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Comfort Inn Central

2007 Richmond Rd., Williamsburg, VA 23185 (Formerly Central Inn)
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Comfort Inn Central
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249 Reviews from our TripAdvisor Community

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Chillicothe, Ohio
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed December 15, 2015

At one time this was a nice hotel but time has taken its toll. We were told it will be given a remodeling next year. For now it is no more than OK but just don't expect too much. The time share person in the lobby was annoying and should be put out of the building. Breakfast was minimal at... More 

Helpful?
Thank Robin009
DVVD, Guest Relations Manager at Comfort Inn Central, responded to this review

We sincerely apologize that you were not satisfied with our hotel. I am sorry that we didn't meet your expectations. Thank you for your feedback as we will have this reviewed by our management and possibly make necessary adjustments. We hope to see you again and thank you for your business. More 

Granite City, Illinois
Level Contributor
66 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed December 15, 2015

Excellent Comfort Inn conveniently located to restaurants and Colonial Williamsburg. Hotel was very clean and the desk staff was helpful and friendly. Breakfast had a good selection of hot and cold foods. Limited perking close to front entrance, but plenty in back lot.

Helpful?
Thank Daddygar
DVVD, Guest Relations Manager at Comfort Inn Central, responded to this review

I am glad that you liked our accessible location, clean hotel, staffs excellent customer service and wide selection for breakfast. Thank you for your feedback regarding parking, we will have this reviewed by our management and resolve immediately. Thank you for your business and we are looking forward for your next visit with us! More 

Fort Washington, Maryland
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 13, 2015

Used rooms 209 and 211. In room 211 the HBO Guide for December was not included in the room and the pen was not put next to the paper on the table. The wall light switch does not turn on the central room lights; each lamp has an individual button which is difficult to notice when it is dark in... More 

Helpful?
Thank Barbara207
DVVD, Guest Relations Manager at Comfort Inn Central, responded to this review

We sincerely apologize that you were not completely satisfied with our facilities. Rest assured that we will have this fixed immediately. Thank you for still appreciating our accommodations. We are looking forward for your next visit in our hotel. More 

Eliot, Maine
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 8, 2015

Hotel was advertised as new and was old and very worn. Multiple problems and very dirty. they ran out of food for breakfast. It was noisy and there were fights outside during the night. We did not feel that our vehicle was safe.

Helpful?
Thank davesde
DVVD, Guest Relations Manager at Comfort Inn Central, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. It is very important to us to address these sorts of issues right away and to ensure that you are able to enjoy the rest of your stay. I do apologize for the inconvenience that you experienced. We hope... More 

Travelers are raving about these Williamsburg hotels

Virginia
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 7, 2015

We have stayed at the Comfort Inn in the past, and had made reservations to stay again, but had to cancel due to a death in the extended family. Even though our cancellation was after the time stated so as to avoid a charge they very kindly did not charge us. We are truly grateful -- and hope to stay... More 

Helpful?
Thank 2Virginians
DVVD, Guest Relations Manager at Comfort Inn Central, responded to this review

Thank you for sharing this heartfelt review of our hospitality and accommodations. It is truly our primary aim to ensure that you feel at home and to help you in any way that we can, especially during stressful and difficult times. We greatly appreciate your loyalty and we are looking forward to your next visit with us! More 

Staunton, Virginia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 16, 2015 via mobile

The last time we stayed here in April, I wrote a great review...unfortunately that is not the case this time. Upon checking in, our room had a very foul odor but we didn't complain thinking maybe once we turned the air on it would go away. We tried to use the hot tub in the room and it would barely... More 

Helpful?
Thank aj330427
DVVD, Guest Relations Manager at Comfort Inn Central, responded to this review

We sincerely apologize that you had an overall unsatisfactory experience in our hotel. Rest assured that this will be forwarded to our management to have them look into it and also to our staff to have them reminded of their duties. We hope that you can still give us another chance to prove how much we value your business on... More 

Edgewater, United States
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 2, 2015

Our room was pleasant; I enjoyed having the two lounging chairs in the room rather than the usual desk chairs. The staff was friendly and charming. The bedding, bath, and room were clean and comfortable. The breakfast was warm with numerous choices; they even had fresh bananas, always a plus for us.

Helpful?
Thank Janice M
DVVD, Guest Relations Manager at Comfort Inn Central, responded to this review

I am glad to hear that you enjoyed your stay with us! Thank you for giving us a five star rating! We are very grateful that you appreciated our efforts in providing an excellent customer experience. Thank you for your business and we are looking forward for your next visit within the area! More 

Halifax, North Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 19, 2015 via mobile

Checked into a very old.....dated room way at the end of the hall. The room looked like a piece of furniture was missing. Beds are small and on the hard side. Bathroom fan was loud. It was hard to open bathroom door from the inside without having to stand between the the sink and toliet. The tv was small and... More 

Helpful?
Thank Jacqui E
DVVD, Guest Relations Manager at Comfort Inn Central, responded to this review

Hello Jacqui E, Thank you for your reviews. I apologize that we were not able to make your stay with us a memorable experience. I want you to know that we are working hard to improve upon our weaknesses and to surpass the expectations of our guests. I hope that you will remember our positive aspects and decide to stay... More 

West Virginia
Level Contributor
81 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed October 14, 2015

My wife, small son and I stayed here for three nights while visiting Bush Gardens, Jamestown and colonial Williamsburg. The hotel is in a great location. The bed was comfortable and the bathroom fairly clean. However, we noticed a bad smell all three nights we where there, but it was not terrible. We also noted that the property could use... More 

Helpful?
Thank Immune01
DVVD, Guest Relations Manager at Comfort Inn Central, responded to this review

Hello Immune01, Thank you for staying with us and for noting the aspects of our facilities that we need to look into in order to ensure your satisfaction in our hotel. Through feedback like yours we are able to address our weaknesses and to improve upon them and we thank you for taking the time to write such a thorough... More 

Charlottesville, Virginia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed October 6, 2015

This hotel charged me 4 times for 1 nights stay on two different credit cards. Then they refused to acknowledge their mistake so I had to dispute the charges with my credit card. Keep an eye on your statements if you stay here. Though you are better off picking another hotel, the area has tons of better options.

Helpful?
1 Thank MeredithP982
DVVD, Guest Relations Manager at Comfort Inn Central, responded to this review

Hello MeredithP982, I apologize that you experienced such an unusual issue in our hotel. I will certainly forward your concerns to our management so that they can look over this matter immediately and address it accordingly. I hope you will accept our sincerest apologies for these difficulties, and I thank you for bringing the matter to our attention. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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