We had the chance to stay for the HFTP conference at the Williamsburg Lodge several years ago and loved all the attention to detail. Unfortunately, we didn't get a chance to explore Colonial Williamsburg. It was until MLK weekend that we came back to Williamsburg, and so glad to have been back. Prior to our arrival, staff through the Marriott Bonvoy App were truly responsive and took all details in advance. Upon arrival, the front desk agent provided all the details about the property and information about Colonial Williamsburg, and check in process was truly smooth with no issues. Darren was really helpful during this process. In regards to the room/suite, the hotel's hospitality suite or studio, queen murphy bed is one of the best within the property. Located within the main building, the 600 sq. ft. suite provides quite a vast space for entertaining and relaxing during your stay. It includes two closets, one full bathroom, 1/2 bathroom, dining table, refrigerator, and a kitchen w/o stove to prepare food. The two sofas were more than comfortable, and the murphy bed as well. I would highly recommend this suite for a special event. In COVID-19 times, the hotel still provides access to their heated pool across the street in the spa. You have to make reservations by calling the spa, 24 hours in advance. The gym is inside the spa as well and provides a safe environment to exercise. In regards to food and beverage options, Traditions is open for breakfast and lunch. I loved the service provided each time by their hostess and all the waiters in this restaurant, and food quality is excellent. Sweet Tea & Barley is a decent restaurant, but there are better options within the area. Overall, the Williamsburg Lodge is a great hotel and happy to be back during this season. Free self-parking, Colonial Williamsburg tickets (based on which package you choose when making a reservation), and use of the amenity fee for food & beverage credit are definitely a plus. Finally, please make sure to make reservations in advance, especially during holidays to secure a decent room, preferably within the main building. I will definitely be back during a warmer season!…
I recently completed two stays at this property, returning about a month after my first one. The property itself is great, very well located and with an amazing golf course right across the street. Both stays, however, have been diminished by week after week of frustrating issues that have not been resolved after phone calls, emails, and even an in person visit. I would love to return to this property again as it's in a charming location, rooms are spacious, breakfast was great, and with the golf nearby, but I have spent many hours fighting billing charges (which thankfully have been resolved) but now 6 weeks after my first stay I still have not received the Marriott night credit or the points from my stay and the most recent stay I completed on New Year's Eve is the same. Everyone keeps pointing the finger at someone else, tells me it will be resolved, or just doesn't respond altogether. This Marriott property needs to get its act together and treat rewards members right.…
Williamsburg is full of history and ambience and staying in the middle of it at the Williamsburg Lodge added to the experience. We were in the first floor of the Tyler Guesthouse wing. Our room featured a king bed and had plenty of space. Good sleep quality and an easy walk to Colonial Williamsburg and restaurants and shops.
We visited Williamsburg for the first time at the beginning of this new year. It is the first time we come across this beautiful Hotel and for sure it will not be the last! The service and the personnel has been impeccable form all angles! Well done!!!
Stayed during Christmas, due to Covid seating restrictions we were unable to reserve a table for dinner. We reserved a fireplace and balcony room and were mildly disappointed that the room was on the first floor and the balcony was below grade. Perhaps it's intended for Hobbits. It is requested that the fireplaces only be lit by the housekeeping staff and after 3 phone calls over the course of an hour we learned that there was an issue with the firewood that would not permit it to stay lit. We paid a $66 premium for the room and was refunded $25 because of the fireplace issues. The room itself was large, spacious and clean. The breakfasts were made to order and served at the table by pleasant wait staff. The grounds are well maintained and awaiting the lifting of covid restrictions to resume accommodating throngs of tourists.…
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