Williamsburg Lodge, Autograph Collection
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About
#12 of 73 hotels in Williamsburg
Location
4.9
Cleanliness
4.6
Service
4.4
Value
4.0
Travelers' Choice
GreenLeaders Bronze level
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Kids stay free
Electric vehicle charging station
Parking garage
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Golf course
Children's television networks
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Pedicure
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Soundproof rooms
Housekeeping
Interconnected rooms available
Private balcony
Safe
Sofa
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Historic Hotel
Languages Spoken
English
Location
80Somewhat walkable
Grade: 80 out of 100
12Restaurantswithin 0.3 miles
17Attractionswithin 0.3 miles
Contact
310 South England Street, Williamsburg, VA 23185
Getting there
Williamsburg Transportation Center15 min
Rental CarsSee rental cars from $54/day
Nearby restaurants
Raleigh Tavern Bakeshop
467 reviews6 minAmerican
Josiah Chowning's Tavern
1,948 reviews5 minAmerican
Regency Room at The Williamsburg Inn
336 reviews3 minAmerican
The Terrace Room at The Williamsburg Inn
240 reviews3 minAmerican
See all nearby restaurantsNearby attractions
Abby Aldrich Rockefeller Folk Art Museum
678 reviews5 minArt Museums
DeWitt Wallace Decorative Arts Museum
540 reviews5 minArt Museums
George Wythe House
175 reviews6 minHistoric Sites
Colonial Williamsburg Capitol Building
232 reviews6 minPoints of Interest & Landmarks
See all nearby attractions2774Reviews41Q+A100Room tips
Reviews
Traveler rating
- 1,583
- 699
- 324
- 108
- 60
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Most Recent
I have been staying at the Williamsburg Lodge for 15 years. I love the location, which is right in historic Williamsburg and steps from the attractions, taverns, downtown marketplace, restaurants and William and Mary. I love parking my car and not needing it again until I leave. The spa across the street is lovely, and I book a massage each trip if time allows. This said, the hotel does not meet the standard it once did for service and attention to detail. Paying >$300/night for a weekend stay, one expects a bit more than you get from the $100-150 Holiday Inn Express, etc. down the street. Unfortunately the price tag has gone up while the level of service has come down. For example, we noticed a large patch of grey caulk or adhesive on the back wall of the shower and then found the shampoo caddy that formerly occupied that spot. It was left leaning against the wall. I assume that housecleaning intended to have that fixed (as they didn't fill the near empty bottles) before the room was occupied again. However, that didn't happen. I called the front desk and let them know the situation, and they said they'd send some one to address it. However, that never happened, and we just dealt with it. At checkout, I let the front desk know that that the bathroom still required some repair. Zero concern. I really wouldn't be surprised if the next guest repeats my experience. Again, the hotel offers a location that can hardly be beat, which earns it a "4" rating. Guests should know that's what they are paying for, the location, and set their service-level expectations a bit lower than the nightly rate may imply.…
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Date of stay: March 2023
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Overall, we had a great time at this resort. The location is unbeatable and the staff were very friendly and provided wonderful customer service. The rooms were very clean and the beds were quite comfortable. I am giving the resort a 4 out 5 as the rooms are a bit tired and could use a refresh.
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Property severely worn. Room not clean. Smoke smells. Been here multiple times. It needs updating really bad. Elevator very dirty and beaten up. Housekeeping just not up to the task. On the positive side staff was very cordial and helpful. Wish it could get back to previous splendor. Very disappointed this time.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ceirsti Jacobs, Guest Services / Front Office at Williamsburg Lodge, Autograph Collection
Responded 3 weeks ago
Good Morning, Thank you for taking the time to let us know about your experience while staying with us. I do sincerely apologize for your not meeting your expectations of our property. Please know that your feedback is actively being shared not only with our maintenance staff but also with our Housekeeping team to ensure we are doing everything we can to provide a memorable experience for all of our guests. I do hope that you have an opportunity to stay with us again if your travels bring you back to the area. Best Regards, Ceirsti
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So, My wife and I had a really good stay at the Williamsburg lodge while doing business in Williamsburg, but the thing that really stood out for me was how nice the gym was. Everyone there was very helpful and most of all a young man name Alex who worked as hard at being helpful as he did at cleaning all the equipment upon his early morning arrival. Just wanted to say a good thing or two about Alex. Also, there was a really nice person in the "Grab and Go" cafe. She was supper sweet. And really good, quick food there. Great stay!
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Date of stay: February 2023Trip type: Traveled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Robin G wrote a review Feb 2023
Jordan, at the front desk, was fantastic. He was incredibly efficient, helpful, and professional and made the start of our trip such a breeze! They are lucky to have him. The hotel and grounds are beautiful, and the rooms are clean and spacious.
