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Westgate Historic Williamsburg Resort

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Westgate Historic Williamsburg Resort
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400 Reviews from our TripAdvisor Community

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Showing 392: English reviews
Maryland
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed yesterday NEW

This was our second time staying at the Westgate. The first time we stayed in the main section of the establishment. It was really nice and clean. Unfortunately the second and last stay was horrible. We traveled here for our anniversary and was so disappointed. It was misleading because when we made our reservations, we reserved what would thought would... More 

Helpful?
Thank dsdjr
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

My family has stayed here before a couple years ago. We stayed in the main building where the lobby is and had a great experience. The room was clean, upgraded and everything was great. Fast forward to Summer 2016, our room was in one of the remote cottages. Now I see what the other bad reviews are saying. These rooms... More 

Helpful?
1 Thank Christian J
Westlake, Ohio
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

You see the beautiful photo but the results were ugly. Our room was dark, dank, and smelled of mildew. Sheets and all were never changed in 3 days; the bed was just made. Old Coffee pot but no coffee. Some items (throw away) left on floor and never picked up. 1 small wastebasket. No ice availability. With the smell and... More 

Helpful?
2 Thank BruceTravels
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review

Your feedback is really important to us. We aim in exceeding our owners and guests expectations; for this, it is unfortunate to hear that your experience was less than that. We are in the process of rennovating and we apologize for the inconvenience this may have caused. Also the housekeeping service works different than a hotel but you can always... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

We did not have a good experience at this hotel/resort. There were only a few good points, but i will lead with those, because not all aspects of the establishment were terrible. The Good: 1. The bed was comfy and clean. 2. The room had a good A/C unit: very important for Virginia in the Summer. 3. Parking was available.... More 

Helpful?
2 Thank Beowulf511
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review

We appreciate you letting us know in detail about your experience at the Westgate Historic Williamsburg Resort. On a positive note, we are happy that you noticed our comfortable bed and A/c and also our convenient check-out. On the other hand, it saddens us to hear about the negative aspects that you experienced , as this not what we want... More 

Quicksburg, Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Thought we were going to be staying in this beautiful hotel but when we checked in and my husband told me we were going to the cottages i said what cottages that wasn't on their web page. Very disappointed got down graded to the servants quarters i felt like. The first room couldn't get the door open had to make... More 

Helpful?
1 Thank rdht2016
1 of 5 stars Reviewed 1 week ago via mobile

The outside architecture is beautiful according with the area, but inside the rooms are terrible, unclean and old. The cleaning service is the worse. In one week they clean the room and made the beds once. The air conditioner doesn't work and the personel doesn't care about you. The historic Williamsburg is beautiful but the hotel is awful.

Helpful?
Thank Quiti01
2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

We have stayed at a lot of hotels in Williamsburg, and unfortunately this establishment was the worst. We booked a double queen cottage through tripadvisor. When we arrived there was no room available for us and we had to wait 45 minutes for them to find us a room that was not what we booked. They ended up giving us... More 

Helpful?
Thank Alicia B
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We stayed in a Colonial room which was one of their cottages. Apparently we weren't lucky enough to get a renovated room. The bed was comfortable and the staff was nice. The room was ok. Very outdated and no sound proofing whatsoever. I don't need to hear every conversation my neighbors have. There was a pool right next to our... More 

Helpful?
2 Thank Amanda M
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review

We appreciate your selection of stay at the Westgate Historic Williamsburg Resort. It is pleasing to hear that you noticed the attention of our staff, the comfort of our beds and our convenient prices. All our units are assigned at the time of check-in an based on availability; for this, you are surely getting the type of unit booked but... More 

2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

The room we got didn't have a functioning AC, they changed our room for the night while they repaired it and the room they changed us in to was a wreck as well; the floor was wet, the bed was a disaster, it was just bad. The hotel in general seems like it's falling apart. I understand it's colonial but... More 

Helpful?
Thank Santiago M
Campo Largo, PR
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We are Westgate owners down in Orlando. But this time, we decide to trade our stay and booked a week at the Williamsburg Westgate. And we have no regrets! Hotel is way smaller than the Lakes & Spa in Florida but, well, the purpose is entirely different! Overall, we had a good stay. The property itself is well taken care... More 

Helpful?
Thank Giuliano V
WestgateGuestRels, Guest Relations Manager at Westgate Historic Williamsburg Resort, responded to this review

We are beyond thrilled when our owners and guests have a memorable time with us here at the Westgate Historic Williamsburg Resort. It is great to know that you took advantage of our fully-equipped units and the life vests provided to your convenience. The property is certainly different in comparison to the one you own at the Westgate Lakes Resort... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Concierge
Official Description (provided by the hotel)
The Ideal Choice for Your Williamsburg Vacation Getaway Westgate Historic Williamsburg Resort in Williamsburg, Virginia, provides guests all the comforts of a fully furnished home, all within minutes of area attractions such as Colonial Williamsburg, Busch Gardens Williamsburg and Water Country USA. Accommodations at our Williamsburg, VA hotel range from cozy studios to spacious one- and two-bedroom villas with fully equipped kitchens, queen sleeper sofas, separate living and dining areas, satellite TVs with DVD players and full baths with jetted tubs. ... more   less 

Additional Information about Westgate Historic Williamsburg Resort

Address: 1324 Richmond Rd, Williamsburg, VA 23185-2837 (Formerly Heritage Inn)
Location: United States > Virginia > Williamsburg
Price Range: $65 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Westgate Historic Williamsburg Resort 3*
Number of rooms: 85
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Also Known As:
Westgate Historic Williamsburg Hotel Williamsburg
Westgate Historic Hotel Williamsburg
Williamsburg Westgate Historic Hotel
Hotel Style:
#4 Green Hotel in Williamsburg
#21 Romantic Hotel in Williamsburg
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