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DoubleTree by Hilton Williamsburg

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Traveler (158)
Room & Suite (82)
Pool & Beach (28)
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Overview
  • Excellent45%
  • Very good28%
  • Average15%
  • Poor8%
  • Terrible4%
Travelers talk about
“double tree”(93 reviews)
“busch gardens”(318 reviews)
“warm cookies”(39 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Williamsburg
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Williamsburg
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,590)
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All reviewsdouble treebusch gardenswarm cookiesfront deskthe indoor outdoor poolbush gardensbreakfast buffetthe hotel staffconference centerwater countryupon checkbeds were comfortableconventionscarespitchershuttleproximity
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281 - 285 of 1,582 reviews
Reviewed April 12, 2017

i found the bathroom toilets to be to low for me. the room was a bit noisy since we had little kids next to our room. the cookies were very good. Overall we had a comfortable stay for two days. The location was pretty close...More

Thank cwatson747
Response from Samantha S, Customer Service Champion at DoubleTree by Hilton WilliamsburgResponded April 13, 2017

Dear cwatson747, Thank you for taking the time to write a review regarding your recent stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the great comments about our delicious DoubleTree Cookies and our location. We are sorry that you were disappointed by...More

Reviewed April 12, 2017

The hotel is loud, dirty and the staff was rude. I am not a hotel "snob" but I truly felt that no one cared about our experience or did anything to respond to our repeated complaints. Upon check in, we were given a room adjacent...More

Review collected in partnership with DoubleTree by Hilton
2  Thank GreenwaveNJ
Response from Samantha S, Guest Relations at DoubleTree by Hilton WilliamsburgResponded April 13, 2017

Dear GreenwaveNJ, Thank you for taking the time to review your recent stay with us. I'm so sorry to hear that we fell short when it came to customer service. We hope that all of our guests enjoy their time with us and we feel...More

Reviewed April 11, 2017 via mobile

At of the hotels in the area, this one is best option. We have been here before. The hotel is nice and clean. The staff is friendly. Especially the ones at breakfast. Tracy and Kevin were great. The breakfast is a full buffet and it's...More

Thank Sal R
Response from Samantha S, Customer Service Champion at DoubleTree by Hilton WilliamsburgResponded April 13, 2017

Dear Sal R, Thank you for taking the time to write a review regarding your recent stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the great comments about our cleanliness, our amazing staff, including our great Breakfast staff, our breakfast buffet, our...More

Reviewed April 11, 2017

Our first impression was not al that favorable, as there was a huge line to check in, but only one person at the desk. The staff was friendly though, and we could tell they were doing everything they could to get folks checked in. We...More

Thank allichka
Response from Samantha S, Guest Relations at DoubleTree by Hilton WilliamsburgResponded April 12, 2017

Dear Allichka, Thank you for taking the time to review your recent stay with us. I'm happy to hear that you received your upgrade and we thank you for being a Diamond member as we do appreciate your loyalty to Hilton. We are pleased to...More

Reviewed April 11, 2017

Very accommodating to our needs. Not perfect but did everything they could to get things like we wanted. Food was good and decor was very nice. Plenty of space and rooms for exhibits and meetings. Heated pool was very enjoyable after sitting in meetings all...More

Review collected in partnership with DoubleTree by Hilton
Thank marysY2292TU
Response from Samantha S, Customer Service Champion at DoubleTree by Hilton WilliamsburgResponded April 12, 2017

Dear marysY2292TU, Thank you for taking the time to write a review regarding your recent stay with us at the DoubleTree by Hilton Williamsburg. We are so happy to hear that you enjoyed your visit with us and your meeting! Thanks for the great feedback...More

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Best Value Properties in Williamsburg, VA
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$84 - $197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Williamsburg
#19 Family Hotel in Williamsburg
#22 Romantic Hotel in Williamsburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$84 - $197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Williamsburg
#19 Family Hotel in Williamsburg
#22 Romantic Hotel in Williamsburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (158)
Room & Suite (82)
Pool & Beach (28)
Dining (13)
Amenities (17)
Business Center & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Jennifer H
July 23, 2017|
Answer
Response from vickies433 | Reviewed this property |
Pool hours are 7:00 am - 11:00 pm.
2
Votes
Trish M
April 28, 2017|
Answer
Response from Samantha S | Property representative |
Hello Trish! Our facility is constantly doing updates and improvements! We hope you can come by and take a look and all that we have done!
1
Vote
Trish M
April 28, 2017|
AnswerShow all 2 answers
Response from Sal R | Reviewed this property |
The hotels looked the same as it did a few years ago when we were there. Not much if at all had changed. The good thing is that its well maintained. I took pictures of our room and it was clean and no pealing paint or broken... More
1
Vote
Room Tips
"All the rooms seemed good. But I'd call and confirm your room the day before if you need to be on the..."
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"If your room is not clean ask for another one."
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"According to the elevators, the 4th and 5th floors are for HHilton Rewards members, so consider signing up..."
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"My son loved the balcony"
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