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MainStay Suites

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467 Reviews from our TripAdvisor Community

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Showing 461: English reviews
Level Contributor
3 reviews
2 of 5 stars Reviewed 1 week ago via mobile

Do you like wet dog smell? If so you will love Mainstay suites. Large kitchen and bedroom but small bathroom. Bed was janky. Breakfast was hopeless and the staff doesn't care but why should they? It's an animal hotel literally. I'm annoyed that Priceline plopped us in here saying it was a 3 star.

Helpful?
Thank Oliver T
Raleigh, North Carolina
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I booked this hotel because I needed a hotel that would allow dogs. The lady was nice when we checked in and the check in process went smoothly. When we got to the room we noticed that there was mildew in the bathroom, the room smelled heavily of pets, and the bedding was outdated and the beds were hard. I... More 

Helpful?
Thank Nicole H
Level Contributor
7 reviews
4 of 5 stars Reviewed 4 weeks ago

It was my first time in a pet friendly hotel. The room displayed no signs of previous pets. We spent two days in the room and only heard one dog while walking down the corridor. Our kitchen was huge. The A/C didn't seem like it would be cool enough but considering the 90+ temps...not a problem. Quiet and conveniently located.... More 

Helpful?
Thank Brad B
Puerto Vallarta, Mexico
Level Contributor
690 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 237 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This met all of our needs...very close to everything we wanted to see...Jamestown, Colonial Williamsburg, etc. They had a great room service menu from an outside restaurant...nice people too...and a laundry which was great for us.

Helpful?
Thank Patpv
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I'm ranking this a three, even though I would probably stay there again, quite happily. It's a quirky place (and I find that charming, but I can imagine many people don't): for one, they converted the room I was in to a suite by combining two regular hotel rooms, leaving one basically as is and making half the other into... More 

Helpful?
1 Thank Peter C
Frederick, Maryland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 22, 2016

We stayed at the MainStay Suites for a last minute trip. We were worried about some of the negative ratings, but selected it due to limited availability at other hotels and lower rates. The room was huge (we could have fit 2 queen air mattresses in the kitchen area), with many new renovations (kitchen appliances) and was very clean. The... More 

Helpful?
2 Thank Arlinda S
Baltimore, Maryland
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 20, 2016 via mobile

You get what you pay for. Don't come here expecting housekeeping, trash pickup or a maintenance person. There was a hole in my ceiling , tub didn't drain and ac worked great late night early am and bad doing other times. You did get a full kitchen which was great and a spacious room. Overall needs updating but works if... More 

Helpful?
1 Thank Jaste13
Delmar, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 18, 2016

I've stayed in Mainstay Suites in other locations and found them excellent. The Williamsburg VA Mainstay does not even deserve 1 star. The baseboard was peeling off the wall, the room clearly had cigarette odor, the bath had hair, and the decor was out-dated, ugly, all in all dirty. No manager could be found on day of check in or... More 

Helpful?
1 Thank Melody D
Saint Pauls, North Carolina
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 12, 2016 via mobile

The rooms are very spacious and the kitchen was nice because we were able to make an actual meal in the room! There is an indoor pool and a nice continental breakfast! The beds slept great and the staff are very nice! They were updating the hotel at the time of our stay so there were a few things that... More 

Helpful?
1 Thank Brittany H
Lynchburg, Virginia
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 10, 2016 via mobile

The hotel was clean comfortable and had a full size kitchen. There was not a lot of noise and the staff were friendly. The pool was great and the breakfast, while busy, was convenient. Definitely would stay here again, especially for the price.

Helpful?
1 Thank bsaorsa
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about MainStay Suites

Address: 814 Capitol Landing Rd, Williamsburg, VA 23185-4325 (Formerly Mayfair Inn & Suites)
Location: United States > Virginia > Williamsburg
Price Range: $67 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — MainStay Suites 3*
Number of rooms: 119
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Also Known As:
La Quinta Inn & Suites Williamsburg Hotel Williamsburg
La Quinta Inn And Suites Williamsburg
Laquinta Hotel Williamsburg
Holiday Inn Williamsburg
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