Kingsmill Resort
1010 Kingsmill Road, Williamsburg, VA 23185-5576
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About
#15 of 74 hotels in Williamsburg
Location
4.7
Cleanliness
4.5
Service
4.4
Value
4.1
Kingsmill Resort is the only AAA Four Diamond resort in historic Williamsburg, Virginia and is situated on 2,900 protected acres along the James River. At Kingsmill, we invite our guests to experience a relaxing retreat where casual elegance provides the perfect backdrop for a stress‐free getaway. Guest can relax in over 400 exquisite villa‐style guest rooms, play a round of golf, relax at the spa, enjoy the fitness center, indoor and outdoor pools, as well as dine in any of our on-property restaurants. Situated adjacent to Busch Gardens, 10 minutes from Colonial Williamsburg.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Tennis court
Babysitting
Parking
Wifi
Hot tub
Lazy river
Indoor pool
Outdoor pool
Heated pool
Fence around pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free shuttle or taxi services
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Concierge
Gift shop
Non-smoking hotel
Picnic area
ATM on site
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Private balcony
Kitchenette
Microwave
Flatscreen TV
Room service
Safe
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English
Location
Full view
Contact
1010 Kingsmill Road, Williamsburg, VA 23185-5576
Getting there
Rental CarsSee rental cars from $54/day
2527Reviews89Q+A100Room tips
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+1
Booked on line based on reviews and pictures. Arrived room they sent us to was drab, dated and musty. Asked for some help to something that matched there marketing representation. They only offered $50.00 night upgrade to waterfront room with great view but was worn looking. The younger staff members were friendly, the older ones not so. Seem like the veterans didn't like the job or the service profession. Very cold feel from the staff generally. Difficult to get coffee replenish. Often getting too few Keurig cups even after telling need four. No room cleaning offered during our four night stay. It cost 25.00/cleaning. They do offer clean towels and trash takeout if you call ahead 24 hours. Generally they were hesitant to offer generous allotment of towels/coffee. Only really great thing about this place was the view from our upgraded room. The feeling we got was it was a typical bait and switch marketing effort by a dated looking property. What you see on line is not what you get at checkin. To top it off you have to pay them even more to get you a room like they pitched at the initial review. The upholstery was defaced on the stools in room. Some piping was exposed at the entry door. The outside of building had broken landscape lighting and needs a paintjob.…
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Date of stay: October 2022
Rooms
Cleanliness
Service
Room Tip: call directly to hotel and pick a room with waterfront view as that the only good thing there.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
For the full details read this long review - but in short I attended a very mismanaged wedding at this resort. If considering for a wedding venue - put on your boxing gloves. I did not play golf or tennis during my visit so perhaps that could have changed my impression - but I was there for a 3 night stay as a wedding guest. Regarding the resort in general - grounds are beautiful and well kept. The buildings were not built with any soundproofing in mind. Could hear every word of my neighbors' conversations, porch activities and TV watchings. Resort not concerned about your sleep either as my porch as patio door had a man leaf blowing them quite early in the morning. Walking the grounds was quite and peaceful - just don't try to actually rest in the rooms. The wedding situation was a HOT MESS. My friend had a cocktail hour the night before her wedding. Only sliders were placed for quests to access. The other food was served by only one server (about 40-50 guests) so all food was quite cold if you got any at all (most tray ran out before reaching the back of the room). Several items were not what the bride had ordered or substituted without her concent. The next morning the bride was promised a room for the bridesmaids to dress and one bridesmaid brought a lovely champagne for mimosas. The hotel said outside drinks were not allowed (not previously mentioned despite this plan being very specifically outlined to the internal wedding helper "cyntia" (might be spelling this wrong)). The hotel instead brough $10 prosecco and charged $30 per bottle. No upgrade available. Cyntia promised to be present on the day of the event but could not be found and did not attend any events and did not return calls even regarding problems. The reception had been planned months in advance with a seating chart and dinner choices submitted, but on the night of the