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Holiday Inn & Suites Williamsburg-Historic Gateway, an IHG hotel

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515 Bypass Road, Williamsburg, VA 23185-2926
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (187)
360
Panoramas (26)
Room & Suite (205)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 12/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn & Suites Williamsburg-Historic Gateway, an IHG hotel
Updated 12/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 71 hotels in Williamsburg
Location
Cleanliness
Service
Value
Travelers' Choice
Your Williamsburg Vacation Begins Here! Welcome to the Holiday Inn & Suites Gateway a full service hotel. Your Personal SpaceRelax in your elegant room featuring stylish decor and amenities, including a microwave, refrigerator, wired and wireless high-speed Internet access, dry bar, executive desk, HDTV, and the best night s sleep you've had in weeks. Our hotel offers a great combination of rooms and suites featuring our unique one and two bedroom suites. We have a heated indoor pool, whirlpool and fitness center all for your enjoyment. Bistro 515, our on-site restaurant, offers the best in casual dining. Ideal Williamsburg Location Holiday Inn Hotel & Suites Gateway is located off Interstate-64 exit 238 only minutes from Colonial Williamsburg, Busch Gardens, Water Country USA, Prime Outlets, Jamestown and Yorktown. We are also conveniently located for the following: the College of William & Mary, Sentara Williamsburg Regional Medical Center, and Delta-T.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Business Center with Internet Access
Conference facilities
Parking
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
English, Spanish
1427Reviews28Q+A100Room tips
Traveler rating
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Popular mentions
Doug wrote a review Oct 11
1 contribution
Have stayed at this property several times in the past using IHG points. Tried to book the anniversary night and this hotel refuses to book any type of specific room ( king or standard double) when plenty are clearly available online. They did offer a handicap room but still wouldn't confirm bed type. I'm traveling with kids so I can't take a chance on what they may or may not provide. This is the third time I have run into this issue and blame both IHG and the hotel management. With plenty of rooms available and no blackout dates per the terms this is unacceptable to me so I will be cancelling my IHG cards and staying in non - IHG properties moving forward.
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Date of stay: November 2020
Rooms
Location
Service
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Response from David Smith, General Manager at Holiday Inn & Suites Williamsburg-Historic Gateway, an IHG hotel
Responded 2 weeks ago
Dear NoMoreIHG, Thank you for taking time out to share your experience. I'm sorry that your review was the first that I heard of your concerns and that the dates that you were searching was not showing available for your free night. As you mentioned, with that promotion, there are no blackout dates, however if searching for dates that are close to the arrival date that you want, the only rooms that may be left available would be our "standard room" (placed in whatever room is available at check in) or a King Handicap room. We highly recommend that guest wanting to book reservations, do so as early as possible. We do allow flexible cancellation options so that if plans change closer to the date you would be arriving on, that you could cancel it. We are sorry to see you go however, hope that you will give IHG hotels another try in the future to take advantage of your free offer.
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T T wrote a review Aug 2021
1 contribution
First, after a 4 hour ride. Upon entering KerryAnn was a breath of fresh air. Making my husband and I reassured that we would be ok. Our previous reservation for our anniversary was with another establishment. However, upon arriving we were unable to stay because of the hazardous conditions. KerryAnn kindly filled us in on the accommodations, as they met our needs. Once checked in. We were very much satisfied indeed! We were very very pleased with everything and our stay was a successful one! From the cleanliness, safety concerns posted, friendliness of the staff. I can go on. We chose well! Please make Holiday Inn your first choice. I know I may sound like a commercial but it's the truth about our experience. Not to mention there were 2 other guests that we spoke with who checked in from another est. as well and they were just as satisfied! We spoke personally with them. I also had the pleasure of speaking with the GM David S. As we talked I truly felt his generosity was sincere. I felt compelled to make the time to leave this rating. We appreciated you KerryAnn!
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Date of stay: August 2021Trip type: Traveled as a couple
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Response from David Smith, General Manager at Holiday Inn & Suites Williamsburg-Historic Gateway, an IHG hotel
Responded 3 weeks ago
Dear W1096AYtt, Thank you for your kind words. We certainly appreciate your business and for giving us a try. We are glad that KerryAnn took such great care of you during your stay. We hope that we have become your new home away from home anytime you visit Historic Williamsburg. Yours in hospitality, David N. Smith
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NickyK168 wrote a review Aug 2021
Brooklyn, New York15 contributions18 helpful votes
The hotel is nice. It is relatively clean though I did find a nickel and some sort of battery by the side of the bed. The internet is horrible... it is the worst I have ever experienced and unusable. The internet never connected while we were there and the television worked intermittently minute to minute. If you need work from the hotel, this is not the one.
