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Quality Inn & Suites

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96 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Centreville, Virginia
Level Contributor
64 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This was a perfect stay for needing a place to rest and shower. The b'fest wasn't as tasteful as we hoped. Our room was clean. Had a fridge. We bought ice at Food Lion less than $5 after reading the ice machine was broken. Has a small out door pool. If your looking for a place on a budget to... More 

Helpful?
Thank Stauffenecker
Bryan, Texas
Level Contributor
5 reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

The staff at the front desk greeted us and extremely friendly and helpful, however, their helpfulness could not overcome the issues with the building. The hotel was old and not well maintained and it was dirty. There was a bad odor in the hallway and in our room. The air-conditioner did not sufficiently cool the room. The area for the... More 

Helpful?
Thank mkremer44
1forme1, Manager at Quality Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding your stay with us. Your satisfaction is important to us and we will be using the feedback you provided to make immediate improvements to ensure we offer an exceptional experience for our guests in the future. Again, we sincerely apologize and please... More 

Williamsburg, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I would like to thank Marcia and Georgia for giving my guest of the Carter Family Reunion a wonderful experience. This was the host hotel for my family reunion. All concerns were addressed in a timely manner. The banquet hall decorations and food was great! Please be sure to kiss the cook and bartender!

Helpful?
1 Thank misapryl
1forme1, Manager at Quality Inn & Suites, responded to this review

On behalf of our entire team, I would like to thank you for the kind review. We work very hard to ensure that everyone's stay exceeds expectations. I will make sure the entire staff, especially Marcia and Georgia, knows about your review. It's reviews like yours that motivate us to to work hard and try to make everyone's stay exceptional.... More 

Montreal, Canada
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 3, 2016

This hotel is very good. The reception area is big and beautiful. The breakfast is Quality in standard, but many tables. The room is spacious (two comfortable queen bed). I really recommend this hotel. The rate is very good too.

Helpful?
Thank MarcoTRibeiro
1forme1, Manager at Quality Inn & Suites, responded to this review

On behalf of our entire staff, we would like to thank you for the kind review. It is our mission to ensure that all of our guests are completely satisfied with their stay. I will certainly pass along your comments to the entire staff. Again, thank you and hope you will visit us again soon in the near future! Warmest... More 

New England
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 29, 2016 via mobile

Our stay at Quality Inn is exactly what we paid for. The room was fine, nothing fancy, but that was expected. What we didn't expect was the loud guests and something that sounded like a frat house all-night kegger right outside my window our first night. Now, my car was parked right outside the window too, and it concerned me... More 

Helpful?
Thank ArizonaWildCat2001
1forme1, Manager at Quality Inn & Suites, responded to this review

I would like to apologize that your stay did not exceed your expectation. Your comfort and safety is very important to us. Please know we have taken steps to ensure that all loud activity near our pool area is being monitored so as to ensure the comfort of all of our guests. Again, I apologize for the inconvenience that this... More 

Lawrenceville, Georgia
Level Contributor
142 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed June 24, 2016 via mobile

We chose this motel because my friend is a Choice Hotel member. First we noticed there was no mini fridge. We asked about getting one and we're told they were only for the suites. I was not happy. We were going to be here 5 nights! I went to get ice on the second floor. I walked up a flight... More 

Helpful?
Thank Becky H
1forme1, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. On behalf of our entire team, I would like to apologize for failing to meet your expectations. It is very important to us that that you and every guest is satisfied with their stay. We view these comments daily and use the feedback provided to make improvements to ensure an... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 22, 2016 via mobile

The hotel is a literal party dive crap hole. I've been here for 5 nights and every night I have some new loud party next to me or some giant college boy pool party until 3 AM, right outside of my room.. No noise respect anyplace, this is the worst hotel I've stayed at in years and I'm in a... More 

Helpful?
1 Thank Immortals85
1forme1, Manager at Quality Inn & Suites, responded to this review

I am sorry to hear to hear that your stay with us was anything less than satisfactory. I do sincerely apologize for the loud noise and impression our staff members gave you during your stay. Please know we have taken steps to address all of the issues you mentioned in your review and we certainly hope you will stay with... More 

Winston Salem, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 21, 2016

I stumbled upon this hotel while researching for a quick getaway for my husband and I, and was blissfully glad i did!! The hotel was located in the center of all the hotspots we planned on visiting while in Williamsburg; the outlets, Colonial Williamsburg, Busch Gardens all right at our finger tips! The staff was EXTREMELY helpful, and even assisted... More 

Helpful?
1 Thank QueenBee317
1forme1, Manager at Quality Inn & Suites, responded to this review

On behalf of our entire team, I would like to thank you for the kind review. We work very hard to ensure that everyone's stay exceeds expectations. I will make sure the entire staff knows about your review. It's reviews like yours that motivate us to to work hard and try to make everyone's stay exceptional. Again thank you and... More 

Washington DC, District of Columbia
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 21, 2016

First off I have to say I didn't exactly choose this hotel, I got a free stay here through a travel program so I used it to take my kids to Williamsburg for the weekend and visit Busch Gardens. I was a bit nervous because 2 star hotels usually have nice pictures and can sometimes be a nightmare when you... More 

Helpful?
1 Thank Tee C
1forme1, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to write a positive review of our hotel. I am glad you had a good stay at our Hotel. Our staff works very hard ensuring that every guest’s expectations are exceeded and we take a lot of pride in our guest experience. We do apologize for the issues you encountered with the fitness room... More 

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 18, 2016 via mobile

While we didn't see any bedbugs, this hotel is certainly outdated. The room was really damp and humid and the bathroom had peeling walls, the sink was coming away from the wall, and there was an odd, large bedside table in the bathroom. Luckily we were only there for one night, but in a town where there are many options... More 

Helpful?
Thank ayoungvoice
1forme1, Manager at Quality Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding your stay with us. Your satisfaction is important to us and we will be using the feedback you provided to make immediate improvements to ensure we offer an exceptional experience for our guests in the future. Again, we sincerely apologize and please... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn & Suites® hotel is ideally located in Virginia's historic triangle of Williamsburg, Jamestown and Yorktown. This Williamsburg, VA hotel is close to Busch Gardens Williamsburg amusement park, Water Country USA water park, Colonial Williamsburg outdoor history museum, the College of William & Mary, Williamsburg Pottery Factory and the Jamestown Settlement. Newport News Williamsburg International Airport is less than 15 miles away. Military bases such as Fort Eustis, Camp Perry and Naval Weapons Station Yorktown are nearby. ... more   less 

Additional Information about Quality Inn & Suites

Address: 5351 Richmond Rd, Williamsburg, VA 23188-2013
Location: United States > Virginia > Williamsburg
Price Range: $45 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Clarion Inn And Suites
Clarion Hotel Williamsburg
Clarion Williamsburg
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