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Williamsburg Plantation Resort

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Williamsburg Plantation Resort
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887 Reviews from our TripAdvisor Community

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Showing 884: English reviews
United States
Reviewed July 6, 2012

We just spent a week in a 1st floor unit and the noise coming from the upstairs neighbors footsteps on our ceiling was unbelievable. Only choose the 1st floor if you can't climb stairs or you need a full stove/oven or you know who's above you so you can ask them to walk lightly.

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Helpful?
1Thank justchocolate
Management response:

Please accept our apologies for not living up to your expectations. We wish you would’ve expressed your concerns about the noise level from other guests to the front desk staff while you where here. We certainly would have consulted the guests on the next floor or had moved you to a different room. We hope you were able to enjoy...

Reviewed July 5, 2012

We are Marriott Hawaii owners who traded for a week in Williamsburg for July 4th. After reading some bad reviews I was a little hesitant to trade but I did it anyway. My wife, her parents, and our two children arrived late checking in. The girls at the front desk were kind and asked us how our trip there was....

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Helpful?
2Thank Ronny08
Management response:

We are always happy to read our guest reviews because we do everything possible to insure that they have a great stay with us at Williamsburg Plantation Resort. We are pleased that you were able to enjoy the benefits of your timeshare exchange membership at our property and we look forward to sharing our hospitality with you again the next...

Reviewed July 4, 2012

They put us in a room that was very musty. There were twin beds and a queen bed in the other room. The big bathroom was connected to the twin beds??? This made no sense. The person you sign up with for the sales pitch was rude!! The reception area people were nice! Don't buy their discounted tickets!!! 3 dollars...

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Helpful?
5Thank Avasmommy83
Management response:

Thank you for your comments regarding your stay at our resort and the sales presentation you attended. We’re sorry that your accommodations were not what you expected and for the unprofessional behavior of our staff. We regret you now have such a negative impression of us and hope that this experience does not deter you from visiting Williamsburg in the...

brockton, ma
Reviewed July 1, 2012

We've stayed here and at the sister property a number of times. We are actually owners, and have been mostly happy with that decision. We did feel a bit "dropped" after buying when the sales person didn't follow through on some promises, but I know timeshare sales people are notoriously unreliable when it comes to follow through. But when we...

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Helpful?
4Thank mamacox5
Management response:

Thank you for posting your review about Williamsburg Plantation Resort. We are certainly disappointed to hear about your encounter at the Owner’s Update meeting during your most recent stay. This is certainly not the way we wish to be remembered and we are truly sorry. We are thankful that the resort itself has exceeded your expectations and we appreciate your...

Reviewed June 30, 2012

The resort property has some nice features with the Indoor pool, outdoor pool, tennis courts , volleyball, etc And walking distance to all the rooms. Not having free wifi was a very big negative for me; I did not want to pay the $50 for the week so I had to drag my laptop back and forth to the clubhouse...

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Helpful?
4Thank FamilyOpinion
Management response:

Thank you for sharing your review with us and with TripAdvisor. Friendly customer service is just as important to us as it is to our guests and we’re glad to know that your found our staff accommodating. Unlike hotels, it’s the timeshare owners who are responsible for costs associated with the amenities and maintenance of the resort. Therefore we charge...

VA
Reviewed June 18, 2012

Check-in was a breeze and everyone at the office was very helpful and friendly. Our unit was beautiful and included everything we could possibly need (sans an oven but that was fine). The kitchen was fully stocked (except the oven, as I said) and even had storage containers for leftovers, coffee and fixings for our stay, salt & pepper, dishwasher...

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7Thank VaTechHokies
Management response:

WOW! We cannot thank you enough for your wonderful comments about your stay with us! It’s truly a pleasure to know that that you enjoyed our service. The small details matter to us and we’re happy that you noticed them too, like our stocked kitchens and extra towels. We thank you for sharing your experience on TripAdvisor for others for...

Telford, PA
Reviewed June 17, 2012

I must admit I traveled to this timeshare with fear and trembling. The reviews I had read were mixed.Truth be told, I am spoiled by the Marriott timeshare we own, but this year we needed a place that had four bedrooms. Williamsburg Plantation became available and so we took the plunge and hoped for the best. Turns out we had...

