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Quality Inn & Suites

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Quality Inn & Suites
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100 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Bar Harbor, Maine
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

How this facility received 3.5 star rating I have no idea. We were very limited in this area of where to stay due to having a small pet with us. The grounds are a mess cigarette butts everywhere and even came across a few empty beer cans. Before you even enter the room you are welcomed with a beat up... More 

Helpful?
3 Thank jodynanc
Stockton, Maryland
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

I liked that your were able to get coffee and tea in the lobby 24 hours a day. The breakfast was hot, but after eating the same items for 4 days was a bit to much. I didn't like that my family had to walk through cigarette smoke daily from a female manager smoking by the front entrance each morning.... More 

Helpful?
Thank SVFC200
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is very clean and the service really couldn't have been better. It is lower in cost, the room was large, clean and well suplied. For $51.00, it had a kink bed, ref, microwave, ironing board/iron, couch, desk, free wifi with no passwords to woryy about. Front desk manager could not have been more pleasant

Helpful?
Thank Gary B
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Love this hotel Associates were helpful Bending over backwards to make stay rewarding - have been here at least 3 times this year Real breakfast - Centrally located Real close to outlet mall and grocery store.

Helpful?
Thank Marla J
1forme1, Manager at Quality Inn & Suites, responded to this review

I am very pleased that you had such a nice experience at our hotel on your recent trip to Williamsburg. Thank you for taking the time to share your experience and write such a positive review of our hotel. I really appreciate all of your kind words. I will pass along your comments to the rest of team. Again, thank... More 

Centreville, Virginia
Level Contributor
72 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 13, 2016

This was a perfect stay for needing a place to rest and shower. The b'fest wasn't as tasteful as we hoped. Our room was clean. Had a fridge. We bought ice at Food Lion less than $5 after reading the ice machine was broken. Has a small out door pool. If your looking for a place on a budget to... More 

Helpful?
1 Thank Stauffenecker
1forme1, Director of Operations at Quality Inn & Suites, responded to this review

Thank you for taking the time to write a review of our hotel. I want to personally apologize for the issues you had with our breakfast and our ice machine. Please know we have addressed the issue with the ice machine and we will look into your comments about our breakfast. Again, thank you for your review and if there... More 

Bryan, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 31, 2016 via mobile

The staff at the front desk greeted us and extremely friendly and helpful, however, their helpfulness could not overcome the issues with the building. The hotel was old and not well maintained and it was dirty. There was a bad odor in the hallway and in our room. The air-conditioner did not sufficiently cool the room. The area for the... More 

Helpful?
Thank mkremer44
1forme1, Manager at Quality Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding your stay with us. Your satisfaction is important to us and we will be using the feedback you provided to make immediate improvements to ensure we offer an exceptional experience for our guests in the future. Again, we sincerely apologize and please... More 

Williamsburg, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 28, 2016

I would like to thank Marcia and Georgia for giving my guest of the Carter Family Reunion a wonderful experience. This was the host hotel for my family reunion. All concerns were addressed in a timely manner. The banquet hall decorations and food was great! Please be sure to kiss the cook and bartender!

Helpful?
1 Thank misapryl
1forme1, Manager at Quality Inn & Suites, responded to this review

On behalf of our entire team, I would like to thank you for the kind review. We work very hard to ensure that everyone's stay exceeds expectations. I will make sure the entire staff, especially Marcia and Georgia, knows about your review. It's reviews like yours that motivate us to to work hard and try to make everyone's stay exceptional.... More 

Montreal, Canada
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 3, 2016

This hotel is very good. The reception area is big and beautiful. The breakfast is Quality in standard, but many tables. The room is spacious (two comfortable queen bed). I really recommend this hotel. The rate is very good too.

Helpful?
Thank MarcoTRibeiro
1forme1, Manager at Quality Inn & Suites, responded to this review

On behalf of our entire staff, we would like to thank you for the kind review. It is our mission to ensure that all of our guests are completely satisfied with their stay. I will certainly pass along your comments to the entire staff. Again, thank you and hope you will visit us again soon in the near future! Warmest... More 

New England
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 29, 2016 via mobile

Our stay at Quality Inn is exactly what we paid for. The room was fine, nothing fancy, but that was expected. What we didn't expect was the loud guests and something that sounded like a frat house all-night kegger right outside my window our first night. Now, my car was parked right outside the window too, and it concerned me... More 

Helpful?
Thank ArizonaWildCat2001
1forme1, Manager at Quality Inn & Suites, responded to this review

I would like to apologize that your stay did not exceed your expectation. Your comfort and safety is very important to us. Please know we have taken steps to ensure that all loud activity near our pool area is being monitored so as to ensure the comfort of all of our guests. Again, I apologize for the inconvenience that this... More 

Lawrenceville, Georgia
Level Contributor
153 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed June 24, 2016 via mobile

We chose this motel because my friend is a Choice Hotel member. First we noticed there was no mini fridge. We asked about getting one and we're told they were only for the suites. I was not happy. We were going to be here 5 nights! I went to get ice on the second floor. I walked up a flight... More 

Helpful?
Thank Becky H
1forme1, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. On behalf of our entire team, I would like to apologize for failing to meet your expectations. It is very important to us that that you and every guest is satisfied with their stay. We view these comments daily and use the feedback provided to make improvements to ensure an... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn & Suites® hotel is ideally located in Virginia's historic triangle of Williamsburg, Jamestown and Yorktown. This Williamsburg, VA hotel is close to Busch Gardens Williamsburg amusement park, Water Country USA water park, Colonial Williamsburg outdoor history museum, the College of William & Mary, Williamsburg Pottery Factory and the Jamestown Settlement. Newport News Williamsburg International Airport is less than 15 miles away. Military bases such as Fort Eustis, Camp Perry and Naval Weapons Station Yorktown are nearby. ... more   less 

Additional Information about Quality Inn & Suites

Address: 5351 Richmond Rd, Williamsburg, VA 23188-2013
Location: United States > Virginia > Williamsburg
Price Range: $45 - $82 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 165
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Also Known As:
Clarion Inn And Suites
Clarion Hotel Williamsburg
Clarion Williamsburg
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