someone refuse to let people check out if they were unsatisfactory so we left anyway don’t take you’re family here
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Response from omasandy, Manager at Family Inns of America Williamsburg
Responded Feb 10, 2019
Im sorry you had a bad stay with a hotel. but i do believe you where not at our hotel. For we do not have hallways at our location. All of our rooms are outside enterence as for the pool, it has not been functional in 2 yrs. Again I do apologize you had a bad experience in our beautiful town.;
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18 year old daughter booked this hotel through booking.com (which we will not use again by the way!) She booked this place when the hotel she originally booked would not let her check in because she is 18. She flew in to williamsburg to check out william & mary college. She felt like she was in a bind and being new at finding hotels, she stumbled on this one. Upon arrival, they wanted her to pay in CASH....huge red flag. The lobby windows were shattered. Unsavory people milling around. Room was disgusting. There was a huge spider crawling across the bed and bugs on the walls. She immediately went to desk to cancel and they refused to refund her money. She left anyway after calling me to find out what to do. Booking.com stated there was nothing they could do to cancel booking. Mentioned they should not even list this place on their site. They stated some people prefer this type of hotel. WHAT???? DO NOT UNDER ANY SITUATION stay here. Should be condemned.
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Landfill would be better with raccoons & garbage...?!? Dirty uncleaned rooms & mold and noises from other tenants . Train tracks behind motel adds to noise. Just a total bad experience for me and the wide.
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My daughter stayed 1 night and woke up with bites all over that the er doc thought it was shingles. The air didn't work. The place was dirty. The manager even charged them for 2 days when they stayed 1 night and checked out the next day. Rip off!!!
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LOCATION
United StatesVirginiaWilliamsburg
NUMBER OF ROOMS
60
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Frequently Asked Questions about Family Inns of America Williamsburg
Which popular attractions are close to Family Inns of America Williamsburg?
Nearby attractions include Bounce House & Laser Tag (0.4 miles), Patriot Plaza Premium Outlets (0.3 miles), and The Comedy Club (0.4 miles).
What are some of the property amenities at Family Inns of America Williamsburg?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Is parking available at Family Inns of America Williamsburg?
Yes, free parking is available to guests.
What are some restaurants close to Family Inns of America Williamsburg?
Conveniently located restaurants include Giuseppe's Italian Restaurant, Olde Towne Pizza & Pasta, and Oceans & Ale.
Are there opportunities to exercise at Family Inns of America Williamsburg?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Family Inns of America Williamsburg?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Family Inns of America Williamsburg?
Many travelers enjoy visiting Colonial Williamsburg (2.9 miles), Bassett Hall (3.8 miles), and Governor's Palace (3.2 miles).
Is Family Inns of America Williamsburg accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.