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DoubleTree by Hilton Williamsburg

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DoubleTree by Hilton Williamsburg
DoubleTree by Hilton Williamsburg
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1,270 Reviews from our TripAdvisor Community

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Showing 1,266: English reviews
meadows of dan, Virginia
Reviewed 6 days ago NEW

Almost impossible to speak to a live human when calling prior to check-in, quick check-in, comfortable beds, hairdryers in room, however, my room had dirty clothes laying in floor between wall and chair with a large dust bunny. Another sponsor on another floor found, empty beer bottle under her bed.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank lisa b
Miri L, on behalf of the staff at DoubleTree by Hilton Williamsburg, responded to this review

Dear lisa b Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us...

Silver Spring, Maryland
HOTEL’S FAVORITE REVIEW
Reviewed November 5, 2016

My husband and I are seniors and certain amenities are important to us. We found those and more at the Double Tree. We were greeted in this spacious lobby with warm chocolate chip cookies and really good Halloween chocolate. Also a fruity drink in a punch bowl. So nice. Our room could not have been roomier, with all the requisite...

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Helpful?
Thank Arlene M
About Hotel's Favorite Review
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear Arlene M, Thank you for taking the time to write some feedback based on your recent stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the 5 star review! Thanks for the great comments about our lobby, our delicious DoubleTree Cookies and special Halloween treat! We are so glad you enjoyed all for the amenities that we...

Kill Devil Hills, North Carolina
Reviewed 1 week ago NEW

I've stayed in this hotel numerous times over the years. Customer service has been pretty good. We were here for a fund raiser at the hotel that was a lot of fun. The rooms are becoming dated with wall paper peeling off the walls in the room I just stayed in. The sliding glass door to the balcony was missing...

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Helpful?
Thank Brian M
Concord, Virginia
Reviewed 1 week ago via mobile

We had a wonderful time thanks to the best customer service from the manager Korey Willis. I was traveling with my Mother and son with autism (he also has severe anxiety). The hotel was crowded to due a Convention that my daughter was competing in. Thankfully Mr Willis was able to get us moved to a floor where our room...

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Helpful?
Thank PamelaannG
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear PamelaannG, Thank you for taking the time to write a great 5 star review about your recent stay! We are so glad that Korey was able to enhance your experience and go above and beyond to help you and your family. We are so glad that you were able to enjoy your daughter's competition and that your mom and...

Hampton, Virginia
Reviewed 2 weeks ago

We were here to celebrate a milestone in our friends life. It was a lovely evening, with lots of dancing memories shared by their family and good food and drink. In today's world it has become a rarity to see a 50th Anniversary. Good time had by all.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Tesieretired
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear Tesieretired, We are so pleased to hear that you enjoyed your friends' 50th Anniversary! We appreciate your great feedback about the event, including the food! Thank you so much for your comments. We hope to see you back again at the DoubleTree by Hilton Williamsburg in the future!

Axton, Virginia
Reviewed 2 weeks ago via mobile

I was coming down with a head cold and we stayed here for one night. I thoroughly enjoyed the hot steamy shower that never ran cold. I slept really good considering and it was very quiet! No other noises. The people at the front desk were very warm and inviting just like their delicious warm cookies! I would definitely stay...

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Helpful?
Thank deejoyce
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear deejoyce, Thank you so much for your great feedback about your recent stay with us! We really appreciate the 5 star review! We are so sorry to hear that you developed a bad head cold and we sincerely hope you are feeling so much better! It makes us so happy that you had a great, comfortable stay, considering feeling...

Reviewed 2 weeks ago

We had a most enjoyable last evening of a 2500-mile trek. The staff, the room, and all amenities were excellent. We were rested and revived after our one-night stay. We would happily stay in the Williamsburg Doubletree Inn again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank kathleenandroberm
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear kathleenandroberm, Thank you for taking the time to write a review regarding your recent stay with us at the DoubleTree by Hilton Williamsburg. We are so thankful for your 5 Star Review! Your feedback about our wonderful staff, your room and the amenities that we supply are greatly appreciated! We are so glad to hear that you would stay...

Williamsburg, Virginia
Reviewed 2 weeks ago via mobile

The hotel looks rich on the outside, and inside, it looks like the average person good not afford to stay hear bit you can and it right buy busch gardens, the place looks like a well kept time resort place,it's clean,and classy at the same time,,come and see for yourself, and you will say the same thing,again get class for...

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Helpful?
Thank craigj802
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear craigj802, Thank you for taking the time to write a review regarding your recent stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the 5 star review! Thanks for the great feedback about our location, our appearance and our cleanliness. We are so glad that you had a great stay and we hope to see you back...

Reviewed 3 weeks ago via mobile

Stayed here during a winter storm. It was a clean room and very accommodating staff. We had a wedding here the next day and everything went very well. I'm a Hilton rewards member so the warm cookies at check-in were an absolute plus! They even allowed late check-out due to the winter storm. Had a slight discrepancy with being over...

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Helpful?
Thank Willa C
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear Willa C, Thank you for taking the time to write a review regarding your recent stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the great comments about your room, our amazing staff and our delicious DoubleTree Cookies! We are so lad that the wedding went great! We are happy to hear that you had a good...

Reviewed 3 weeks ago via mobile

I extended my stay through the honors app and also called the front desk to make sure I didn't need to do anything else- the woman who answered said nothing else was needed. I spend the day in Williamsburg to come back to being locked OUT! I went to the front desk and the man their told me "yes you...

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Helpful?
1Thank JB S
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear JB S, Dear JB, Thank you for taking the time to write a review regarding your recent stay with us at the DoubleTree by Hilton Williamsburg. We are so sorry to hear about the issues you encountered with the front desk. This is not how we operate and our management team will be contacted to make sure that this...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel Williamsburg is the closest full-service hotel to Busch Gardens Theme Park and Water Country USA, offering exciting family entertainment on your doorstep. ... more   less 

Additional Information about DoubleTree by Hilton Williamsburg

Address: 50 Kingsmill Road, Williamsburg, VA 23185 (Formerly Williamsburg Hotel & Conference Center)
Location: United States > Virginia > Williamsburg
Price Range: $87 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Williamsburg 3.5*
Number of rooms: 295
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Orbitz, Travelocity and Jetsetter so you can book your DoubleTree by Hilton Williamsburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Williamsburg Marriott Hotel Williamsburg
Marriott Williamsburg
Hotel Style:
#8 Business Hotel in Williamsburg
#20 Family Hotel in Williamsburg
#22 Romantic Hotel in Williamsburg
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Williamsburg staff and other travelers.
22 questions
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Providence, Rhode Island
over a year ago
New Bern, North Carolina
7 months ago

See all questions (22)

Questions? Get answers from DoubleTree by Hilton Williamsburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Some rooms have balconies”
 of 5 bubbles McAir, 1 week ago | Read review
“Join the Hilton Honors club to reserve the best rooms!”
 of 5 bubbles Lynnae1993, 4 weeks ago | Read review
“close to elevator”
 of 5 bubbles monsoontravel, Dec 26, 2016 | Read review
“Halls are very long, I took the high floor away from the elevator but its probably better to be half way down the hall.”
 of 5 bubbles michelle920_1, Dec 18, 2016 | Read review
“Not on floor 3 if you like a hot shower”
 of 5 bubbles tammyh378, Dec 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question