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We arrived on a Saturday and our room was ready. Upon initial inspection things appeared pretty good. We were getting ready to go eat and realized we had absolutely no towels..we went to the front desk and someone from housekeeping brought us up some. Beds...More
The room was very spacious and comfortable. It is in need of a makeover. The ceiling was cracked in several places, the mirror in the dressing area was cracked out along the top. There was a picture hanging in the bathroom that steam had ran...More
Stayed at hotel for 3 nights and the hotel was nice. The room was clean, the staff friendly and helpful. Dogs are allowed to stay at the hotel but I did not smell dog odors when I entered my room or out in the halls....More
I stayed here for one night while visiting the Williamsburg area. It was the night before July 4th so there was a lot of activity in the pool area when we arrived. That's okay (and expected), but it was very loud. Check in was quick...More
Response from Peter C, General Manager at Residence Inn WilliamsburgResponded July 9, 2018
Thank you for taking the time to review our property. We appreciate all feedback form our guests. I was very happy to read that you were impressed with the cleanliness. I will be sure to share this with our Housekeeping team.
This hotel can't be a corporate Marriott. If so, they need to please bring it up to Marriott standards. Maybe Marriott has gone down??? It was becoming my brand of choice until this visit. Please review the pics and decied for yourself.More
Response from Peter C, General Manager at Residence Inn WilliamsburgResponded June 18, 2018
I want to thank you for staying with us on your recent visit to Williamsburg. I am sorry that the room was not what you have come to expect form a Marriott property. I will be using this feedback as a training opportunity with my...More