reception the servers had no record of this and several tables were short place settings. One of the bridesmaids had to circulate among the guests asking their dinner choices again while an outside event helper found additional chairs. The strings of lights on the reception patio weren't working and the hotel could answer why and basically didn't have time to worry about it. Father of the groom test outlets and moved extension cords until they came on. The booking of the resort for a wedding includes a bridal suite but this room is not dog friendly. The couple getting married while I was there included their dog so they had to rent another room at additional cost. They therefore wanted another guest (in this case the groom's sister) to stay in the bridal suite but the hotel did not allow it and no compensation was given so the bridal suite sat empty and the groom sat fuming. Personally I was looking forward to an afternoon in the spa before the wedding. This was booked quite far in advance - but the morning of my services I was awakened by a call from the spa telling me that my services had been cancelled because they didn't have enough technicians and they had large groups to manage so they were cancelling me. No compensation was offered at all. On a positive note I rented a bike for the afternoon freed up by my cancelled spa services. The harbor master was lovely. Overall: won't go back.…
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Date of stay: October 2022
Value
Cleanliness
Service
Room Tip: Higher floors will have less foot noise. Keep in mind how spread out the property is!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
My wife and I spent 5 days this past September at Kingsmill. We had a very nice and relaxing time. Our room over-looked the James River, and it was so peaceful sitting on our balcony watching the river flow by. The resort was not very crowded the week we stayed, and it was very relaxing.
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Date of stay: September 2022
Rooms
Cleanliness
Service
Room Tip: choose a room overlooking the James River
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stay at Kingsmill 3x a year and things have gone downhill. The pools and bothrooms are mess, no one is cleaning up, Room service either cuts off early, won't deliver, or is out of food. Shuttle service to Busch Gardens no longer included.
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Date of stay: September 2022
Location
Service
Sleep Quality
Room Tip: 1 bedrom condos have good space
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
+1
This was our first time staying at the Kingsmill Resort, but it definitely won't be the last! We stayed in a one-bedroom river condo. It was a beautiful, spacious, immaculate apartment with a full kitchen and a washer and dryer. Our kids slept in the bedroom while we took the sofabed, which turned out to be super comfortable! We all slept great! The property is absolutely gorgeous - I loved sitting on our back porch every morning, sipping my coffee and gazing at the James River. So peaceful and relaxing. The river pool is FANTASTIC - huge and very clean pool, lazy river, water slide, jacuzzi, poolside bar that also had food, plenty of lounge chairs with umbrellas for shade. We loved it! There's also a spa (we got wonderful massages there!), two golf courses, tennis courts, another outdoor pool area, indoor pool with jacuzzi, game room and fitness room. It's only 10 minutes from Busch Gardens and Colonial Williamsburg. I especially love that it's pet-friendly - we brought our cat Bruno! We didn't mind that they don't clean the guest rooms during the stay, because we didn't want a stranger coming in and spooking our cat anyway. It was clean when we arrived, and staff were very helpful and always brought anything we needed (extra towels, toilet paper, etc.) You CAN get your room cleaned for an extra fee, if it's important to you. The only downside to this place is that all on-site restaurants are closed by 9:00 pm and there's no place on-site to get food after that. But we knew that from other reviews, so on our way here we stopped to get lots of sandwiches and snacks to keep in the room for late-night munchies. I recommend coming in late August: most kids are back in school by then, so it wasn't at all crowded. We love this place!…
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
+1
Very disappointed with this resort! My expectation for paying $360 a night does not include an un vacuumed room and a front desk that doesn’t respond to requests to come and clean. It took a third call to finally get to a general manager who got someone over here to vacuum. in addition to the room being unfinished, the outside of the condo is very unkempt. There are cobwebs everywhere, chipped paint and dry wood on the steps that is a tripping hazard for anyone. Don’t be fooled this resort is overpriced and underwhelming!
