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    DoubleTree by Hilton Williamsburg

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    1,586 reviews
    #27 of 73 Hotels in Williamsburg
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    50 Kingsmill Rd, Williamsburg, VA 23185-5579
    +1 855-605-0318
    Hotel website
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    $87
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    All photos (293) 293
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    Certificate of Excellence
    Traveler (155)
    Room & Suite (82)
    Pool & Beach (28)
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    Overview
    4.0
    1,586 reviews
    • Excellent46%
    • Very good28%
    • Average15%
    • Poor8%
    • Terrible3%
    Travelers talk about
    “double tree”(93 reviews)
    “busch gardens”(318 reviews)
    “warm cookies”(39 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    3 Star Hotel
    All hotel details
    Offers from DoubleTree by Hilton Williamsburg
    Special Offer: Double Points, Every Stay
    Hotel deals
    Contact Info
    Hotel website
    +1 855-605-0318
    50 Kingsmill Rd, Williamsburg, VA 23185-5579 See on map
    Offers from DoubleTree by Hilton Williamsburg
    Special Offer: Double Points, Every Stay
    Hotel deals
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    Rooms
    Apr 30May 1
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    1 room, 2 adults, 0 children
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    Reviews (1,586)
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    1,578 results
    Traveler rating
    692
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    241
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    Show reviews that mention
    All reviewsdouble treebusch gardenswarm cookiesfront deskthe indoor outdoor poolbush gardensbreakfast buffetthe hotel staffconference centerwater countryupon checkbeds were comfortableconventionscarespitchershuttleproximity
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    1 - 5 of 1,578 reviews
    Reviewed 4 days ago
    Front Desk Staff

    My family arrived late and did not have the right reservation. The front door staff specially a young lady " KYA" went out of her way to help us sort out our earlier reservation. She is an asset to Double-tree and to the company as...More

    Thank AsterEM
    Response from Samantha S, Customer Service Champion at DoubleTree by Hilton WilliamsburgResponded 3 days ago

    Dear AsterEm, Thank you for taking the time to write a review regarding your recent stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the 5 Star Review! Thanks for the great comments about our amazing front desk staff, including Kya, who was...More

    Hotel's Favorite
    Reviewed November 30, 2017
    A Happy Stay

    I always look forward to coming to colonial Williamsburg and staying at the Doubletree Hotel. I always look forward to biscuits and gravy and southern fare for breakfast. It is located close to the historic area, and I always enjoy visiting all the wonderful stories...More

    Review collected in partnership with DoubleTree by Hilton
    1  Thank Anne H
    Response from Samantha S, Guest Relations Manager at DoubleTree by Hilton WilliamsburgResponded December 11, 2017

    Thank you for taking the time to write such a great review about your recent stay with us. We have passed on your comments to our team and they are always excited to hear such great comments. We look forward to having you back when...More

    Reviewed 1 week ago
    Freezing “indoor” pool

    The hotel claims it has an indoor pool but I was suspicious from the photos so I called ahead and they said yes, they had an indoor pool. The pool is a shared indoor/outdoor pool that was freezing. It was drizzling and 45-50 degrees do...More

    Review collected in partnership with DoubleTree by Hilton
    Thank Gardmom
    Response from Samantha S, Front Office Manager at DoubleTree by Hilton WilliamsburgResponded 1 week ago

    Gardmom, Thank you for sharing your comments and concerns. Please accept our apology for the negative experience during your visit with the outdoor pool.. We take all comments, positive and constructive, very seriously. It is disappointing to learn that we did not meet your expectations....More

    Reviewed 2 weeks ago
    Nice Hotel

    Hotel is great, indoor / outdoor pool for the kids, bar, food and games for the adults, rooms are clean and spacious. Staff is typically nice and helpful. Especially the food services area. Check in staff needs some training. Close to Bush Gardens and Historic...More

    Review collected in partnership with DoubleTree by Hilton
    Thank guamboy40
    Response from Samantha S, Customer Service Champion at DoubleTree by Hilton WilliamsburgResponded 1 week ago

    Dear guamboy40, Thank you for taking the time to write a review regarding your recent stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the great comments about our pools, our in house restaurant, our rooms, our cleanliness, our location to Busch Gardens...More

    Reviewed 2 weeks ago
    If you must stay at a Hilton Hotel, choose one of the others in Williamsburg

    Poor service, dirty room, broken plugs that were never fixed. The experience in this hotel has steadily declined over the past few visits. I definitely would not have expected as much from Hilton. Maybe the entire brand is in decline?More

    Review collected in partnership with DoubleTree by Hilton
    Thank lydiar349
    Response from Samantha S, Guest Relations Manager at DoubleTree by Hilton WilliamsburgResponded 2 weeks ago

    Dear lydiar349, We are so very sorry to hear that we were not able to exceed your expectations. We take pride in offering great service and a clean hotel for our guest. We will take your comments and inspect the room immeditealy. If you would...More

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    123456…316
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Free Parking
    Restaurant
    Room Service
    Fitness Center with Gym / Workout Room
    Bar/Lounge
    Free High Speed Internet (WiFi)
    Hotel Amenities
    Free Parking
    Room Service
    Business Center with Internet Access
    Children Activities (Kid / Family Friendly)
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Self-Serve Laundry
    Conference Facilities
    Things to do
    Pool
    Restaurant
    Fitness Center with Gym / Workout Room
    Bar/Lounge
    Heated pool
    Indoor pool
    Outdoor pool
    Details
    Price range
    $85 - $197 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #8 Business Hotel in Williamsburg
    #19 Family Hotel in Williamsburg
    #22 Romantic Hotel in Williamsburg
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
    Details
    Price range
    $85 - $197 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #8 Business Hotel in Williamsburg
    #19 Family Hotel in Williamsburg
    #22 Romantic Hotel in Williamsburg
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
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    Add Photo Photos
    All photos (293) 293
    Full view
    Traveler (155)
    Room & Suite (82)
    Pool & Beach (28)
    Dining (13)
    Amenities (17)
    Business Center & Event Rooms (2)
    Family and Play Areas (1)
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    Questions & Answers
    Ask a question
    See all 26 questions
    Jennifer H
    July 23, 2017|
    Answer
    Response from vickies433 | Reviewed this property |
    Pool hours are 7:00 am - 11:00 pm.
    2
    Votes
    Trish M
    April 28, 2017|
    Answer
    Response from Samantha S | Property representative |
    Hello Trish! Our facility is constantly doing updates and improvements! We hope you can come by and take a look and all that we have done!
    1
    Vote
    Trish M
    April 28, 2017|
    AnswerShow all 2 answers
    Response from Sal R | Reviewed this property |
    The hotels looked the same as it did a few years ago when we were there. Not much if at all had changed. The good thing is that its well maintained. I took pictures of our room and it was clean and no pealing paint or broken... More
    1
    Vote
    123456…9
    Room Tips
    "If your room is not clean ask for another one."
    Read review
    "According to the elevators, the 4th and 5th floors are for HHilton Rewards members, so consider signing up..."
    Read review
    "My son loved the balcony"
    Read review
    "Two banks of elevators, so that was nice for access. Ramps on first floor for handicapped access."
    Read review
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