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Kingsmill Resort

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Kingsmill Resort
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1,468 Reviews from our TripAdvisor Community

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Showing 1,460: English reviews
Ashburn, Virginia
Reviewed 1 week ago

We were up all night because of a broken heater. I did not call that night because we arrived late and didnt notice till after we went to bed. I went to front desk and a manager who is out of touch with guest experience said he would give me a 30.00 credit. I complained and he finally said 50.00....

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Thank O855OGleet
Regina B, Guest Relations Manager at Kingsmill Resort, responded to this review

Thank you, O855OGleet, for your feedback regarding your recent stay at Kingsmill Resort. I am very sorry for the issues that you experienced during your stay. Our goal is to always exceed our guests' expectations and my apologies that we fell short of our own high standards on this occasion and that you felt the response to your disappointment was...

Williamsburg, Virginia
Reviewed 1 week ago

From the restaurants to the golf to the impeccable service, Kingsmill Resort offers you the very best of a resort and Williamsburg, VA. Proximity to other golf courses, Busch Gardens, and Colonial Williamsburg makes this a must for any traveler.

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Thank X560SXscottm
Regina B, Guest Relations Manager at Kingsmill Resort, responded to this review

I'm happy to hear you enjoyed your stay at Kingsmill, X560SXscottm! Thank you so much for the wonderful review--it always feels great when our hard work pays off. We hope you make the trip to Williamsburg to visit us again soon!

Aurora, West Virginia
Reviewed 2 weeks ago

Great resort! My family of 16 stayed for 2 nights in a 3 bedroom and 2 bedroom condo. It was perfect for us. Grounds were beautiful, rooms clean and comfortable and room service was great! We wish we had more time to enjoy the property more but we were there to tour williamsburg and busch gardens Christmas Town (which was...

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Thank Teresa V
Regina B, Guest Relations Manager at Kingsmill Resort, responded to this review

We're so happy to hear about your pleasant stay, Teresa V! Thank you for the kind words--the staff reads all of our reviews, and is always grateful when their hard work is noticed. We hope you choose to come back soon!

Lancaster
Reviewed 2 weeks ago

My Husband and I spent three days here and loved it so much we are planning a return trip in May. We stayed in building 11 and had an amazing view of the James River right off our private porch. They had shuttles that would pick you up from your room to take you to shuttle stops that took you...

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1Thank David G
Regina B, Guest Relations Manager at Kingsmill Resort, responded to this review

Thank you, David G. We’re so happy to hear that you enjoyed your stay here at the Resort. Kingsmill does its best to ensure customer satisfaction and provide an enjoyable vacation, and we sincerely appreciate your comments and feedback. We look forward to welcoming you back in May!

Waxhaw, North Carolina
Reviewed 2 weeks ago

We stayed in one of the 4 bedroom cottages right on the James River - the view was incredible. Very clean resort and friendly staff. We stayed there for 3 nights but didn't really spend much time at the resort. We were there for a quick visit between Christmas and New Years and came to the area to go see...

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Thank Amelia G
Regina B, Guest Relations Manager at Kingsmill Resort, responded to this review

Thank you, Amelia G. We truly appreciate your positive review and were thrilled to hear that your experience with your cottage was a pleasant one! We value your business and feedback and hope you return soon.

Williamsburg, Virginia
Reviewed 2 weeks ago

Got the spa getaway package and paid when I made the reservation ($330 for 1 night). Upon checkout, I was told I had to pay extra for the spa... if it's a package, why am I paying more. It should all be included. Secondly, the package includes a fireplace in our room. We called at 625pm for firewood and we...

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Thank anonymousV4724VM
Regina B, Guest Relations Manager at Kingsmill Resort, responded to this review

Thank you for sharing your comments and concerns, anonymousV4724VM. At Kingsmill, we take all feedback very seriously. We apologize that the Spa Package surcharges were not explained more thoroughly or pointed out more clearly on your confirmation letter. We do our best to remedy our guest concerns during their stay, and I understand that our Front Office Manager offered an...

Fishersville, Virginia
Reviewed 2 weeks ago via mobile

I was very disappointed with the resort. I had very high expectations and at best it was average. Had to call guest service twice to get extra pillows and glasses. Room was very small and very noisy, you could hear the people above us like they were in our room. The first morning we were there we had no hot...

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2Thank K2536JJadamf
Regina B, Guest Relations Manager at Kingsmill Resort, responded to this review

Thank you for sharing your comments and concerns, K2536JJadamf. Please accept my personal apology for the negative experience during your visit. We take all comments, positive and constructive, very seriously. It is disappointing to learn that we did not meet your expectations. We do our best to remedy our guests' concerns during their stay, but if we’re not able, we...