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
This was our second time staying at Kingsmill, the first was summer 2019. Our condo was clean, housekeeping & concierge are just a text away, it was great. The only drawback was the coffee machine stopped working on the second morning but we had another one in the other side of our condo. All the staff were lovely. Highly recommend for families visiting Williamsburg!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The Kingsmill is a beautiful resort. We stayed in the River rooms with a balcony overlooking the river. The room was big, clean with a pretty view. Just a note, there are no elevators in the river rooms. So if you have trouble with stairs, request a ground floor room. (we were on the third floor). There are a lot of mosquitos, however, so after the first day of going out onto the balcony (quickly opening and closing the door) we found a lot of mosquitos in the room. We used the River Pool with the lazy river as well as the other outdoor pool and indoor pool. All of which where clean and well kept. The only restaurant we ate at was Eagles and we had a great lunch. We used the Mill in the morning for a quick breakfast of donuts and egg sandwiches and it was good. My one big complaint.......after requesting clean bath towels one morning (there is no maid service) and the delivery taking quite awhile (over an hour), I informed the front desk that we were heading out for the day and could the towels please be left in our room. When we returned to our room that evening, we found our hotel room door left wide open and the towels inside the room. I immediately called the front desk (who was very apologetic) and was transferred to the manager. The manager offered a half hearted apology and did issue us new room keys but the whole incident was very disconcerting and there was no follow up from the manager. Hotels should take their security issues more seriously.…
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Date of stay: July 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
My wife and I have been going to Kingsmill each summer with our two children for just over a decade and have formed many great memories. This year however left us disappointed. First off, we paid a little over $150 more per night which I can understand given that the resort is obviously trying to make up for lost revenue during Covid. However, what you get for the money has certainly dropped off. The free shuttle to the parks is gone. The staffing at the River Pool is practically non-existent and the hours of the facility have been cut. Our package also used to include breakfast which is also a goner. You will also not get your room serviced during your stay. You will even be emptying your own garbage can. When I asked at checkout why all of the changes, I was simply told that they are short-staffed. I get it but when you raise prices and significantly cut services you are turning even your most loyal visitors off. What was always a no-brainer in terms of returning the following summer is not any longer. Too bad.…
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Date of stay: July 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
RDEXP wrote a review Jul 2022
Philadelphia, Pennsylvania, United States9 contributions15 helpful votes
The staff was awesome. The pools, grounds, and the convenience to Busch Gardens was great. 1 Star for the staff and 1 star for the grounds. The three star loss and I believe, fair to say, is because you will NOT sleep or have peace and quiet. And I doubt management could do anything about it, unless they bulldoze the place and rebuild. 1. You will hear the people above and/or below you. If they blow their nose you will hear it. 2. When they take a shower, you will hear it. 3. When they flush the toilet, you will hear it. 4. When they walk, you will hear it. 5. When they open and close any doors, you will hear it. 6. When the dogs bark, you will hear it. 7. When the air conditioning unit kicks on, you will know it. If your neighbors are awake so will you! Absolutely no need to set an alarm. Bring earplugs! You've been warned. It's like apartment style housing and you will hear your neighbors to the point it can be believable they are in your housing unit. I would have rather slept on the beautifully landscaped lawn in a tent. Good job to the staff! But the housing is terrible, below average. I have stayed in cheap motels and hotels and had better sleep and more peace and quiet. I look forward to a good nights rest, off property.…
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Date of stay: July 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$222 - $313 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kingsmill resort williamsburg, kingsmill hotel williamsburg
LOCATION
United StatesVirginiaWilliamsburg
NUMBER OF ROOMS
425
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Frequently Asked Questions about Kingsmill Resort
Which popular attractions are close to Kingsmill Resort?
Nearby attractions include Colonial Williamsburg (4.1 miles), Colonial Escape Room (1.2 miles), and Bassett Hall (3.3 miles).
What are some of the property amenities at Kingsmill Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Kingsmill Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Kingsmill Resort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Kingsmill Resort?
Conveniently located restaurants include Fat Canary, Rick's Cheese Steak, and Second Street Bistro.
Are there opportunities to exercise at Kingsmill Resort?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Kingsmill Resort have an airport shuttle?
Yes, Kingsmill Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kingsmill Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Kingsmill Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Kingsmill Resort?
Many travelers enjoy visiting Colonial Williamsburg (4.1 miles), Bassett Hall (3.3 miles), and George Wythe House (3.8 miles).