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Courtyard Williamsburg Busch Gardens Area

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Courtyard Williamsburg Busch Gardens Area
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213 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Glen Burnie, Maryland
Level Contributor
8 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed here with my family for a quick long weekend mini-vacation before back to school. The hotel was clean, the room was immaculate and the staff was very friendly. We loved that there were TVs at the little tables where we ate our breakfast every morning. We also would bring food in from other places and sit at those tables... More 

Helpful?
Thank GRaysRock
Millville, New Jersey
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed only one night. The room was clean and the bed was comfortable. The staff was friendly and check in was easy. We arrived an hour early and our room was ready. The internet is slow and if you want faster, you have to pay for it. But I don't go on vacation to use the internet. I can... More 

Helpful?
Thank RNCBSN
Allentown, New Jersey
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I will say that the majority of staff were very nice - however some of the issues we had were just plain ridiculous. Some improvements could make this a much nicer place to stay. We had to change three times to get a room (one was not ready, one we got locked out of for over an hour) Management did... More 

Helpful?
Thank 2killamockingbird
WCFD, Manager at Courtyard Williamsburg Busch Gardens Area, responded to this review

Dear 2killamockingbird, Thank you for taking the time to add a comment to Trip Advisor regarding your recent stay at the Williamsburg Courtyard by Marriott Busch Gardens Area. At Marriott we strive to make every stay uneventful and we definitely fell short with your stay. I would like to take this opportunity to apologize for all of the inconveniences you... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We stayed for a week for a family vacation to Busch Gardens and Water Country USA. The hotel was very clean and updated. The room was so nice, and very clean. The pool was awesome, hot tub too! The only complaints we had we're minimal- the pool deck was painful to walk on without shoes (pebble-like texture). Also, there was... More 

Helpful?
Thank MissRaeBot
Cream Ridge, New Jersey
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Arrived after driving 6 hours and just wanted to wash up and have dinner. As we were walking to our room the person who checked us in came running down the hall and told us the room he had given us "wasn't up to Marriott standards," and he was giving us another room. That meant they hadn't cleaned the room.... More 

Helpful?
1 Thank FJP_61
WCFD, Manager at Courtyard Williamsburg Busch Gardens Area, responded to this review

Dear FJP_61, Thank you for taking the time to share your recent experience at the Williamsburg Courtyard with us through Trip Advisor. Providing excellent service is our goal; unfortunately, we were not able to exceed your or our expectation. I apologize for the inconvenience of the broken lock on your guest room door. I am disappointed to learn that we... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Not sure if we just caught this hotel at the wrong time, but this was one of the worst stays in any Marriott chain my family has ever had. First, the pool was closed when we got there supposedly because the Holiday Inn they are building next door knocked out the power? The lobby, where they sell food, is updated...... More 

Helpful?
Thank Scott F
Todd W, Manager at Courtyard Williamsburg Busch Gardens Area, responded to this review

Dear Scott F., Thank you for taking the time to share your recent experience at the Williamsburg Courtyard with us through Trip Advisor. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this... More 

California, USA
Level Contributor
43 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for a long weekend in July 2016; our second stay in the hotel. Location close to Busch Gardens; bit of a drive to Colonial area and other tourist attractions. Couple of restaurants within walking distance. Check-in was a bit of a problem. The receptionist was not sure whether or not our rate included breakfast (it did not, but the... More 

Helpful?
1 Thank DavandNat
Apple S, Manager at Courtyard Williamsburg Busch Gardens Area, responded to this review

Hello DavandNat Thank you very much for taking the time providing us the feedback of your stay in July 2016. I would like to apologize on behalf of front desk and Bistro teams. Providing excellent service is our goal; unfortunately, we were not able to exceed your or our expectation. I have talked with Front Desk staff and trained the... More 

Bucks County, PA
Level Contributor
108 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We love staying at the Marriott hotel chain. The hotels are clean, the beds comfortable and the locations are central. Imagine our surprise when our room was not cleaned during our stay. The second night we were there, we noticed that the room was clean, but the maid hadn't tossed the mostly used shampoo bottles, nor had she left additional... More 

Helpful?
Thank Compassrose87
Todd W, Manager at Courtyard Williamsburg Busch Gardens Area, responded to this review

Dear Compassrose87, Thank you for taking the time to share your recent experience at the Williamsburg Courtyard Busch Gardens Area with us through Trip Advisor. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. We have reviewed our "stay-over" cleaning process with the housekeeper that cleaned your... More 

Hanover, Pennsylvania
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My boyfriend and I stayed here for 4 nights when visiting Busch Gardens. We got the Busch Gardens and Water Country tickets and room package. There ended up being a bit of confusion with it as the package we picked didn't start yet. We were only able to go to Busch Gardens but luckily the tickets lasted the whole Summer... More 

Helpful?
Thank Alisyn H
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Met up with family at this hotel. Every service person in the hotel had a smile and warm greeting. Room was very clean. Bed and pillows made for a perfect nights sleep. Woke up refreshed and ready for a fun day.

Helpful?
Thank Michele T
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Contemporary style hotel desgined for business and leisure trevelers located off Route 60 East. ... more   less 

Additional Information about Courtyard Williamsburg Busch Gardens Area

Address: 470 McLaws Cir, Williamsburg, VA 23185-5646
Location: United States > Virginia > Williamsburg
Price Range: $110 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Williamsburg Busch Gardens Area 3*
Number of rooms: 151
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Also Known As:
Courtyard By Marriott Williamsburg Hotel Williamsburg
Courtyard Williamsburg
Williamsburg Courtyard
Williamsburg Marriott
Hotel Style:
#10 Family Hotel in Williamsburg
#13 Business Hotel in Williamsburg
#19 Romantic Hotel in Williamsburg
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