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Embassy Suites by Hilton Williamsburg

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1,073 Reviews from our TripAdvisor Community

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Showing 1,070: English reviews
concord
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were very pleased with this choice of hotel. Really enjoyed the breakfast and manager's reception; definitely a step above most standard complementary breakfast services. The hotel room itself could be cleaner but it wasn't terrible. I do agree with some other reviews; there are some updates needed. Overall great location and would most definitely stay again; great value.

Helpful?
Thank carbch4
Larry W, General Manager at Embassy Suites by Hilton Williamsburg, responded to this review

Dear carbch4, Thank you for the feedback from your recent stay here at the Embassy Suites. I am happy to hear that you "really enjoyed the breakfast and manager's reception", that is definitely consistent with most all of our guests. I am sorry to hear about the cleanliness issues, we do pride ourselves for our attention to detail relative to... More 

Baltimore, Maryland, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From the time of check in to check out we had phenomenal service!! The room was clean and smelled wonderful! We came during the evening cocktail hour thingy and that was awesome. Our son's enjoyed their snacks and were all fueled up and ready to go to Busch Gardens. When we came back we were starving and the receptionist gave... More 

Helpful?
Thank Alyssa B
Larry W, General Manager at Embassy Suites by Hilton Williamsburg, responded to this review

Dear Alyssa B, Wow! Thank you so much for the great feedback from your recent stay here at our hotel! I really can't add anything to your comments other than I look forward to seeing you when your travels bring you back to Williamsburg. Oh, and I knew you would enjoy that special lemonade! Thanks again! Sincerely, Larry More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Like a lot of reviewers, I really liked this property over all. Great location to our planned activities, modern and well-appointed room (2 bed, 2 bath suite), great price, above average hotel breakfast, and most of the staff was very nice. This was our family Summer vacation, so we booked the room for seven nights. On the other hand: 1)... More 

Helpful?
Thank Joe M
Philadelphia, Pennsylvania
Level Contributor
112 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We had a little hiccup at check-in but the manage on duty David Thompson stepped in and resolved the issue quickly. He was very pleasant and exceptionally professional. Now the good, the facilities are nice but they need more elevators. During busy periods the wait for an elevator was quite long. The complimentary cocktail hour and buffet breakfast were crowded... More 

Helpful?
Thank Pagasman
Larry W, General Manager at Embassy Suites by Hilton Williamsburg, responded to this review

Dear Pagasman, Thank you for the constructive feedback from your recent stay here at the Embassy Suites. I would first like to apologize to you for the "not so good". It is our goal to have all of our suites cleaned by 4:00 each afternoon so that they are nice and fresh for our guests that are returning from their... More 

Florida, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

We left things in our room at check out and "David" was so kind and honest that he returned them to house keeping whom sent them to accounting whom sent them back to me in one piece! They were very expensive items. Was great to know there is still trust worthy people here.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Deborah G
Larry W, General Manager at Embassy Suites by Hilton Williamsburg, responded to this review

Dear Deborah G, Thank you for the feedback from your recent stay here at the Embassy Suites. I am happy to hear that David was able to locate and return the items left behind. I am not surprised as he is one of our many superstars here at the hotel. Thanks again and I look forward to seeing you when... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

Unfortunately the hotel lacks cleanliness ...when we checked in the room had coffee stains on the living room table and some sticky goo on the main room table. Then we found the floor in the bathroom full of hair and pink stains on the bath tub. In the hallway there were plates and cup on the floor by the room... More 

Helpful?
Thank Stephan S
Larry W, General Manager at Embassy Suites by Hilton Williamsburg, responded to this review

Dear Stephan S, Thank you for sharing your experience here at the Embassy Suites. Please accept my sincere apology for not providing you with a fantastic experience, as is our daily goal for each of our customers. We take great pride in our attention to detail, especially relative to cleanliness, in fact we have supervisors that are solely responsible for... More 