Burke, Virginia
Reviewed 3 weeks ago

I don't normally write reviews, but I really enjoyed this hotel/resort. I spent a night here with my family during a short trip to see some of the sites in Williamsburg. Our stay was great. The room was nice, the hotel staff were all friendly and helpful, the amenities were great. My five year old daughter loved the pool. Kingsmill...

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Thank mikeO448AJ
Regina B, Guest Relations Manager at Kingsmill Resort, responded to this review

We're so happy to hear about your pleasant stay, mikeO448AJ! Thank you for the kind words--the staff reads all our reviews, and is always grateful when their hard work is noticed. We hope you choose to come back soon!

New York, NY
Reviewed 3 weeks ago

Kingsmill is a perfect choice for multi-generational family trips. This was our second visit and it was just as good as the first. Because the property has so many options from rooms to condos to houses for rent, it is easy to find the perfect place. The 1-3 bedroom condos overlooking the James River really have a beautiful view. It...

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Thank MRD01
Regina B, Guest Relations Manager at Kingsmill Resort, responded to this review

Thank you, MRD01. “A Perfect Family Christmas Retreat” is a great compliment to Kingsmill Resort and our team members. We are pleased that you had a positive experience with our staff and accommodations. We look forward to welcoming you and your family back soon.

Reviewed 3 weeks ago via mobile

Stayed at Kingsmill for first time with 2 little kids and wife. The check-in and check process were easy. Staff at counter were friendly and had answers to all our questions. The 1-bed suit was prepared. Very clean and well arranged. The restaurants were great! Most valued feature was the privacy. No staff knocking at doors or unnecessary phone calls...

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Helpful?
Thank Bernard A
Regina B, Guest Relations Manager at Kingsmill Resort, responded to this review

Thank you, Bernard A, for choosing Kingsmill Resort on your recent visit to Williamsburg. We are extremely happy to hear that you had a wonderful experience at our Resort. At Kingsmill we strive to accommodate our guests and their needs and I am happy that we were able to provide that for you. Thank you for staying with us and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Golf course
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Kingsmill Resort is situated on 2,900 protected acres along the James River in historic Williamsburg, Virginia. At Kingsmill, we invite our guests to experience a relaxing retreat where casual elegance provides the perfect backdrop for a stress‐free getaway. Guest can relax in 425 exquisite villa‐style guest rooms and suites overlooking the sparkling James River. Situated adjacent to Busch Gardens, 5 minutes from Colonial Williamsburg. ... more   less 

Additional Information about Kingsmill Resort

Address: 1010 Kingsmill Rd, Williamsburg, VA 23185-5576
Location: United States > Virginia > Williamsburg
Price Range: $166 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kingsmill Resort 3.5*
Number of rooms: 425
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Priceline, TripOnline SA, Travelocity and Jetsetter so you can book your Kingsmill Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Kingsmill Resort Williamsburg
Kingsmill Hotel Williamsburg
Hotel Style:
#1 Top resorts Hotel in Williamsburg
#4 Spa Hotel in Williamsburg
#6 Family Hotel in Williamsburg
#11 Business Hotel in Williamsburg
#16 Romantic Hotel in Williamsburg
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Questions & Answers

Here's what travelers have asked, with answers from Kingsmill Resort staff and other travelers.
37 questions
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Questions? Get answers from Kingsmill Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We opted out of housekeeping during our stay, which got us a room credit. We were provided with extra towels which worked great. One thing I wish I would've known to ask for, though, was extra trash bags. We ended up bagging our trash in Walmart bags. Not a huge inconvenience, but trash bags would've been nice. I'm sure if I would've called, they would have brought them though. Just a tip if you choose to stay at Kingsmill.....”
 of 5 bubbles teresav778, 2 weeks ago | Read review
“Ask for a room with a river view. Beautiful sunsets and sunrise!”
 of 5 bubbles 759DavidG759, 2 weeks ago | Read review
“Single floor condo, facing the James River, nothing blocking your view. Second floor (nobody above you).”
 of 5 bubbles ConnecticutBonbon, 4 weeks ago | Read review
“If you get a room with a kitchen (one or two bedroom suite) pack a cooler, or pack food. The kitchen is fully stocked. Also if you get a room with a fireplace, the staff will start a fire for you. Finally, if you go in the fall / winter don't forget the smores...... ”
 of 5 bubbles AudreySL, 4 weeks ago | Read review
“We had a top floor and you can hear everyone running up the steps and sometimes through the walls. I can't imagine if we were on the lower floors. So ask for a top floor!”
 of 5 bubbles eveybri, Nov 29, 2016 | Read review
5 of 5
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