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Date of stay: July 2021Trip type: Traveled with family
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Response from David Smith, General Manager at Holiday Inn & Suites Williamsburg-Historic Gateway, an IHG hotel
Responded Aug 3, 2021
Dear NickyK168, We are delighted to hear that you found our hotel to be a nice one. We are sorry to hear that you had issues with the internet while you were here. We do have a 24 hour support line available to assist with any issues in connecting to our internet. If you return to the area and experience any internet issues, please let our team know immediately and we will be happy to assist. We also understand there was some cable issues this past weekend and the local cable provider is working to resolve the issue. Thanks again for your business and we hope to see you again soon!! Yours in hospitality, David N. Smith
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C2518OAchriss wrote a review Jul 2021
Falls Church, United States7 contributions4 helpful votes
We come to Williamsburg many times during the year and we hadn't decided a favorite hotel. Now we have. This girl is the best to stay off your want a very personable staff and great food at Bistro 515. Chef Randy, Amber and Samantha are the core of the restaurant and are there in the morning and evening. The restaurant is closed during the day because all the guests are usually at the local attractions. My wife loves the morning fare and I love the mean LIIT that Amber creates. And I do mean mean. Samantha is always the consummate hostess that had a smile that always brighten your day or night. Please give them a try and stay a night or two and definitely eat at the Bistro 515. Thanks you Randy, Amber and Samantha for a wonderful stay. See you guys soon.
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Date of stay: July 2021Trip type: Traveled with family
Room Tip: Get to breakfast early because the food is good and the guests know it.
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Response from David Smith, General Manager at Holiday Inn & Suites Williamsburg-Historic Gateway, an IHG hotel
Responded Aug 3, 2021
Dear C2518OAchriss, Thank you for taking time out to share your experience. We are glad that we have become your new favorite hotel in Williamsburg. We understand that you have many options available in the area, but appreciate you giving us a try. We are glad that Chef Randy and his team took such great care of you while dining in our lobby restaurant Bistro515. We appreciate your business and can't wait to welcome you back soon! Yours in hospitality, David N. Smith
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Frank wrote a review Jul 2021
Laurel, Maryland2 contributions
The staff at this hotel is very friendly and provide excellent customer service. KerryAnne at the front desk was very friendly when checking us in at 10:30pm, near the end of her shift. There is another lady who took over for KerryAnne but I was not able to get her name. The staff at the Bistro for breakfast (Jubabe, Dejanay, and the executive chef Randy) went out their way to accommodate us (a family of 5, with a 4 month old baby). Much appreciation to you all! Thanks again.
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Date of stay: July 2021Trip type: Traveled with family
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Response from David Smith, General Manager at Holiday Inn & Suites Williamsburg-Historic Gateway, an IHG hotel
Responded Aug 3, 2021
Dear TherapistNii, Thank you for your kind words. We are delighted to hear that you received such wonderful customer service from all of our team members that you came in contact with. We hope that we have become your new home away from home anytime you visit Historic Williamsburg. We appreciate your business and hope to see you again soon! Yours in hospitality, David N. Smith
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PRICE RANGE
$70 - $189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn hotel and suites, williamsburg-historic gateway, holiday inn williamsburg, williamsburg holiday inn
LOCATION
United StatesVirginiaWilliamsburg
NUMBER OF ROOMS
96
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Frequently Asked Questions about Holiday Inn & Suites Williamsburg-Historic Gateway, an IHG hotel
Which popular attractions are close to Holiday Inn & Suites Williamsburg-Historic Gateway, an IHG hotel?
Nearby attractions include Silver Hand Meadery (0.7 miles), Whitley's Peanut Factory (0.6 miles), and Pirate's Cove Adventure Golf (0.5 miles).
What are some of the property amenities at Holiday Inn & Suites Williamsburg-Historic Gateway, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn & Suites Williamsburg-Historic Gateway, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn & Suites Williamsburg-Historic Gateway, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn & Suites Williamsburg-Historic Gateway, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn & Suites Williamsburg-Historic Gateway, an IHG hotel?
Conveniently located restaurants include Sal's By Victor, Amiraj, and Fat Tuna Grill & Oyster House.
Are there opportunities to exercise at Holiday Inn & Suites Williamsburg-Historic Gateway, an IHG hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Holiday Inn & Suites Williamsburg-Historic Gateway, an IHG hotel located near the city center?
Yes, it is 0.4 miles away from the center of Williamsburg.
Are any cleaning services offered at Holiday Inn & Suites Williamsburg-Historic Gateway, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn & Suites Williamsburg-Historic Gateway, an IHG hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn & Suites Williamsburg-Historic Gateway, an IHG hotel?
The staff speaks multiple languages, including English and Spanish.