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8Thank Betsy_122754
Management response:

Thank you for your recommendation! Our spacious rooms and amenities make Williamsburg Plantation Resort a perfect vacation destination for families. We are happy that you appreciated the value of our resort and we hope to welcome you back again soon!

Asheboro, North Carolina
Reviewed June 16, 2012

We had three units as there were 13 of us. They were accomodating with a bottom floor unit as mother cannot do steps. Also put us all in side by side building. Beds were comfortable and rooms adaquate. Main problem we had was with the sales presentation that we went to. Victoria signed us up and told us we would...

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Helpful?
10Thank S K S
vacationvillage, Guest Relations Manager at Williamsburg Plantation Resort, responded to this review

We are sorry that you had an unpleasant experience with our staff. Guest satisfaction is our number one priority and this is certainly not the way that we’d like to be remembered. We’re disappointed that we did not meet all of your expectations during your stay and we appreciate that you took the time to tell us about it. Your...

Cleveland, Ohio
Reviewed June 15, 2012

We arrived late Saturday afternoon, tired from a long drive and needing to recover from attending a funeral. The lobby was very noisy and not very welcoming. They had not even finished checking us in before the pressure started to attend their sales pitch. We very firmly told them no repeatedly. Despite that, we got a "wake up" phone call...

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Helpful?
10Thank Barbara C
vacationvillage, Guest Relations Manager at Williamsburg Plantation Resort, responded to this review

We are disappointed that we could not meet all of your expectations during your stay. Williamsburg Plantation Resort is a timeshare property and we promote the resort as such to all of our guests. We’re sorry that Interval International did not request a lower floor for your accommodations. Though we can’t guarantee in advance, we do make every effort to...

Sterling Heights, Michigan
Reviewed June 4, 2012

After reading the reviews, I find it hard to believe that we all stayed at the same place. It was very easy to find. The check-in process was swift, and staff was extremely friendly and courteous. Concierge was very helpful verbally, and with brochures about attractions nearby, with discounted tickets. The orientation on Monday, with wine tasting, was a must....

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Helpful?
11Thank Maryann B
vacationvillage, Guest Relations Manager at Williamsburg Plantation Resort, responded to this review

Thank you so much for your great review! There is no bigger compliment we can receive than knowing that our guests will return to stay with us again. We appreciate you taking the time to share your experience with others on TripAdvisor.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
  • Business Center with Internet Access
Official Description (provided by the hotel)
Williamsburg, Virginia, a town synonymous with American history, is the perfect location for fun-filled family vacationing. At Williamsburg Plantation Resort you are just minutes from the historical sites of Colonial Williamsburg, Jamestown Settlement, Yorktown Battlefield and Yorktown Victory center. Also nearby are two award-winning theme parks - Busch Gardens Europe and Water Country USA. Spread out over 78 acres, the Resort features indoor and outdoor heated swimming pools and a host of other amenities including an on-site Spa designed to enrich your stay in one of America's favorite vacation destinations. ... more   less 

Additional Information about Williamsburg Plantation Resort

Address: 4870 Longhill Rd, Williamsburg, VA 23188-1571
Location: United States > Virginia > Williamsburg
Price Range: $137 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Williamsburg Plantation Resort 3*
Number of rooms: 303
Reservation Options:
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Also Known As:
Williamsburg Plantation Hotel Williamsburg
Plantation Resort Williamsburg
Plantation Williamsburg
Williamsburg Plantation Virginia
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Questions & Answers

Here's what travelers have asked, with answers from Williamsburg Plantation Resort staff and other travelers.
27 questions
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Questions? Get answers from Williamsburg Plantation Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Close to historic sites & wineries.”
 of 5 bubbles 534martyt, yesterday | Read review
“Ask for a first floor if you don't want to climb the stairs to the second level.”
 of 5 bubbles kathybrum, 2 weeks ago | Read review
“We prefer upstairs units to avoid unnecessary noise”
 of 5 bubbles Hillsborough_NJLaLa, Jan 6, 2017 | Read review
“Rooms are clean and have plenty of space; easy in and out”
 of 5 bubbles MT-hoosier, Jan 4, 2017 | Read review
“Some of the units are better-located than others, so choose wisely or you may be backed up to the highway.”
 of 5 bubbles KGREENW7, Dec 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question