Huntington
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

The staff was so friendly and extremely gracious on getting a room ready early for our family that had arrived early. We came at different times, but was able to meet together for a quick impromptu dinner in the lobby. The morning breakfast met everyone needs and there was plenty of space for all to sit and have breakfast.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Linda S
Larry W, General Manager at Embassy Suites by Hilton Williamsburg, responded to this review

Dear Linda S, Thanks for the great comments from your recent stay here at the Embassy Suites. Nothing makes me happier than when I hear that our "staff was so friendly and extremely gracious"! Thank you again and I look forward to seeing you when your travels bring you back to Williamsburg. Sincerely, Larry More 

Kitchener, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for 4 nights, while attending a conference in Williamsburg. This hotel provides excellent value, spacious suites and average room amenities. The breakfast buffet provide outstanding service! Health selection of a wide variety of meal options. Upon request, turkey bacon and gluten-free toast were available to accommodate our dietary restrictions. Selena at the omelette station prepared a delicious... More 

Helpful?
Thank BWinKW
Larry W, General Manager at Embassy Suites by Hilton Williamsburg, responded to this review

Dear BWinKW, Thank you for the feedback from your recent stay here at the Embassy Suites. I really appreciate all of the constructive comments you provided. Thanks also for recognizing Selena, Lester, and Douglas, they are certainly a few of our superstars and I will be sure to share your kind words with them. Thanks again and I look forward... More 

Woodbridge, Virginia
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Great, had a good time and enjoyed the breakfast as well as the manager reception. The children liked the Pool. Location is good a near main attractions. will probably stay hete again the néctar time in the area

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 722angelr
Larry W, General Manager at Embassy Suites by Hilton Williamsburg, responded to this review

Dear 722angelr, Thanks for the comments from your recent stay here at the Embassy Suites. I always love it when the feedback starts with "great"! I am happy to hear that our hotel met all of your needs. Thanks again and I look forward to seeing you when your travels bring you back to Williamsburg. Sincerely, Larry More 

Philadelphia, Pennsylvania, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed for 2 days with my family of 5. Room was adequate, space was appropriate. Managers reception was nice touch... nice bartender- black lady- very friendly and knowledgeable about cocktails. Breakfast was Ah-MAZ-ing!! Wonderful options. Very well done. My kids loved every aspect of the breakfast. Only reason this doesn't get a 5 is because of the elevator. . Oh... More 

Helpful?
1 Thank Momto4998
Larry W, General Manager at Embassy Suites by Hilton Williamsburg, responded to this review

Dear Momto4998, Thank you for the comments from your recent stay here at the Embassy Suites. I agree with you on all points and yes, our breakfast is "Ah-MAZ-ing"! We often have wonderful reviews about both the quality of breakfast/offerings and our great staff. I also agree with you, the elevator is hot, we simply can't keep up with the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Williamsburg's only full service, all-suite hotel. The newly renovated Embassy Suites Williamsburg hotel offers guests a free hot breakfast buffet with cooked-to-order station each morning and a complimentary cocktail reception each evening. This richly appointed Williamsburg hotel is within convenient reach of all the exciting attractions and rich history the area has to offer. This all-suites hotel has incorporated elements of Williamsburg in the decor, making it ideal for corporate travel, families and groups that are visiting Williamsburg, VA. Enjoy the extra space of two-room suites with a separate living and sleeping area. Each room is equipped with an HDTV, and all suites include a microwave and mini-refrigerator, generous work space and free Wi-Fi. Hotel offers more than 1,000 SF of versatile meeting space for corporate and social events. Indoor pool and sun deck; the whirlpool has been permanently closed. ... more   less 

Additional Information about Embassy Suites by Hilton Williamsburg

Address: 3006 Mooretown Rd, Williamsburg, VA 23185-3028
Location: United States > Virginia > Williamsburg
Price Range: $132 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Williamsburg 3.5*
Number of rooms: 168
Reservation Options:
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Also Known As:
Embassy Suites Williamsburg Hotel Williamsburg
Williamsburg Embassy Suites
Embassy Suites Williamsburg Virginia
Embassy Suite Williamsburg
Hotel Style:
#18 Romantic Hotel in Williamsburg
#21 Family Hotel in Williamsburg
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