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DoubleTree by Hilton Williamsburg

1,571 reviews
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Traveler (155)
Room & Suite (82)
Pool & Beach (28)
Overview
  • Excellent46%
  • Very good28%
  • Average15%
  • Poor8%
  • Terrible3%
Travelers talk about
“double tree”(94 reviews)
“busch gardens”(328 reviews)
“warm cookies”(42 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Williamsburg
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Mar 5Mar 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,571)Write a Review
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All reviewsdouble treebusch gardenswarm cookiesfront deskthe indoor outdoor poolbreakfast buffetthe hotel staffconference centergreat staywater countryrooms were cleanupon checkconventionscarespitchershuttlebush
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111 - 115 of 1,563 reviews
Reviewed September 3, 2017 via mobile

I want to thank the very friendly and helpful staff for making our stay very enjoyable. As a Hilton Diamond, I've traveled extensively and found the staff here to be among the best I've encountered. No matter where we went we were greeted with smiling...More

Thank RevWarGuy
Response from Samantha S, Customer Service Champion at DoubleTree by Hilton WilliamsburgResponded September 12, 2017

Dear RevWarGuy, Thank you for taking the time to write a review regarding your recent stay with us a the DoubleTree by Hilton Williamsburg. We appreciate the 5 Star Review! Thank you for the great comments about our amazing staff, including the shout out to...More

Reviewed September 2, 2017 via mobile

The hallway has a musty smell and the service was not great and not bad just ok. If you get a discounted room rate I would say go for it. The Starbucks coffee is great. They offer the Hilton Honors App check in but they...More

Thank JimmyfromForest
Response from Samantha S, Manager at DoubleTree by Hilton WilliamsburgResponded September 3, 2017

Hello Mr. Forest, Thank you for your feedback, regarding your recent stay with us at Double Tree by Hilton Williamsburg. We are sorry that we did not meet your expectations as this is not what we pride ourselves in. We take all reviews seriously both...More

Reviewed September 1, 2017

Family trip to Bush gardens and we stayed at the double tree. The hotel was great and the staff made us feel at home. The cleaning staff not only kept our room spotless but took their time to arrange all the stuffed animals we won....More

Review collected in partnership with DoubleTree by Hilton
Thank Robert J
Response from Samantha S, Customer Service Champion at DoubleTree by Hilton WilliamsburgResponded September 12, 2017

Dear Robert J, Thank you for taking the time to write a review regarding your recent stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the 5 Star Review! Thanks for the great comments about our amazing staff and our delicious DoubleTree Cookies....More

Reviewed August 31, 2017

Excellent customer service attention and the price was also attractive as well. Would stay again at the same location in Williamsburg Va. Coordination and mgmt. efforts were excellent. I have stayed at this location about 3 times and I am very satisfied.More

Review collected in partnership with DoubleTree by Hilton
Thank 44fletcherd
Response from Samantha S, Customer Service Champion at DoubleTree by Hilton WilliamsburgResponded September 12, 2017

Dear 44fletcherd, Thank you for taking the time to write a review regarding your recent stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the 5 Star Review! Thanks for the great comments about the customer service that you received and our price....More

Reviewed August 30, 2017 via mobile

We picked this for the neighborhood - near attractions but not on top of them. Staff at check-in was not what I would call friendly. Efficient but not friendly. Oh and she forgot to even offer us a cookie. It wasn't until one of us...More

Thank Tamara H
Response from Samantha S, Guest Relations Manager at DoubleTree by Hilton WilliamsburgResponded August 31, 2017

Dear Tamara H, Thank you for taking the time to review your recent stay with us. I'm so sorry to hear that the staff was not more efficient at check in and with getting you directions to the room. We do have a large hotel...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room Service
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$78 - $191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Williamsburg
#19 Family Hotel in Williamsburg
#22 Romantic Hotel in Williamsburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$78 - $191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Williamsburg
#19 Family Hotel in Williamsburg
#22 Romantic Hotel in Williamsburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (155)
Room & Suite (82)
Pool & Beach (28)
Dining (13)
Amenities (17)
Business Center & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Jennifer H
July 23, 2017|
Answer
Response from vickies433 | Reviewed this property |
Pool hours are 7:00 am - 11:00 pm.
2
Votes
Trish M
April 28, 2017|
Answer
Response from Samantha S | Property representative |
Hello Trish! Our facility is constantly doing updates and improvements! We hope you can come by and take a look and all that we have done!
1
Vote
Trish M
April 28, 2017|
AnswerShow all 2 answers
Response from Sal R | Reviewed this property |
The hotels looked the same as it did a few years ago when we were there. Not much if at all had changed. The good thing is that its well maintained. I took pictures of our room and it was clean and no pealing paint or broken... More
1
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Room Tips
"If your room is not clean ask for another one."
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"According to the elevators, the 4th and 5th floors are for HHilton Rewards members, so consider signing up..."
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"My son loved the balcony"
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"Two banks of elevators, so that was nice for access. Ramps on first floor for handicapped access."
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