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Westgate Historic Williamsburg Resort

479 reviews
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Traveler (133)
Room & Suite (49)
Pool & Beach (12)
Overview
  • Excellent37%
  • Very good26%
  • Average14%
  • Poor9%
  • Terrible14%
Travelers talk about
Free Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness center
3.0 Star Hotel
All hotel details
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Rooms
Jan 29Jan 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (479)Write a Review
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All reviewsliving roomwasher and dryerhistoric williamsburgfull kitchenhot tubone bedroom unitwilliam and maryrichmond roadbusch gardenshousekeeping staffshort drivedevinfireplacevirginiastovegamecollege
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1 - 5 of 468 reviews
Reviewed 4 weeks ago via mobile

I reserved a one bedroom unit and found it not to be as clean as I have become accustomed to. I found hair in bath vanity sink. Shower would not drain properly and would fill up with water. I called on Tuesday to have this...More

Thank RaymondNCMA
Response from WestgateResorts, Guest Relations Manager at Westgate Historic Williamsburg ResortResponded 4 weeks ago

Thank you for taking the time to point out the issues that affected your stay at Westgate Historic Williamsburg Resort. It seems we have failed to measure up to expectations with regard to customer service,room maintenance, and room cleanliness. That is unacceptable. We will take...More

Reviewed December 13, 2017

We received room that was much larger and nicer than we expected. We found everyone to be very helpful and friendly, there were fresh towels every other day. I loved visiting the main office of the resort for coffee and popcorn several times daily. We...More

Thank treasure02
Response from WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg ResortResponded December 14, 2017

Thank you so much for your kind review of Westgate Historic Williamsburg Resort. We are so happy to see that you enjoyed your room accommodations, as well as your stay overall. Our staff strives to be attentive and give great service, and we are delighted...More

Reviewed December 6, 2017 via mobile

Room was very nice, spacious, and clean. Staff was incredibly friendly and helpful when there was a concern, and quickly upgraded us to another room! And the next morning when we forgot a valuable item in the room, housekeeping and staff were very helpful in...More

Thank MichelleMont
Response from WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg ResortResponded December 8, 2017

Michelle, thank you so much for your kind review of Westgate Historic Williamsburg Resort. We are delighted to hear that you enjoyed your room accommodations, as well as the service provided to you by our staff. We are honored to have had the chance to...More

Reviewed November 7, 2017

Room was clean, plenty of towels. My husband and I were on our honeymoon, Williamsburg is awesome we love everything about it. I have to say hotel was nice and clean. We had a family emergency so had to end our vacation and leave immediately...More

2  Thank Cwdasilva
Response from WestgateResorts, Guest Relations Manager at Westgate Historic Williamsburg ResortResponded November 9, 2017

We appreciate you taking the time to share with us your experience at Westgate Historic Williamsburg Resort. You and your family have our deepest condolences in the passing of your family member. It is our hope that you find the strength to present the paperwork...More

Reviewed November 1, 2017

Westgate is a hidden treasure. From the moment you walk in the hotel you feel at home!! Tony and Kevin are top notch and go above and beyond. The rooms are comfy and the pool is open year round. The rooms are always spotless!! I...More

Thank slapda
Response from WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg ResortResponded November 9, 2017

Thank you for sharing your feedback with us. We are always pleased to hear when our beautiful facilities and our courteous staff were able to provide you with an excellent vacation. We look forward to having you back soon! Nahi.

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free Internet
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Hot Tub
Outdoor pool
Details
Price range
$64 - $237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Williamsburg
#21 Romantic Hotel in Williamsburg
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$64 - $237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Williamsburg
#21 Romantic Hotel in Williamsburg
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveler (133)
Room & Suite (49)
Pool & Beach (12)
Dining (3)
Hotel & Grounds (73)
Bathroom (20)
Business Center & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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Peggy H
December 5, 2016|
Answer
Response from Michael W | Property representative |
Newport News/ Williamsburg International Airport (PHF) About 20 miles away
0
Votes
Peggy H
December 1, 2016|
AnswerShow all 4 answers
Response from Michael W | Property representative |
Request a 2nd or 3rd floor unit with a pool view. You can do this by calling the Resort directly @ 757-229-6220
0
Votes
paulyjo77
October 12, 2016|
AnswerShow all 6 answers
Response from Michael W | Property representative |
The hot tubs are the standard size.
0
Votes
Room Tips
"Every room I have stayed in has been nice!!"
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"Don't stay here."
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"There are no good rooms. Stay elsewhere is my best advice."
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"I had a lovely suite as a timeshare exchange but some who booked for a hotel room were not at the main site..."
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