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Had a very nice stay here. The hotel is nice and looks like a colonial Williamsburg hotel should. Staff was friendly and helpful. We got two free tickets to the historical area as part of the package which is a good deal. Shuttle stops right in front of the hotel. Only complaint is a $15 charge for parking.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed two nights recently. Since it was winter and the weather was bad nothing was crowded. Hotel staff was very friendly the interior is a little dated but clean. Room was comfortable. Ate breakfast in the restaurant and both service and food were good. Really enjoyed the proximity to everything. Will definitely go back.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel needs new management. Booked a one night stay as to attend my fathers funeral. As an elite Marriott member, I get a guaranteed 4pm checkout but this hotel upon check/in refused to honor my late checkout or offer a reasonable accommodation. The 4pm checkout was needed to accommodate my fathers funeral but not only did the front desk lack empathy in this situation but the manager refused to even speak with us. We said we were happy to accept any room which would accommodate the late check out which is a benefit guarantee in the terms and conditions of Marriotts Bonvoy program. Multiple rooms showed available for the night we were staying and the following night. Dealing with this hotel and their lack of empathy in such a difficult and trying time was not just disappointing but very upsetting. We ended up canceling our reservation and moving to a different Marriott property that was a much lower level hotel but whose front desk staff demonstrated warmth and empathy, getting a room ready for us immediately and getting us settled into a room very quickly. Sadly we lost time with family dealing with the Williamsburg Lodge who does not follow the terms and conditions of the Marriott Bonvoy program but more importantly they lack basic human decency and empathy.…
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Ceirsti Jacobs, Guest Services / Front Office at Williamsburg Lodge, Autograph Collection
Responded Jan 22, 2023
Good Afternoon 276Kayek, From all of us here at the Williamsburg Lodge, we would like to send our deepest condolences to your family. I would also like to personally apologize for the lack of empathy my team presented and to let you know this is not our standard. I am hoping to find out a bit more about this interaction as I don't believe I was on duty that day. If you could please share the name on the reservation, I will be sure to follow up all team members to ensure this does not happen again. We value all guests especially our Marriott Bonvoy members and always try accommodate all requests. I hope to hear from you soon. Best Regards, Ceirsti
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Once again we stayed at the Lodge for the Williamsburg winter blues/jazz fest. 7 of us stayed at the lodge which in the past hosted the fest but this year was held at another venue. Our stay at the lodge was fantastic! Staff and location are incredible. We ate in the hotel restaurant (Sweet Tea and Barley) twice and had wonderful service and advice from Stephen and Cat. Both extremely knowledgable and the food and drinks were fantastic. Another standout was Frederick who was one of the doormen. We took advantage of the hotel shuttle driven by Frederick to take us to and from the Fest venue. That was so nice!! Frederick could not have been nicer to take care of us the way he did. Great time had by all, we will be back again next year for the Fest and will stay at the lodge. Just hope the Lodge is hosting!!…
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Date of stay: January 2023
Rooms
Location
Service
Room Tip: Our room in the Tazwell building was extremely quiet and comfortable. Nice balcony
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
This hotel is an easy walk to the Historic Area and the shuttle stops nearby. Rooms are spacious and comfortable. Breakfast is available in Traditions Restaurant and their Spa is across the street. You can get tickets and reservations for dining and special programs at the Concierge desk.
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Date of stay: December 2022Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
$225 - $341 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
williamsburg lodge-colonial williamsburg hotel williamsburg, williamsburg hotel
LOCATION
United StatesVirginiaWilliamsburg
NUMBER OF ROOMS
323
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Claim Your ListingWILLIAMSBURG LODGE, AUTOGRAPH COLLECTION $199 ($̶2̶5̶4̶) - Updated 2023 Prices & Hotel Reviews - VA
Frequently Asked Questions about Williamsburg Lodge, Autograph Collection
Which popular attractions are close to Williamsburg Lodge, Autograph Collection?
Nearby attractions include Abby Aldrich Rockefeller Folk Art Museum (0.2 miles), DeWitt Wallace Decorative Arts Museum (0.2 miles), and George Wythe House (0.3 miles).
What are some of the property amenities at Williamsburg Lodge, Autograph Collection?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Williamsburg Lodge, Autograph Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Williamsburg Lodge, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Williamsburg Lodge, Autograph Collection?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Williamsburg Lodge, Autograph Collection?
Conveniently located restaurants include Raleigh Tavern Bakeshop, Josiah Chowning's Tavern, and Regency Room at The Williamsburg Inn.
Are there opportunities to exercise at Williamsburg Lodge, Autograph Collection?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Williamsburg Lodge, Autograph Collection located near the city center?
Yes, it is 1.0 miles away from the center of Williamsburg.
Are any cleaning services offered at Williamsburg Lodge, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does Williamsburg Lodge, Autograph Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Williamsburg Lodge, Autograph Collection?
Many travelers enjoy visiting Colonial Williamsburg (0.7 miles), Bassett Hall (0.7 miles), and George Wythe House (0.3 miles).